---
description: Discover and compare Telephony Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Telephony Software for Mac - Price comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Telephony Software for Mac](https://www.capterra.com.au/directory/30084/telephony/software)

# Telephony Software

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> Telephony software automates the electronic transmission of voice and data, often to improve call centre efficiency. Business telephony systems allow all types of organisations increased flexibility in managing their incoming and outgoing call options as well as a variety of fax and data features. In addition to optimising an organisation's internal operations, Telephony solutions also offer expanded outgoing capabilities, providing an infrastructure for call centre management, help desk operations, predictive dialling applications, Customer Relationship Management (CRM) features and telemarketing software.&#10;&#10;Find the best telephony system for your organisation in Australia.

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## Products

1. [Aircall](https://www.capterra.com.au/software/144486/aircall) — 4.2/5 (458 reviews) — Aircall is the modern telephony solution designed to integrate with your favorite business tools. Numbers available in 100+ countries.
2. [Global Call Forwarding](https://www.capterra.com.au/software/1013108/global-call-forwarding) — 4.9/5 (54 reviews) — Global Call Forwarding provides toll-free and local numbers from more than 160 countries.
3. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
4. [RingEX](https://www.capterra.com.au/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) — A seamless solution to unleash the power of cloud business communications.
5. [Bitrix24](https://www.capterra.com.au/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 \#1 free business cloud telephony system, CRM and telemarketing solution used by 15 million businesses worldwide.
6. [Nextiva](https://www.capterra.com.au/software/175788/nextiva) — 4.6/5 (914 reviews) — Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support.
7. [Ringover](https://www.capterra.com.au/software/169627/ringover) — 4.7/5 (858 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \&amp; mobile numbers and more...
8. [Talkdesk](https://www.capterra.com.au/software/132852/talkdesk) — 4.5/5 (732 reviews) — Talkdesk is an intuitive, cloud-based telephony solution with advanced features, comprehensive reporting and seamless integrations.
9. [CallHippo](https://www.capterra.com.au/software/159578/callhippo) — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
10. [GoTo Connect](https://www.capterra.com.au/software/163604/goto-connect) — 4.5/5 (668 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
11. [CXone Mpower](https://www.capterra.com.au/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
12. [Dialpad](https://www.capterra.com.au/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad Connect modernizes telephony technology, putting voice, messaging, meetings, and video on any device.
13. [Five9](https://www.capterra.com.au/software/132405/five9) — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
14. [3CX](https://www.capterra.com.au/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
15. [Grasshopper](https://www.capterra.com.au/software/175002/grasshopper) — 4.3/5 (358 reviews) — Get the perfect phone number for your small business and turn the world into our office with the Grasshopper virtual phone system.
16. [8x8 Work](https://www.capterra.com.au/software/187525/virtual-office) — 4.1/5 (309 reviews) — 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.
17. [Kixie PowerCall](https://www.capterra.com.au/software/135636/kixie-powercall) — 4.6/5 (293 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
18. [MiVoice Business Solution](https://www.capterra.com.au/software/140996/MiVoice-Business-Solution) — 4.2/5 (283 reviews) — MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.
19. [CloudTalk](https://www.capterra.com.au/software/182004/cloudtalk) — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based telephony software for sales and customer service teams. Start your FREE 14-day trial today\!
20. [VICIdial](https://www.capterra.com.au/software/135842/vicidial) — 4.7/5 (264 reviews) — Open source call center software w/ outbound predictive dialer. Also handles inbound \&amp; manual calls as well as email and web chat.
21. [Genesys Cloud CX](https://www.capterra.com.au/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Streamline and simplify your business communications in the cloud with the Genesys Cloud CX platform.
22. [RingCX](https://www.capterra.com.au/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
23. [Ooma Office](https://www.capterra.com.au/software/174109/ooma-office) — 4.4/5 (248 reviews) — A flexible, agile, and simple cloud VoIP telephony system that enables any business to work, collaborate and connect from anywhere.
24. [Zoom Phone](https://www.capterra.com.au/software/208535/zoom-phone) — 4.5/5 (243 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
25. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (223 reviews) — JustCall's Telephony solution is rated \#1 For SMBs and trusted by 6000+ customers. Make, receive phone calls and SMS from any device.

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## Related Categories

- [Business Phone Systems](https://www.capterra.com.au/directory/31101/business-phone-systems/software)
- [Unified Communications Software](https://www.capterra.com.au/directory/31035/unified-communications/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Cloud PBX Software](https://www.capterra.com.au/directory/31102/cloud-pbx/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30084/telephony/software)
- [All Categories](https://www.capterra.com.au/directory)

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Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. 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An open, feature-rich unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by organizations across all industries. \n\nWith the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, or in your public cloud instance.\n\nThe entire solution can be purchased with traditional CapEx perpetual licensing or using OpEx subscription payment model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4e365b6-f7c7-4d7c-b03f-973c9edc36e4.jpeg","url":"https://www.capterra.com.au/software/140996/MiVoice-Business-Solution","@type":"ListItem"},{"name":"CloudTalk","position":19,"description":"CloudTalk is a cloud-based business telephony system for sales and customer service teams, built to streamline inbound and outbound communication in one powerful workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations (including HubSpot, Salesforce, and Pipedrive), CloudTalk offers an AI Voice Agent and AI-powered features that help agents automate their daily workflows and boost efficiency.\n\nBenefit from global coverage across 160+ countries, exceptional call quality and AI Conversational Intelligence that turns every conversation into actionable insights. Trusted by 4,000+ companies like Nokia, Glovo, and Valutico.\n\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.capterra.com.au/software/182004/cloudtalk","@type":"ListItem"},{"name":"VICIdial","position":20,"description":"Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c75171b-6d7a-480a-bf7a-716dc33c3de6.png","url":"https://www.capterra.com.au/software/135842/vicidial","@type":"ListItem"},{"name":"Genesys Cloud CX","position":21,"description":"The Genesys Cloud (formerly PureCloud) platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, text message and more. An intuitive interface makes it easy to use, whether you're an agent, supervisor or IT admin. Weekly feature releases ensure you'll exceed customer expectations today and tomorrow. ","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.com.au/software/21409/genesys-cloud","@type":"ListItem"},{"name":"RingCX","position":22,"description":"RingCX is AI-powered contact center software that enhances customer service, streamlines operations, and supports agents. This cloud-based solution features sentiment analysis, skills-based routing, and advanced outbound dialing capabilities for efficient, personalized interactions.  Omnichannel routing matches customer queries with appropriate agents for faster resolutions, while workforce management tools including quality assurance and call monitoring help improve agent performance. 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Take your business to the next level with unique solutions no matter the industry and benefit from flexible billing models that make sense for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cec27933-dd78-4f3f-b481-969de73baee0.png","url":"https://www.capterra.com.au/software/174109/ooma-office","@type":"ListItem"},{"name":"Zoom Phone","position":24,"description":"Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone  consolidates all business communication and collaboration into a single system. 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