18 years helping Australian businesses choose better software
Document Management Software
Document Management software automates the process of managing documents from creation to storage to distribution throughout an enterprise, increasing efficiency and reducing the cost and clutter of maintaining paper records. Document Management systems provide solutions for a wide range of document needs from low specificity, high volume items such as standard forms to highly specific, low volume items such as one-to-one correspondence.
Document Management software is related to Digital IT Asset Management software and Knowledge Management software. Find the best document management tool for your organisation in Australia.
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"Easy access to information and traceability through the process.
Setting up automatic alerts on key..."
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Chella
Group QA Manager in Australia
This information was sourced from Momentum QMS
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This information was sourced from verified user reviews of Momentum QMS
Pros:
Moreover, users with a good understanding of workflows, editing, and related processes can even create entirely new modules from scratch with relative ease.
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Cons:
The only downside is that key users may need some time to learn how to fully utilize the high configurability of the system.
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This information was sourced from Momentum QMS
Who Uses Momentum QMS?
Streamline your Quality Management processes with our comprehensive eQMS solution. Covering Document Control, Health and Safety, CAPA, Maintenance...
"Good product and one of the best SAS solutions in the product strategy space. Hoping the new..."
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Glenn
Product Manager III in US
This information was sourced from Aha!
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This information was sourced from verified user reviews of Aha!
Pros:
Combined with the excellent integration options, I would recommend evaluating Aha! whether you are a startup or looking to upgrade the PM function.
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Cons:
Often I'll need to completely refresh the page before I see my changes in the UI so it makes things a bit slower to use.
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This information was sourced from Aha!
Who Uses Aha!?
Aha! helps companies build lovable software. More than 1 million product builders use our suite of tools which include Aha! Roadmaps, Aha! Ideas,...
"mostly positive. I've move gigs of data into sharepint with little or no effort."
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Robert
ICT Manager in Australia
This information was sourced from ShareGate Migrate
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This information was sourced from ShareGate Migrate
Who Uses ShareGate Migrate?
Simplify and control your Microsoft 365 journey with a high-performance, end-to-end migration and governance solution that offers seamless out-of-the-...
"Google Docs is my most-used tool when it comes to day-to-day responsibilities at work."
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Jill
Communications and Brand Manager in Canada
This information was sourced from Google Docs
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This information was sourced from verified user reviews of Google Docs
Pros:
This is a ubiquitous tool to create and share secure and free documents. It provides most of the prominent features of MS Office365 without the subscription fee.
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Cons:
When my internet is bad, it get stuck and I can’t type anymore. When you live in the mountains thats frustrated sometimes.
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This information was sourced from Google Docs
Who Uses Google Docs?
Designed for businesses of all sizes, it is a document management system that helps teams collaborate, share, edit, chat, and comment across multiple...
"a generally positive experience, especially when I valued accessibility, collaboration, and..."
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Davia
Student in Jamaica
This information was sourced from Google Drive
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This information was sourced from verified user reviews of Google Drive
Pros:
Google drive is extremely easy to use, their collaborations features are amazing, the fact that everything is immediately saved on the cloud is the best.
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Cons:
The only trouble I've had with Google Drive has to do with the windows software which has caused me some problems.
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"Overall we like Dropbox a LOT and use it every day. If I had the option I'd go back in time and..."
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Jeb
Owner in US
This information was sourced from Dropbox Business
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This information was sourced from verified user reviews of Dropbox Business
Pros:
Dropbox is super convenient, offering a great mobile iOS app, integration into Microsoft Surface/tablet, and the standard desktop integration. We use Dropbox on both PC & Mac OS seamlessly.
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Cons:
I suspect that it could be vulnerable to malware if anyone on the team uploads an infected file.
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This information was sourced from Dropbox Business
Who Uses Dropbox Business?
Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.
"I am using Google Workspace personally and professionally since few years."
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Naveen
Senior Technical Manager in US
This information was sourced from Google Workspace
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This information was sourced from verified user reviews of Google Workspace
Pros:
Customer support is good and in some plans you have priority support services. The collaboration is the most transparent possible, work agility is better than with other solutions.
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Cons:
It can be frustrating when there are features that are available in MS Suite that GSuite does not have. They are few and far in between, but once in a while it does frustrate you.
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This information was sourced from Google Workspace
Who Uses Google Workspace?
Google Workspace brings email, chat, files, meetings and your favorite apps into a people-first experience powered by Google AI so that you can...
Argentina, Australia, Austria, Brazil, Canada, Cyprus, Czechia, Denmark, Egypt, Finland
, France, Germany, Greece, Hungary, India, Indonesia, Ireland, Israel, Italy, Kenya, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Philippines, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Türkiye, Ukraine, United Arab Emirates, United Kingdom, United States, Vietnam
and 32 others
"My overall experience with Microsoft 365 has been excellent. It’s a reliable, feature-rich platform..."
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Timothy
FREELANCE in United Arab Emirates
This information was sourced from Microsoft 365
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This information was sourced from verified user reviews of Microsoft 365
Pros:
Has multiple products I use daily, never gets outdated like my prior office packages, great customer support and easy to install on multiple computers.
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Cons:
Some of the new features and processes are confusing and hard to understand. The system can often run slow and crash and be problematic.
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This information was sourced from Microsoft 365
Who Uses Microsoft 365?
Cloud-based subscription service that brings together the tools by combining apps like Excel and Outlook with cloud services making people in large...
Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark
, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea, Portugal, Romania, Singapore, Slovenia, South Africa, Türkiye, United Kingdom, United States, Vietnam
and 19 others
"I have used this program for the last 4 years personally and through the companies I've worked for...."
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Emily
Consultant in US
This information was sourced from OneDrive
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This information was sourced from verified user reviews of OneDrive
Pros:
Feature that a very useful from this software is the ability to flawlessly integrated with my computer operating system.
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Cons:
There tends to be more spam associated with OneDrive, occasionally I will receive an email from someone I corresponded with that appears to have a one drive attachment but is actually spam.
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This information was sourced from OneDrive
Who Uses OneDrive?
Web-based digital asset management solution, which assists businesses of all sizes with file management, collaboration, document scanning, and...
"My team enjoyed using docusign for it's ability to digitally sign documents across team, it can be..."
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Samuel
Digital marketing manager in Nigeria
This information was sourced from Docusign
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This information was sourced from verified user reviews of Docusign
Pros:
Integrations and automations with Google suite also helping my business saving time and money. And because is paperless it has a positive effect on the protection of the planet.
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Cons:
I worry about the security and how some one maybe able to hack into my account. Since it is an electronic signature it is hard to id if it is my handwriting.
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This information was sourced from Docusign
Who Uses Docusign?
Docusign helps individuals & organizations of all sizes and industries eliminate paper by making every agreement 100% digital for faster speed to...
"Using Zapier workflow automation, we were able to mimic a google workspace type experience for our..."
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Nathan
Founder and CEO in US
This information was sourced from Box
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This information was sourced from verified user reviews of Box
Pros:
Easier to use than Dropbox. Better customer service.
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Cons:
If you don't know what "folder" a document is in - or even its exact document name, the search tool can be very difficult, and almost useless.
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This information was sourced from Box
Who Uses Box?
Box provides workplace solutions for every industry and business size, from SMBs to global enterprises.
"In addition to its intuitive interface and ease of use, Monday has helped me grow personally in..."
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Thomas
MGR Technical Training in US
This information was sourced from monday.com
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This information was sourced from verified user reviews of monday.com
Pros:
I do like how its helps with organization and timelines...alot have to do list but this one integrates deadlines into the display in a way you can visually see it right away.
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Cons:
The layout is confusing and hard to follow the chain of events in each task.
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This information was sourced from monday.com
Who Uses monday.com?
A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities...
Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica
, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Philippines, Portugal, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States
and 32 others
"It's been effective so far. Although, the time we encountered an issue, the customer service rep..."
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Solomon
Training Administrator in Nigeria
This information was sourced from Microsoft SharePoint
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This information was sourced from verified user reviews of Microsoft SharePoint
Pros:
The ease of managing files and folders with high volume data. To be able to manage sharing of files easily with relevant people makes the app good value for money.
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Cons:
I also really dislike that when I want to share a "forced copy" of a document to a client, so the client can just make his/her own copy, I am unable to do so.
Read more
This information was sourced from Microsoft SharePoint
Who Uses Microsoft SharePoint?
Knowledge management application that keeps work moving forward by providing quick access to team sites, organization portals and resources and the...
"I like the PDF reader feature which helps me to read my PDFs effortlessly"
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Emily
Verification and Quality Assurance Officer in UK
This information was sourced from Adobe Acrobat
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This information was sourced from verified user reviews of Adobe Acrobat
Pros:
It connects with adobe creative cloud service where we can purchase its license and unlock all the features but can also be used for free with the basic features.
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Cons:
It consumes a lot of RAM, it does not have a free option and it is difficult to work with pdf texts because they are perceived as images.
Read more
This information was sourced from Adobe Acrobat
Who Uses Adobe Acrobat?
Education, government, construction, insurance, creative professionals, legal professionals, and IT departments
"It has a learning curve at the beginning. Still, later on, and not so long after, you will find..."
Read the full review
Tomás
Senior Software Engineer in Canada
This information was sourced from Confluence
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This information was sourced from verified user reviews of Confluence
Pros:
It is a very practical and simple software, it is not necessary to invest a lot of time to learn how to use it. Its graphic interface is very friendly, it is very intuitive software.
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Cons:
Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong.
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This information was sourced from Confluence
Who Uses Confluence?
Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal,...
Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany
, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Portugal, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Ukraine, United Arab Emirates, United Kingdom, United States
and 27 others
"Notion has really helped improve my productivity and planning, I like that I can just imagine..."
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Samuel
Digital marketing manager in Nigeria
This information was sourced from Notion
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This information was sourced from verified user reviews of Notion
Pros:
Furthermore, there are plenty of tutorials provided by Notion and they have an excellent support team. They really hear what the users ask and they frequently implement the requested features.
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Cons:
Without recurring tasks and less task-oriented features it was a tough call to make. I wanted it to work so badly.
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This information was sourced from Notion
Who Uses Notion?
Notion is a tool for teams and companies that want a better way to manage knowledge, projects, documents, and collaboration. Individuals can also use...
Australia, Austria, Brazil, Canada, China, France, Germany, India, Ireland, Italy
, Japan, Mexico, Netherlands, New Zealand, Singapore, South Africa, United Arab Emirates, United Kingdom, United States
and 9 others
Languages
Brazilian Portuguese, English, French, German, Japanese, Korean
Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark
, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States
and 25 others
"It has the best Customer Support and Helpful resources for the users."
Read the full review
Isaac Silvin
Business Development Manager in India
This information was sourced from Jotform
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This information was sourced from verified user reviews of Jotform
Pros:
For surveys, reviews, or gathering any information from a group of people, JotForm is a simple solution. The program is incredibly simple to use and their customer support is very responsive.
Read more
Cons:
Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot.
Read more
This information was sourced from Jotform
Who Uses Jotform?
Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments,...
Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man
, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States
and 7 others
"I particularly like its open-source nature, its cost-free availability, and its customizability."
Read the full review
Hamadou
CIO in Congo - Kinshasa
This information was sourced from LibreOffice
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This information was sourced from verified user reviews of LibreOffice
Pros:
LibreOffice Math: it's basically a math support useful for writing formulas, and can be used as an integration for the Writer module. Useful if you don't use any LateX or LateX-based software.
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Cons:
I don't like that the customer support when you have questions is based on the community availability so you need to have time to find the solutions if you have a problem.
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This information was sourced from LibreOffice
Who Uses LibreOffice?
Suite of document management solutions for businesses, charities and government organizations with a template repository, autocorrect dictionary,...
"It has a Robust project management capabilities, seamless integration of BIM and construction data,..."
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Muzammil
Planning Engineer in Saudi Arabia
This information was sourced from Autodesk Construction Cloud
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This information was sourced from verified user reviews of Autodesk Construction Cloud
Pros:
It is easy to go in and do construction takeoffs when needing dimensions or areas for pricing as we are a GC.
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Cons:
The BIM 360 Document Management is very confusing to work in that I avoid it at all costs as much as possible.
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This information was sourced from Autodesk Construction Cloud
Who Uses Autodesk Construction Cloud?
Built to support construction project teams, including, general contractors, construction managers, project managers, superintendents, subcontractors,...
"I can't say enough about how great OneNote has made me more efficient and relieved a lot of stress..."
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William
Owner in US
This information was sourced from Microsoft OneNote
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This information was sourced from verified user reviews of Microsoft OneNote
Pros:
Like the rest of Microsoft Office, OneNote has a ton of features and integration with existing Microsoft software, making going between programs like excel and word nearly seamless.
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Cons:
Once you build that “universe,” it can become very complicated to navigate. Sometimes I forget how I got to the place I originally set up and it can be frustrating.
Read more
This information was sourced from Microsoft OneNote
Who Uses Microsoft OneNote?
Students, educators, families, enterprises, frontline workers, nonprofits, schools, developers, IT professionals, and businesses.
Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Costa Rica, Denmark, Dominican Republic
, Ecuador, Finland, France, Germany, Ireland, Israel, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Panama, Peru, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States
and 23 others
"i've used iCloud since 2014, and i literally have documents since that day still stored on there..."
Read the full review
Adham
Senior Social Media Specialist, Senior Graphic Designer in Jordan
This information was sourced from iCloud
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This information was sourced from verified user reviews of iCloud
Pros:
It's fairly easy to set up and learn how to use. While there are other cloud services that offer more storage for free, iCloud's prices are pretty cheap.
Read more
Cons:
I switched my iPhone for an Android device, and to my surprise, I couldn't access my uploaded files on my new phone. I also lost access to my iCloud email—shame on you, Apple.
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"We had a good result when we start using it. So it a safe software"
Read the full review
yendouban
Student in Togo
This information was sourced from iLovePDF
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This information was sourced from verified user reviews of iLovePDF
Pros:
ILovePDF makes my life easier and that's a huge plus. I have no idea how their customer service is because I haven't had to contact them as I haven't had one problem since I started using them.
Read more
Cons:
There geogle drive and Dropbox sometimes I shit messy you can save files.
Read more
This information was sourced from iLovePDF
Who Uses iLovePDF?
Businesses and individuals working with PDFs and confidential data: Legal Departments, Travel and Consulting agencies, Clerks, Healthcare, Banking...
Document management software helps users create, store, and share documents, from standard forms and contracts to one-on-one correspondence. These applications include features such as image capture, document search, and access management that enable users to navigate business documents with ease.
What are the benefits of document management software?
Document management systems can aid in the digital transformation of your business by eliminating the need for manual paperwork.
Listed below are some advantages of using a document management tool:
Access documents anywhere and anytime
Collaborate through file sharing
Safeguard business critical documents from unauthorised access, cybercrime, ransomware, and natural disasters
Reduce costs related to storing physical documents
What are the features of document management software?
Document capture: Leverage image capture technology to digitise printed documents. Advanced platforms offer optical character reader (OCR) and search functionality.
Document storage: Store, access, share, and edit documents in a common platform.
Full text search: Search for relevant files and documents by typing keywords into a search box.
Control access/permissions: Manage the document access permissions for specific people or a group and control who can view, and/or edit documents.
Collaboration tools: Share documents with individuals or a group of people and allow them to edit and add comments.
Document archive: Create a centralised repository for storing confidential and archived data for future reference.
What should you consider when purchasing document management software?
Integration capabilities: To make optimal use of a document management solution, users need to integrate it with other key business systems such as accounting, customer relationship management (CRM), HR, and accounting solutions. These integrations not only help you leverage the document storage and sharing capabilities that are offered in the document management system, but also allow you to conduct a company-wide document text search. For example, a document management software integration with an accounting solution helps users index and store accounting and financial documents, which proves helpful in accessing documents during internal or external audits.
Data security: Small businesses face external data-security threats (such as hacking and data breaches) as well as internal data-security threats (such as employee theft). And since document management system is the storage house of the important business documents, these are a lot more susceptible to a data breach. To ensure zero data loss, you should ensure that the document management system you select is equipped with the latest security protocols and methodologies. These include 256-bit Advanced Encryption Standard (AES) security and SSL/TLS (Secure Sockets Layer/Transport Layer Security) encryption.
Document scanning and imaging needs: Document scanning and imaging helps users by allowing them to scan paper documents and index them using a set of keywords. Digital storage combined with accurate indexing helps users search for these documents. Some products also offer optical character recognition (OCR), which helps users convert handwritten documents into a digital format. Buyers who work with a lot of physical documentation should shortlist products that include this functionality.
What are the trends in document management software?
Businesses want tighter integrations between project management software and document management software: Collaborations span across different teams within a business. To improve operational efficiency, businesses are moving towards unified tools that save time and effort in toggling between different tools. For this reason, businesses are looking to integrate their project management and document management systems, enabling users to share documents while working on a project.
Mobile is the future of document management: With an increase in the use of mobile devices, it's a priority for small businesses to have mobile capabilities. We can expect vendors to offer more and more mobile services such as mobile responsive interfaces, mobile apps, and client portals.
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