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Telephony Software
Telephony software automates the electronic transmission of voice and data, often to improve call centre efficiency. Business telephony systems allow all types of organisations increased flexibility in managing their incoming and outgoing call options as well as a variety of fax and data features. In addition to optimising an organisation's internal operations, Telephony solutions also offer expanded outgoing capabilities, providing an infrastructure for call centre management, help desk operations, predictive dialling applications, Customer Relationship Management (CRM) features and telemarketing software. Find the best telephony system for your organisation in Australia. Read more Read less
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Explore the products reviewed the most by our users in the Telephony Software category
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CTM lets you track & attribute leads, from any source, giving you data to confidently make marketing decisions & increase conversions.
Learn more about CallTrackingMetrics
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to make data-driven advertising decisions. CTM integrates with core tools marketers use every day like Google Ads and Analytics, Hubspot, Salesforce, Zoom, and Facebook.
Learn more about CallTrackingMetrics
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
JustCall's Telephony solution is rated #1 For SMBs and trusted by 6000+ customers. Make, receive phone calls and SMS from any device.
Learn more about JustCall
The Cloud Phone System of choice for modern sales and support teams. Switch to a single platform for all your customer communication and workflow automation needs. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $30 per user.
Sign up and get a 14-day free trial.
Learn more about JustCall
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Dialpad Talk modernizes telephony technology, putting voice, messaging, meetings, and video on any device.
Learn more about Dialpad
Dialpad Talk is a modern cloud-based business phone system that keeps teams connected by making all of their telephony needs available on any device. Dialpad Talk's native Voice Intelligence features boost productivity with real-time transcription and post-call summaries, including highlighted action items. Plus integrations with G Suite, Office 365, Zendesk, and Salesforce create rapid deployments and automatic syncing with the apps your team uses everyday.
Learn more about Dialpad
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Aircall is the modern telephony solution designed to integrate with your favorite business tools. Numbers available in 100+ countries.
Learn more about Aircall
Make every phone conversation count and give time back to your reps. Aircall's flexible telephony solution integrates with 100+ CRM, Helpdesk, and other critical business tools to surface the information your reps need to be successful, when they need it. Join 16,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and other collaborative features.
Learn more about Aircall
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations.
Learn more about Zendesk Suite
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
Zoho Desk brings your entire call center to the cloud. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Automatically assign calls to agents based on department/team. It's also equipped with IVR, call recording, contact details capturing, voice messages, detailed reports, and omnichannel capabilities. Integrates with top telephony providers like Twilio, RingCentral, Aircall, Amazon Connect, and more.
Learn more about Zoho Desk
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
A seamless solution to unleash the power of cloud business communications.
RingCentral MVP offers widespread business support by being easily administered across all your locations, incorporates all your users, includes diverse calling options, and integrates your preferred accessory or device smoothly.
Learn more about RingCentral MVP
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Bitrix24 #1 free business cloud telephony system, CRM and telemarketing solution used by 12 million businesses worldwide.
If you are looking for a free VoIP phone system for your small business, Bitrix24 is what you need. Unlike other voip solutions, Bitrix24 works both as your internal PBX system and as contact center for inbound and outbound calls. It's also the only free voip system that comes with fully featured free CRM. Importantly, when you clients call you from a phone number recorded in CRM, they will be identified, connected to assigned manager and their phone calls will be logged and recorded.
Learn more about Bitrix24
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Talkdesk is an intuitive, cloud-based telephony solution with advanced features, comprehensive reporting and seamless integrations.
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance and consumer-like ease of use, Talkdesk's telephony platform easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions.
Learn more about Talkdesk
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.
Learn more about VoIP.ms
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more.
Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more.
Learn more about Google Voice
Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution.
GoToConnect (formerly Jive) combines cloud VoIP phone systems with GoToMeeting's web, audio and video capabilities into one simple, flexible solution. Users can meet, talk, and collaborate via web browser, desktop application, or desk phone with features ranging from virtual voicemail, and call forwarding, to secure video conferencing and screen sharing. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers.
Learn more about GoTo Connect
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.
Nextiva is a platform that brings communications together with business applications, intelligence, and automation. This helps businesses communicate and build deeper connections with their customers.
The platform brings all communication channels voice, video, collaboration, SMS, chat, and surveys together in one place. This helps businesses access the information they need to drive business results. Intelligence and automation are built in, so you can focus on helping customers.
Learn more about Nextiva
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE CXone Voice as a Service (VaaS) telephony is a contact center connectivity suite delivering quality optimized cloud voice and data services that enable quality connections between agents and customers, while allowing organizations to save money through a low latency, optimized, least-cost routing mix on a global scale.
Learn more about NICE CXone
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
CallHippo is an Easy to Use Phone System while providing world-class support. It can be setup Instant and provide advanced reporting.
CallHippo is a business Telephony system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
Learn more about CallHippo
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Five9 is a leading provider of cloud contact center software, empowering agents, enhancing CX, and exceeding expectations.
Five9 is a leading CCaaS platform that empowers your agents to engage with customers across their channel of choice, provides your managers with visibility into contact center performance, and brings overall agility to your business. Five9 brings the power of people and technology to enable you to drive CX success and deliver on your CX promise.
Our expertise goes beyond cloud contact center software - our passion is improving your customer experience.
Learn more about Five9
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Twilio is a trusted and reliable partner for businesses looking to improve their communication capabilities.
Twilio is the worlds leading cloud communications platform that enables businesses to build, scale, and operate their own customized communication solutions. Its flexible platform, powerful tools, and global infrastructure make it easy for businesses to create customized solutions that meet their unique needs and help them connect with customers in a meaningful way.
Learn more about Twilio
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
3CX is an open standards IP PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost.
Choose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution.
Learn more about 3CX
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Mass SMS Text Messaging services. Great for sending bulk text messages, appointment reminders, coupons, sales, and more.
SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS Text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start with a FREE 14-day trial period. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly.
Use Textedly's Text-to-Pay feature and charge credit card.
Learn more about Textedly
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more...
Set up a cloud communication system in a few minutes using one simple, user-friendly platform — no technical expertise needed.
Reach and engage customers with unlimited calls to 110 countries with Ringover.
Route calls to the right agents at the right time.
Access powerful analytics to improve your workflow and team.
Plus, we integrate with over 40 business tools so you can sync and access data from your CRM and most important tools.
Learn more about Ringover
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system.
Keep personal and business calls separate by adding a business line to your existing device. Grasshopper is a virtual phone system for SMB's. Get a local, toll free, or vanity number, or port your own number! Forward calls, use mobile and desktop apps to communicate with clients over voice or text, be notified in real time of missed calls & voicemails, voicemails transcribed and sent via email. Affordable plans help small businesses stay competitive. Prices as low as $14/month. Try us for free!
Learn more about Grasshopper
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Affordable, Easy and Reliable Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critial features. Learn More
The cost-effective, business platform offers a plug-and-play service that runs on your high-speed internet. You get 40+ business-critical features, mobile integration, and built-in collaboration tools with Amazon Chime Pro. Activation is easy, no onsite installation is required, and month-to-month contracts are available. And the service is backed by a full team of Vonage Business service and technical professionals.
Learn more about Vonage Business Communications
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
Kixie is an advanced, cloud-based sales engagement platform that simplifies the task of calling and texting for customer-facing teams. Featuring powerful tools like a multi-line PowerDialer, AI Local Presence, call coaching, call recording, Voicemail Drop, SMS Templates, Click-to-call, Conversation Intelligence, and many more. Kixie integrates seamlessly with major CRM systems and offers real-time reporting and analytics. Start making calls in 3 minutes with no hardware and a 100% free trial.
Learn more about Kixie PowerCall
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
8x8 is the global leader in cloud communications and has transformed more than 47,000 businesses in over 100 countries.
8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps to improve collaboration on any device, anywhere. 8x8 Virtual Office integrates with leading business solutions such as Salesforce, Zendesk and NetSuite. Delivered in the cloud, sets up in minutes and is easily managed from any device.
Learn more about 8x8 X Series
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
Maximize your agent's potential with CloudTalk's powerful Telephony solution!
Embrace the future of calling with Next Generation Business Calling Software designed for data-driven teams. Benefit from AI-Powered conversational intelligence, Telephony solution features, the market's largest number coverage (160+ countries), exceptional call-quality and save up to 3 minutes per each call. Trusted by 2,500+ companies like DHL, Revolut, Mercedes-Benz and Glovo. Start your FREE 14-day trial
Learn more about CloudTalk
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
A cloud-based communication platform that helps businesses manage calls, chats, audio/video web conferencing, and screen sharing.
MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other via their preferred method of communication. MiCloud Connect lets you move your communications and collaboration to the cloud with confidence.
Learn more about MiCloud Connect
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat.
Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.
Learn more about VICIdial
Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Dramatically increase contact and lead conversion rates with Convosos omnichannel contact center software.
Convoso's cloud-based, omnichannel predictive dialing software is the most complete solution on the market for outbound call centers with 20+ seats. Our industry-leading Answering Machine Detection rate - 97% accurate - coupled with our new Caller ID reputation management initiative means your agents will connect with real people - and not flagged as 'Scam Likely'. Factor in our intuitively automated workflows and see your contact rates increase by 3-4X when you switch to Convoso.
Learn more about Convoso
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Streamline and simplify your business communications in the cloud with the Genesys Cloud CX platform.
The Genesys Cloud (formerly PureCloud) platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, text message and more. An intuitive interface makes it easy to use, whether you're an agent, supervisor or IT admin. Weekly feature releases ensure you'll exceed customer expectations today and tomorrow.
Learn more about Genesys Cloud CX
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
RingCentral Contact Center solution delivers omnichannel capabilities that let customers decide how they want to engage with you.
RingCentral Contact Center cloud solutions and call center software, specifically designed for 10+ users, delivers powerful, omnichannel capabilities that let customers decide how they want to engage with you. With its comprehensive feature set, you can resolve issues faster and more effectively and increase customer loyalty. Highlights include advanced skills-based routing; queuing and distribution; agent and supervisor capabilities; analytics and reporting; third-party integrations.
Learn more about RingCentral Contact Center
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Intermedia Unite is a full-featured, highly reliable and scalable cloud-based phone system designed for small businesses.
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity. With complementary mobile and desktop apps Unite users stay seamlessly connected wherever they go, on virtually any communication device. Additionally, Unite is backed by Intermedia's J.D. Power-certified 24/7 support and a 99.999% uptime service level agreement.
Learn more about Intermedia Unite
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster.
Have More LIVE Conversations in 15-Minutes Guaranteed! We're so confident you'll boost outbound sales with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) No awkward pauses after contact answers 3) Leave voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use!
Learn more about PhoneBurner
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
A flexible, agile, and simple cloud VoIP telephony system that enables any business to work, collaborate and connect from anywhere.
Ooma Office is a highly adaptable VoIP telephony solution that easily integrates with existing systems and evolves with businesses. Take your business to the next level with unique solutions no matter the industry and benefit from flexible billing models that make sense for your business.
Learn more about Ooma Office
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
CallRail's Call Tracking helps you understand what makes your phone right and personalize inbound call experiences.
CallRail's Call Tracking makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our Call Tracking and analytics solutions helps you understand what makes your phone ring and which ad, campaign, or search term got their attention before you pick up the phone.
Learn more about CallRail
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday.
DialedIn (formerly ChaseData) software offers leading-edge technology and value for call centers with 5 or more agents. Superior performance, support service, and user-friendly interfaces make DialedIn CCaaS the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third-party applications. Contact us today to request a free demo.
Learn more about DialedIn CCaaS
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
CTI for Sales & Contact Center - Improve Customer Experience & Productivity
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations.
Learn more about TenFold
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Making business communications feel as natural as communicating with friends.
At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication.
As the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before.
Learn more about MessageBird
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
EZ Texting delivers the smartest, fastest, easiest, and most reliable ways to connect with your audience
Since 2004, EZ Texting has served over 210K customers, setting the standard for business texting in the U.S. and Canada. Our top-rated cloud-based platform includes bulk texting, MMS, delivery reports, reminder campaigns, text polls, keywords, textable numbers, and text-to-landline capability.
EZ Texting’s messaging solutions help you provide better customer service, streamline communications, grow and nurture your leads, and improve your outreach efforts.
Learn more about EZ Texting
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
SMBs w/ 10-100 users save money & time with the Intulse cloud VoIP services. BYOD or buy/rent phones. Softphone. 100% US support.
Businesses from 10-100 users save money and time with Intulse cloud VoIP. Bring your own device or buy/rent VoIP phones from us. Enterprise-grade voice, fax, text, and mobile App at small business pricing. Get custom quote based on your device user type. Enjoy CRM integrations with HubSpot, Salesforce, Zoho, Redtail, Dynamics, Wealthbox, AgencyBloc, Sugar/SuiteCRM & more. We handle all of your system set-up. No hassles, no headaches. Friendly, available, knowledgeable 100% US-based live support.
Learn more about Intulse
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.
Learn more about UJET
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
Omnichannel solution for Inbound, Outbound and Blended Contact Centers based on Asterisk. Engage your customers with the Motion unique technology: multichannel, realtime, powerful and effective.
Provide the best Customer Journey Experience using the Voice, Web Chat, E-Mail, SMS and Fax channels. Take advantage of the Contact Management, Predictive Dialer and Cally Square IVR designer.
Learn more about XCALLY
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Bandwidth provides APIs that make it easy to embed voice calling, text messaging, and 911 access into software and applications.
Bandwidth is a software company with APIs that make it easy to embed voice, messaging, and 911 access into software and applications. We're transforming the way people communicate and challenging the standards of old telecom. We power some of the most important communications technologies on the market today- companies like Google, Skype and Ring Central to name a few.
Learn more about Bandwidth
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
LoopUp is a Microsoft Teams global direct routing provider. Fully compliant in 67 countries, LoopUp is built for global businesses.
LoopUp is a global cloud telephony direct routing provider. With fully compliant cloud PSTN replacement in 67 countries and flexible solutions elsewhere, LoopUp has the reach to provide even the largest multinationals with a single global solution for telephony. All your users on Microsoft Teams Calling from one service provider, on one global network, administered on one management system – wherever in the world they may be.
Learn more about LoopUp
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
Acefone is a VoIP telephony provider trusted by 10,000+ reputed companies. With Acefone, nothing falls through the cracks; you experience HD customer interactions and uninterrupted collaboration with agile telephony solutions such as virtual numbers, IVR, call forwarding, outbound calling, etc. Special offer: Get unlimited calling at just $12.99/user/month
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Cloud-Based Inbound and Outbound Call Center Software, Call Tracking and Voice Broadcasting with In-House Support.
Cloud based telephony system from CallTools.com has call center, call tracking, and voice broadcasting software. Preview, power, and predictive dialing solutions offer efficiency for every business. Maximize talk time with prospects, leads, and customers by dialing from our built-in web phone. In-house support and minimal hardware eliminate the need for a dedicated IT department. Schedule a demo or start dialing today!
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Leading provider of AI-powered omnichannel cloud contact center software.
Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots.
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Automated texting for complete customer engagement and interaction.
Automate the endless tasks—follow up, reminders, review requests, scheduling, intake, and more with Emitrr. Spend your time growing your local business by bringing everything under one platform - Reputation, Text messaging, Phone System, Forms, Customer Engagement and more. Emitrr is a complete customer interaction and engagement platform. We are built for and by local business owners (healthcare, home services, real estate and more). Say NO to multiple software subscriptions.
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Mango Voice is an enterprise-grade VoIP phone system based in the cloud.
Mango Voice is an enterprise-grade VoIP business phone system based in the cloud especially designed for phone systems needs of small and medium businesses. Whether you are at the office or on the go, Mango gives you the tools you need to engage customers on a whole new level. Best VoIP phones for small business!
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
Contact and follow up your leads with efficiency and ease. Our power dialer has all you need and is affordable and simple to use.
Myphoner offers a robust telephony solution, whether you're looking for simple outbound for cold outreach or need robust inbound strategies we have you covered all with our unique cold outreach CRM & power dialer.
Our approach to telephony in one word is “simple”, helping you set up & manage teams with tools such as call groups/flows and live monitoring & agent reports.
Myphoners unique queue and scheduling system will let your team contact and follow-up with ease and efficiency.
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Features
- Call Monitoring
- Reporting/Analytics
- VoIP
- Call Transfer
- Automatic Call Distribution
- Voice Mail
- Call Recording
- Caller ID
- Computer Telephony Integration
