Call Accounting Software

This information was sourced from verified user reviews of Sage Intacct

5

212

4

Ease of Use 4.2
Customer Service 4.0
Value for Money 4.1

Verified reviewers

+

"Sage Intacct has been an invaluable tool that has simplified and streamlined several complex tasks,..." Read the full review

Nicolas

Financial Analyst in US

This information was sourced from Sage Intacct

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of Sage Intacct

Pros:

Anyone with multiple locations will benefit from this platform. With some experience, the reports are extremely customizable to your exact needs as well. Read more

Cons:

I wouldn't mind if there was a "lite" or "simple" solution. But I guess I can see where that would undermine the overall software architecture. Read more

This information was sourced from Sage Intacct

Who Uses Sage Intacct?

Best for growing organisations of 50+ employees exceeding $10M in annual revenue seeking robust cloud accounting/financial software for real-time...

Countries available

Australia, Canada, France, Germany, Guernsey, Ireland, Isle of Man, Jersey, New Zealand, South Africa , United Kingdom, United States and 2 others

Languages

English, French, German

CloudTalk

4.4 (263)

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This information was sourced from verified user reviews of CloudTalk

Ease of Use 4.5
Customer Service 4.3
Value for Money 4.2

Verified reviewers

+

"We needed a tool that is capable to handle both inbound and outbound calls and SMS messaging..." Read the full review

Béla

Customer Experience Manager in UK

This information was sourced from CloudTalk

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of CloudTalk

Pros:

Its seamless integration with various platforms, like CRM systems and helpdesk software, has greatly enhanced our team's productivity. Read more

Cons:

Inability to leave comments on a call for posterity. Read more

This information was sourced from CloudTalk

Who Uses CloudTalk?

CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it's used in sales for outbound calls and in customer...

Countries available

Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus , Belgium, Belize, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, China, Congo - Brazzaville, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, El Salvador, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Haiti, Honduras, Hungary, Iceland, India, Ireland, Isle of Man, Italy, Jamaica, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Moldova, Monaco, Montenegro, Montserrat, Netherlands, Nicaragua, North Macedonia, Norway, Panama, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Trinidad & Tobago, Turks & Caicos Islands, Türkiye, US Virgin Islands, Ukraine, United Kingdom, United States, Vatican City, Åland Islands and 86 others

Languages

Czech, English

PhoneBurner

4.8 (173)

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This information was sourced from verified user reviews of PhoneBurner

Ease of Use 4.8
Customer Service 4.8
Value for Money 4.6

Verified reviewers

+

"We needed a software to quickly be able to dial through our existing database of clients. We were..." Read the full review

Timothy

CTO in US

This information was sourced from PhoneBurner

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of PhoneBurner

Pros:

Phone burner integrates seamlessly with our Salesforce and Jungo software allowing us to access all of our leads in a highly efficient manner. Read more

Cons:

There is a gap in where a call should go if it stalls or doesn't connect. There are not disposition buttons for stalled calls that don't go through. Read more

This information was sourced from PhoneBurner

Who Uses PhoneBurner?

Results-driven B2B and B2C businesses. Maximize lead value and rep efficiency with dialer software built to increase answer rates and quality live...

Countries available

Canada, United States

Languages

English

TenFold

4.7 (151)

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This information was sourced from verified user reviews of TenFold

Ease of Use 4.8
Customer Service 4.8
Value for Money 4.6

Verified reviewers

+

"Time is money in sales. Tenfold is an extremely reliable software that I rely on throughout my work..." Read the full review

Sarah

Senior Trade Account Manager in US

This information was sourced from TenFold

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of TenFold

Pros:

The sales reps were very friendly and responsive. If I ever had any questions about our account, pricing, etc., the sales team would respond to my e-mails and phone calls within minutes. Read more

Cons:

There are technical issues from time to time, where tenfold is not working or creating any calls in Salesforce. Read more

This information was sourced from TenFold

Who Uses TenFold?

Customer facing teams, larger than 10 people, who want a fast way to become more efficient, increase revenue, and unify the customer experience.

Countries available

Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

Languages

English

InfoFlo

4.5 (95)

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This information was sourced from verified user reviews of InfoFlo

Ease of Use 4.4
Customer Service 4.3
Value for Money 4.6

Verified reviewers

+

"Keep control of my customers" Read the full review

Jeff

Manager in New Zealand

This information was sourced from InfoFlo

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of InfoFlo

Pros:

I like that I won't have to pay ongoing updates. It seems to sync with outlook ok - still reviewing quickbooks. Read more

Cons:

The sales team stopped returning calls once they had our money. InfoFlo management refused to provide a refund even though the product was never integrated as promised. Read more

This information was sourced from InfoFlo

Who Uses InfoFlo?

We cater to any company as our CRM system can be easily customized to any industry.

Countries available

Australia, Canada, Cayman Islands, China, France, Germany, Ireland, Japan, Netherlands, New Zealand , Singapore, Sweden, United Kingdom, United States and 4 others

Languages

Danish, Dutch, English, French, German, Hungarian, Italian, Russian, Spanish, Turkish

ZIWO

4.7 (84)

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This information was sourced from verified user reviews of ZIWO

Ease of Use 4.6
Customer Service 4.7
Value for Money 4.6

Verified reviewers

"Amazing solution with best support team hats off to [SENSITIVE CONTENT HIDDEN] who always supports..." Read the full review

khalid

Research Analyst in United Arab Emirates

This information was sourced from ZIWO

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of ZIWO

Pros:

Fast creation of the account. More users we have, users are given a discounted rate. Read more

Cons:

I don't like that it does not run in the background. It logs you off if screen goes off. Read more

This information was sourced from ZIWO

Who Uses ZIWO?

The first Cloud Contact Center Solution with Crystal Clear Quality Call in the GCC.

Countries available

Bahrain, Egypt, Iraq, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates

Languages

Arabic, English, French

FreJun

4.7 (75)

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This information was sourced from verified user reviews of FreJun

Ease of Use 4.7
Customer Service 4.8
Value for Money 4.7

Verified reviewers

"It is best software to manage and interact with your customers without any issue ." Read the full review

Sonal

business development executive in India

This information was sourced from FreJun

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of FreJun

Pros:

The calling and the recording part. The software is easy to use and is not that complicated. Read more

Cons:

There is no message sending option which candidates cannot send normal messages other than whatsapp messages. Read more

This information was sourced from FreJun

Who Uses FreJun?

Not provided by vendor

Countries available

India

Languages

English

FluentStream

4.6 (71)

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This information was sourced from verified user reviews of FluentStream

Ease of Use 4.5
Customer Service 4.8
Value for Money 4.7

Verified reviewers

+

"Any issue I may have, or need assistance with customer service agents are friendly, helpful and..." Read the full review

Jessica

General Manager in US

This information was sourced from FluentStream

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of FluentStream

Pros:

Very easy to navigate using their website, phone sysytems. Read more

Cons:

The cell phone app/ web phone app. It is difficult for our staff to set up and use. Read more

This information was sourced from FluentStream

Who Uses FluentStream?

FluentStream is specifically designed to streamline communications for small and mid-sized businesses (SMBs).

Countries available

Canada, United States

Languages

English

Kavkom

4.7 (56)

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This information was sourced from verified user reviews of Kavkom

Ease of Use 4.5
Customer Service 4.7
Value for Money 4.5

Verified reviewers

"We feel stressless with the UI UX, my sales love it" Read the full review

Sidahmed

CTO | Founder in Algeria

This information was sourced from Kavkom

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from Kavkom

Who Uses Kavkom?

Kavkom is for small/medium businesses and call centers. Our modular product adapts to any type of business, whatever its size, and gives you access...

Countries available

Algeria, Belgium, Canada, France, Israel, Luxembourg, Madagascar, Monaco, Morocco, Switzerland , Tunisia and 1 others

Languages

English, French, Hebrew

CASH+ Call Accounting Software

4.9 (38)

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This information was sourced from verified user reviews of CASH+ Call Accounting Software

Ease of Use 4.7
Customer Service 5.0
Value for Money 4.7

Verified reviewers

"I wanted to thank you again for going above and beyond to help us at The DRG upgrade our call..." Read the full review

Jeff

Technical Services Assistant in US

This information was sourced from CASH+ Call Accounting Software

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of CASH+ Call Accounting Software

Pros:

I'm a technician for a PBX vendor, and the Hansen support staff and engineers were able to work with me on a complex SMDR issue. They were polite, professional, and fixed our complex issue perfectly. Read more

Cons:

There is not much not to like. It does need proper set-up which can be a bit confusing for anyone that has not set up any software. Read more

This information was sourced from CASH+ Call Accounting Software

Who Uses CASH+ Call Accounting Software?

North American & Caribbean. North American dialing pattern.

Countries available

Canada, United States

Languages

English

Aloware

4.3 (32)

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This information was sourced from verified user reviews of Aloware

Ease of Use 4.2
Customer Service 4.5
Value for Money 4.2

Verified reviewers

"We have segregated our sales line from our customer service line. This, along with our ability to..." Read the full review

Caleb

Digital Analyst in US

This information was sourced from Aloware

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of Aloware

Pros:

Easy to use and love how it shows patients names when calling. Read more

Cons:

I haven't try the crm, there is not much that I don't like. Read more

This information was sourced from Aloware

Who Uses Aloware?

Small to medium businesses looking to reduce their customer wait time on the phone, and open up to new business communication channels such as SMS...

Countries available

Australia, Canada, United Kingdom, United States

Languages

English

NUACOM

4.8 (30)

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This information was sourced from verified user reviews of NUACOM

Ease of Use 4.5
Customer Service 4.6
Value for Money 4.6

Verified reviewers

"Great experience. It's not every time we come across a tech company that wants to help us to take..." Read the full review

Carla

Business Consultant in Ireland

This information was sourced from NUACOM

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of NUACOM

Pros:

The back end is extremely user friendly with almost full control over every aspect of the system without the need to contact support. Read more

Cons:

No real problems with it. Configuring the call routing takes a bit of work. Read more

This information was sourced from NUACOM

Who Uses NUACOM?

Small, Medium-sized Businesses that use phones as part of their communication. Corporates that needs a cutting-edge, reliable and fully scalable...

Countries available

Andorra, Austria, Belgium, Canada, Denmark, Estonia, Greece, Hungary, Iceland, Ireland , Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States and 12 others

Languages

Dutch, English, French, German, Portuguese, Spanish

Ringostat

5.0 (28)

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This information was sourced from verified user reviews of Ringostat

Ease of Use 4.5
Customer Service 5.0
Value for Money 4.5

Verified reviewers

+

"We have a great experience with Ringostat for more than a year already. It's a company that..." Read the full review

Aleksandra

Marketing Manager in Ukraine

This information was sourced from Ringostat

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of Ringostat

Pros:

Just tell the tech support which country you need to call, and they'll do everything for you. In addition, we like the quality of communication and the fact that all calls are recorded. Read more

Cons:

There are lots of different options offered by Ringostat so we were confused at the early beginning. Read more

This information was sourced from Ringostat

Who Uses Ringostat?

Owners and marketers of the web-site that spend more than 300 USD/month on PPC advertising and get more than 30% of conversions by the telephone.

Countries available

Azerbaijan, Brazil, Bulgaria, Canada, Czechia, Estonia, France, Germany, Hungary, Isle of Man , Israel, Kazakhstan, Lithuania, Mexico, Moldova, Poland, Romania, Serbia, Spain, Türkiye, Ukraine, United Kingdom, United States and 13 others

Languages

Bulgarian, English, Ukrainian

CDR Call Reporting for Cisco

5.0 (25)

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This information was sourced from verified user reviews of CDR Call Reporting for Cisco

Ease of Use 4.9
Customer Service 5.0
Value for Money 5.0

Verified reviewers

"Phone data is NOT easy. With transfers, conference calls, hunt groups, and trying to merge staff..." Read the full review

Debra

Senior Data Analytics and System Analyst in US

This information was sourced from CDR Call Reporting for Cisco

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of CDR Call Reporting for Cisco

Pros:

Not only do they have fast, friendly support, but KNOWLEDGEABLE personnel. They have the technical knowledge to enhance their responses, if you are like me and want to understand at that level. Read more

Cons:

The licensing structure makes it difficult for multi-cluster environments with endpoints moving from location to location. Read more

This information was sourced from CDR Call Reporting for Cisco

Who Uses CDR Call Reporting for Cisco?

Organizations of all sizes in health care, government (city, state & federal), education, energy, finance, legal, and high-tech have implemented...

Countries available

Australia, Canada, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Singapore , United Kingdom, United States and 2 others

Languages

English

Ytel

3.9 (25)

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This information was sourced from verified user reviews of Ytel

Ease of Use 3.8
Customer Service 3.7
Value for Money 3.3

Verified reviewers

"This has been an excellent experience, with a UI that's easy to use and full of features. Reports..." Read the full review

Anonymous reviewer

This information was sourced from Ytel

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of Ytel

Pros:

For example, I know first hand that they are working on an integration with a company called Call Criteria to easily integrate a third party quality assurance solution into their system. Read more

Cons:

The lag time waiting for a screen to refresh is too long. Read more

This information was sourced from Ytel

Who Uses Ytel?

Companies, agencies and organizations that interact with mass numbers of customers and contacts for campaigns and customer care. Clients include...

Countries available

Canada, United States

Languages

English

Sales Sling

4.4 (24)

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This information was sourced from verified user reviews of Sales Sling

Ease of Use 4.3
Customer Service 4.4
Value for Money 4.4

Verified reviewers

"We use Sales Sling for a Dialer, and CRM. It has worked great for both." Read the full review

Nick

DIrector Of Operations in US

This information was sourced from Sales Sling

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of Sales Sling

Pros:

The system is very simple to use and is pretty self explanatory. Read more

Cons:

The only thing i don't like is when you have two windows open it wont let you use the soft phone. Then you have to close out the windows hit shift+ F5 and re-sign in. Read more

This information was sourced from Sales Sling

Who Uses Sales Sling?

Provides preview, auto, and predictive dialing, as well as a fully integrated CRM system with in-bound/out-bound calling capabilities. Built-in...

Countries available

Canada, United States

Languages

English

Amazon Connect

4.5 (19)

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This information was sourced from verified user reviews of Amazon Connect

Ease of Use 4.5
Customer Service 4.7
Value for Money 4.6

Verified reviewers

"it makes job easier and manage agents performance on a daily basis." Read the full review

Anonymous reviewer

This information was sourced from Amazon Connect

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of Amazon Connect

Pros:

Amazon Connect was super convenient for teaching many high school and college students the ropes of working in a call center. Read more

Cons:

You have to use Amazon Pinpoint for that, but the number you purchase in Pinpoint, can't be used in Connect. That leads to a very awkward experience. Read more

This information was sourced from Amazon Connect

Who Uses Amazon Connect?

Not provided by vendor

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 215 others

Languages

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch , English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese and 35 others

Microcall

4.7 (15)

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This information was sourced from verified user reviews of Microcall

Ease of Use 4.5
Customer Service 4.9
Value for Money 4.8

Verified reviewers

"This product can be used in schools, colleges, and small businesses for tracking administrative and..." Read the full review

Elena

Teacher in Bulgaria

This information was sourced from Microcall

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from verified user reviews of Microcall

Pros:

I love the charts, custom reports, real time data, scheduling of reports, most of all the support provied. Read more

Cons:

Microcall is a leader in the in the call accounting industry, and I can't think of anything I'm unhappy about with this product. Read more

This information was sourced from Microcall

Who Uses Microcall?

Microcall is highly scalable and can serve businesses of all sizes. Medium to large enterprise tend to derive the most value from the solution.

Countries available

United States

Languages

English

eXsight

4.3 (14)

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This information was sourced from verified user reviews of eXsight

Ease of Use 4.2
Customer Service 4.7
Value for Money 4.3

"We have been using MTS with our shoretel system for roughly 5 years and it has been trouble free. ..." Read the full review

James

Network Engineer in US

This information was sourced from eXsight

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from eXsight

Who Uses eXsight?

Enterprises, companies and nonprofits of any size and across all industry verticals looking to control their communication expenses and mitigate...

Countries available

Australia, Brazil, Canada, Germany, Japan, Mexico, United Kingdom, United States

Languages

English, Hebrew, Portuguese

HiperMe!

4.8 (10)

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This information was sourced from verified user reviews of HiperMe!

Ease of Use 4.7
Customer Service 4.8
Value for Money 4.7

No reviews available in your language

This information was sourced from HiperMe!

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from HiperMe!

Who Uses HiperMe!?

Whether you manage a small business or a large enterprise, HiperMe is the comprehensive solution that will help you improve communication, strengthen...

Countries available

Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil , British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Suriname, Trinidad & Tobago, Turks & Caicos Islands, US Virgin Islands, United States, Uruguay and 40 others

Languages

English, Spanish

NET-Phacs

4.3 (9)

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This information was sourced from verified user reviews of NET-Phacs

Ease of Use 4.2
Customer Service 4.9
Value for Money 4.0

"100% recommendation" Read the full review

Jennifer

Office Manager in

This information was sourced from NET-Phacs

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from NET-Phacs

Who Uses NET-Phacs?

Not provided by vendor

Countries available

United States

Languages

English

MAF ICIMS

5.0 (9)

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This information was sourced from verified user reviews of MAF ICIMS

Ease of Use 5.0
Customer Service 4.4
Value for Money 4.6

"In our use case we have implemented it with Microsoft teams and it actually offers Realtime..." Read the full review

Anonymous reviewer

This information was sourced from MAF ICIMS

Call Volume
Inbound Reporting
Call Recording
Unattended Call Management
Call Routing
Caller ID
Outbound Reporting
Who Answered Log
Call Monitoring
By-Extension Reporting

This information was sourced from MAF ICIMS

Who Uses MAF ICIMS?

Unified Communication users with a strong focus on Microsoft Teams.

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia , Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St Helena, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe, Åland Islands and 218 others