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description: Page 20 - See the list of the best Call Centre Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 20 - Call Centre Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software) > [Page 20](https://www.capterra.com.au/directory/30007/call-center/software?page=20)

# Call Centre Software

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> Call Center Software is a comprehensive solution designed to enhance the efficiency and productivity of call centers in Australia. Our calling software for call center enables organizations to effectively manage both inbound and outbound calls, ensuring exceptional customer service experiences. With call center systems, businesses can streamline their call handling processes, track call metrics, and optimize agent performance. This call software also integrates seamlessly with Crm systems, allowing for a holistic view of customer interactions and enabling personalized customer experiences. Whether you are a small call center or a large enterprise, our directory offers a range of call center software options to meet your specific needs. From call recording and analytics to intelligent routing and integration capabilities, our call center Crm systems provide the tools necessary to enhance customer satisfaction and drive business growth. Browse our directory to find the best call center software for your organization's call center operations in Australia.

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## Products

1. [TelebuHub](https://www.capterra.com.au/software/1078419/TelebuHub) (0 reviews) — TelebuHub streamlines communication and customer experience, and it is an all-in-one contact center software that boosts engagement.
2. [JoCall](https://www.capterra.com.au/software/1078951/JoCall) (0 reviews) — Cloud-based contact center solution that helps businesses unify voice, video, chat, WhatsApp \& chatbot in a centralized agent desktop.
3. [Personalized Agent Intelligent Routing (PAIR)](https://www.capterra.com.au/software/1024966/ai-mediated-conversations-ai-mc) (0 reviews) — Call routing solution that helps businesses use emotion AI and voice data to match customers with agents, enhancing outcomes.
4. [TCdial](https://www.capterra.com.au/software/1081205/Tcdial) (0 reviews) — AI-enabled predictive dialer tool that optimizes call center operations and agent productivity for inbound and outbound communications.
5. [Wiserep](https://www.capterra.com.au/software/1081887/Wiserep) (0 reviews) — Wiserep is call center software that enables multilingual conversations with analytics and integration capabilities.
6. [Total.Care](https://www.capterra.com.au/software/1082394/Total-Care) (0 reviews) — Call queue management solution designed for the healthcare sector that offers patient engagement, cloud IVR, auto-attendant, and more.
7. [OptimusCall](https://www.capterra.com.au/software/1083378/OptimusCall) (0 reviews) — Conversational AI platform that helps businesses manage calls, automate campaigns, and schedule meetings through one interface.
8. [novofon.ai](https://www.capterra.com.au/software/1083537/novofon) (0 reviews) — novofon.ai is telephone agent software that uses AI to automate and streamline business customer communication processes.
9. [Arbol](https://www.capterra.com.au/software/1085849/Arbol) (0 reviews) — Arbol is a call center platform using AI to provide virtual employees who answer calls, qualify leads, and book meetings 24/7.
10. [VICIdial](https://www.capterra.com.au/software/1086009/VICIdial) (0 reviews) — Custom Vicidial services by KingAsterisk Technologies. Tailored UI, API integrations, and advanced reporting to boost your ROI.
11. [Axialys](https://www.capterra.com.au/software/196633/centrex) (0 reviews) — AI-powered cloud telephony \& native CRM integrations to scale your customer service \& support performance with smart voice management.
12. [VoiceValet](https://www.capterra.com.au/software/1093113/VoiceValet) (0 reviews) — AI voice agent solution that helps qualify leads and book appointments for home services, automotive, real estate, and franchises.

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.com.au/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.com.au/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/30007/call-center/software)
- [All Categories](https://www.capterra.com.au/directory)

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