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eCommonSense is an industry-specific ecommerce solution that helps suppliers improve sales, build loyalty, and increase efficiency. Learn more about eCommonSense
eCommonSense is an industry-specific ecommerce and product information management (PIM) solution that helps home and building suppliers grow sales, increase loyalty, and improve efficiency. Create an online shopping experience that rivals national chains, and efficiently manage content from multiple vendors with our integrated PIM. Seamless ERP integration ensures inventory and pricing is current. Plus, customers can make payments, submit quotes, and schedule pick-ups and deliveries online. Learn more about eCommonSense

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Sana Commerce Cloud provides a SaaS-based e-commerce solution that automates your tech stack by making ERP & e-commerce work as one. Learn more about Sana Commerce
Sana Commerce Cloud is a SaaS-based ERP-integrated e-commerce platform designed to automate tedious technical processes by making SAP or Microsoft Dynamics ERP and e-commerce work as one. This real-time integrated approach eliminates the system silos caused by mainstream e-commerce solutions: meaning there is a single source of truth for data and functionality that never fails you or your organization’s customers. This leads to higher ROI, happier customers and tech that meets your needs. Learn more about Sana Commerce

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Australia Local product
ANZ's leading B2B eCommerce platform, with powerful integration & our local team supporting even your most complex business processes. Learn more about Commerce Vision
Built for B2B, Commerce Vision's powerful eCommerce platform features deep ERP integrations and supports even the most complex B2B processes, out-of-the-box. Key industry features include PunchOut, complex pricing, custom catalogues, approval workflows, B2B personalisation and more – capability other platforms can only support via plug-ins and 3rd party customisation. An easy to use, Digital Marketing friendly CMS makes CX a breeze. Implemented and supported by an in-house, Australian team. Learn more about Commerce Vision

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Intershop Commerce Platform - The End-to-End Digital Commerce Solution. Learn more about Intershop
Intershop is the only digital commerce platform your business will ever need. Our platform is designed to help B2B businesses start and innovate fast. Our open API framework allows seamless integration with critical business applications like ERP, CRM, PIM, WMS to automate processes and create an experience that customer loves. Learn more about Intershop

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Shopify Plus is making enterprise ecommerce simple by providing high growth and high volume merchants multi-channel commerce software. Learn more about Shopify Plus
Shopify Plus is making enterprise ecommerce simple, without the headaches. Shopify Plus gives businesses that make $1M+ in revenue the tools they need to grow and adapt, from high-volume brands to Fortune 500s. We empower merchants to sell online and off, across social channels like Facebook and Instagram and through marketplaces like Amazon and eBay. Learn more about Shopify Plus

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Our e-commerce platform enables retailers and wholesalers, of any size, to develop and maintain powerful online stores. Learn more about Maropost Commerce Cloud
Maropost Commerce Cloud is the only retail and wholesale management platform that provides a complete end-to-end solution for eCommerce, POS, Inventory & Fulfilment. Why Commerce Cloud? Our integrated back-end technology enables exceptional and consistent customer experiences via any channel be it in-store, online or through a marketplace, future-proofing retailers in an increasingly competitive market. Learn more about Maropost Commerce Cloud

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
The only global, strategic, and scalable ecommerce platform able to master all your P2C information value chains and product data. Learn more about Productsup
Productsup is the leading product-to-consumer (P2C) platform for ecommerce enabling brands to turn commerce anarchy into commercial success. The Productsup P2C platform offers a range of solutions like feed management, marketplace experience and social commerce, product content syndication, and seller and vendor onboarding. It processes over two trillion products a month for over 900 brands, including IKEA, Sephora, Beiersdorf, Redbubble, and ALDI. Learn more about Productsup

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
The easiest to use eCommerce platform available. Everything from inventory to checkout, payments to shipping & every step in between. Learn more about Ecwid
Ecwid eCommerce is the easiest to use ecommerce platform available. Feature rich with integration to all the leading payment gateways and POS, shopping cart, checkout, inventory management, order management, shipping and notifications are all at your fingertips. Easily manage your store, embed your store on any website, add products, offer discounts and so much more. Ecwid also makes selling on Instagram, Facebook, Google Shopping & any marketplace easy from a single dashboard. Try it free. Learn more about Ecwid

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Get the freedom to create your own stunning eCommerce website exactly the way you want - for free. Learn more about Wix
Create a stunning eCommerce website for free with Wix. We offer a few different ways you can build your site: Wix Artificial Design Intelligence, Wix Editor, & Wix Code. Whether you're creating a site for the first time or you're a pro, we've got you covered. Wix ADI builds you a unique site with professional text, images & more. Wix Editor gives you total design freedom with advanced functionality & easy drag & drop. And with Wix Code, you can create a state-of-the-art website & web apps. Learn more about Wix

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Upzelo is a game changing new way for subscription based businesses to reduce their churn and improve their subscription retention. Learn more about Upzelo
Upzelo is a web based platform that helps e-commerce subscription businesses reduce their churn and improve their subscription retention. Upzelo steps in before cancellation and through customised offers, real time data and better customer feedback it works to help reduce your churn. This allows you to stop wasting your time and money trying to win back lapsed customers. It's time to give retention more attention. Learn more about Upzelo

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Build your own ecommerce store with Zoho. Get a professionally designed, fully functional website without a designer price tag. Learn more about Zoho Commerce
Zoho Commerce is an ecommerce platform that lets businesses build their own ecommerce website, accept orders, track inventory, process payments, manage shipping, and market their brand. They don't need an agency or experience with coding but still enjoy the benefit of numerous ecosystem integrations. Zoho Commerce powers businesses in 30+ countries with plans fitting every need and budget. Learn more about Zoho Commerce

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Square Online allows small & medium-sized sellers to grow their business with a professional eCommerce website & integrated tools Learn more about Square Online
Start selling online today. Design and launch your eCommerce website with Square Online now for FREE. Theres no startup costs or monthly fees. Only pay when you make a sale, just 2.2% per transaction. Square Online works seamlessly with Square Point of Sale to automatically sync your online and in-store orders, items, and inventory. No more overselling and manual reconciling. Plus, connect to Instagram and sell on social media, offer shipping or in-store pickup, and more. Learn more about Square Online

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Our software contains multiple Amazon seller tools to help you find high ranking keywords, identify trends, spy on competitors, & more. Learn more about Helium 10
Helium 10 is an eCommerce solution designed to help Amazon sellers visualize key metrics such as seasonal trends and profit estimates to analyze products' success rate. The system offers keyword research tools, which enable digital marketers to identify high-ranking keywords to streamline ad campaigns on a unified interface. Key features of the platform include profitability calculator, ASIN grabber, inventory protector, index checker, multi-user login, and more among others. Learn more about Helium 10

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Australia Local product
Retail Express by Maropost Founded in 2004 Learn more about Retail Express
Retail Express helps 1000’s of AU & NZ retail stores do and sell more with advanced, agile cloud POS software. Powerful yet easy-to-use, Retail Express integrates deeper than others — giving more functionality and tools out-of-the-box, without the fancy price tag of ERP solutions. Enjoy unmatched AU-based support and full omnichannel orchestration. View all data from a central source, streamline inventory/fulfilment, offer Click & Collect, decentralised fulfilment and personalised marketing. Learn more about Retail Express

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Finally, a digital sales platform purpose-built for manufacturers that unites eCommerce with CRM and CPQ. Learn more about In Mind Cloud
Manufacturers, grow as you go with out-of-the-box commerce features & build lasting business relationships with customers, dealers & distributors! This is your ticket to lead with agility and innovation in global, digital markets. Webshop, Product/Service Catalog & Smart Selling, Online-Configurator; 2D/3D visualizations; After-Sales Portal; Installed-base Up- & Cross-Selling; Partner, Dealer & Distributor Portal In Mind Cloud is the world’s only digital sales platform made for manufacturers. Learn more about In Mind Cloud

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Rentle's e-commerce and store management solutions provide the tools and support for product rentals and selling products as a service. Learn more about Rentle
Rentle is an all-in-one commerce platform for non-ownership-based business models and selling products as a service. Rentle is used by big and small rental companies and retail chains offering equipment rentals, lends, or subscriptions as part of their services. Sell online, in-store, and social media easily with Rentle and manage your catalog, inventory, orders, and payments in one simple backend. Use API and integrations to connect with your existing tool stack. Get started for free! Learn more about Rentle

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
VoucherCart allows businesses to sell their products and services everywhere with embedded loyalty, as vouchers, gift cards and tickets Learn more about VoucherCart
VoucherCart allows businesses to sell their products and services as vouchers, gift cards and tickets..Everywhere! Create, promote and sell with ease via social, web and email all from one easy to use dashboard with fully automated promotion and sale. Used by leading Hotels, Retail, Spa & Beauty Salons, Restaurants, Leisure Businesses and more..VoucherCart enables fully automated omni-channel promotion and sale for your businesses without limitations. Learn more about VoucherCart

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Integrates into all major ecommerce platforms & allows for inventory management, order fulfillment, and real-time billing and support. Learn more about Shipfusion
Shipfusion is a warehouse and shipping management solution designed to help eCommerce retailers store, manage, and track inventory across temperature-controlled warehouses. The platform enables managers to streamline freight, insurance, and return management processes. Administrators can utilize the system dashboard to view shipments, key milestones, inventory levels, fee breakdowns, shipping summary, and more in real-time. It also performs quality control checks on various stock items. Learn more about Shipfusion

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Liftoff grants resellers, marketing firms, and developers the ability to provide competitive, feature-rich eCommerce and web to-print. Learn more about Liftoff
Liftoff is a fully-featured eCommerce, CRM, ERP, and web-to-print platform that is designed for channel partners, resellers, marketing firms, development teams, and distributors. This platform provides a seamless, single solution for firms looking to manage multiple accounts and sites under a single dashboard. Liftoff is extremely easy to use and requires no upfront programming experience to get started. Learn more about Liftoff

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
An all-in-one, customizable solution that¿s fully integrated with Odoo Sales, Inventory, and all major shipping/payment methods. Learn more about Odoo
Odoo¿s eCommerce application offers all the tools a business needs to create a stunning online store in no time at all. Users can effortlessly customize designs for product pages, in order to showcase their business in a memorably unique way. With Odoo¿s fully integrated eCommerce app, inventory and sales can be easily managed and maintained with the help of automatic stock adjustments and reporting. Odoo is also integrated with a number of popular shipping carriers and online payment methods. Learn more about Odoo

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Calculates is the ultimate multi-carrier shipping software for e-commerce that enables easy-to-manage shipping at checkout. Learn more about Calcurates
Calcurates by Amasty is a shipping solution that helps e-commerce to manage and display the right shipping methods and rates to the customers on checkout with zero-coding. It streamlines the shipping storefront and makes it cost-effective. Integrates with major carriers and top e-commerce platforms (Magento, WooCommerce, Shopify). Key features: Table Rates, Live Rates, Rules and Restrictions, Delivery Dates, Dimensional Shipping, In-Store Pickup, Shipping Zones, Multi-Origin Shipping. Learn more about Calcurates

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Cin7 is a highly configurable inventory management, and order management solution with best-in-class built-in EDI and 700 integrations. Learn more about Cin7
Cin7 is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular eCommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply. Learn more about Cin7

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Zyro eCommerce solutions offer clear, easy to understand but powerful tools to grow your business and make the most of your ideas. Learn more about Zyro
Zyro's easy-to-use editor, customisable templates, and intelligent branding tools let you quickly set up your business website. Our All-in-One dashboard shows you the essential information any eCommerce store should have at hand — inventory and order tracking, customer reports — and the tools you need to grow. Powerful integrations let you analyse traffic and optimise conversions. Learn more about Zyro

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Cin7 Orderhive is the ultimate automated eCommerce order management, and inventory management software for retailers and wholesalers. Learn more about Orderhive
Cin7 Orderhive is order, shipping, and inventory management software for online retailers and marketplace sellers. Automate, track, and manage your orders from the 16 most popular marketplaces, and 9 most popular online stores like Shopify, WooCommerce, etc. Easily set automation rules to efficiently process 10 to 1000s of orders per day including automated, integrated shipping, fulfillment, 3PLs, and drop shipping. Learn more about Orderhive

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
The best online publishing tool if you want to easily create and publish catalogs, brochures, magazines, portfolios and more. Learn more about Flipsnack
Flipsnack is an online, browser based publishing tool used by people from all around the world to create and publish digital catalogs, magazines, brochures, portfolios, reports, photo albums, newspapers and many other types of publications. How does it work? You just have to upload a PDF and it will automatically turn into a beautiful online magazine, with page flip effects. Alternatively you can use our online Design Studio to make your own online publication from scratch. Learn more about Flipsnack

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Multi-Vendor is a marketplace builder that allows for creating a marketplace. This is an on-premise award-winning marketplace software. Learn more about CS-Cart Multi-Vendor Software
CS-Cart Multi-Vendor is a standalone eCommerce marketplace platform that allows you to create a marketplace. In Multi-Vendor, independent vendors can sell their products through a single storefront using built-in CMS for marketplaces. Over 1,600 multivendor marketplaces worldwide use this CMS for a marketplace and you can find more live marketplaces based on CS-Cart than on any other marketplace software. Learn more about CS-Cart Multi-Vendor Software

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Kartra's built-in digital sales engine is the easiest, most effective way to earn your first dollar (or thousands) Learn more about Kartra
Kartra's built-in digital sales engine is the easiest, most effective way to earn your first dollar. Kartra provides multiple price points and payment methods, so you can rapidly reduce buyer resistance and grow your revenue. Use Kartra's super-flexible coupons to create enticing offers and watch your online shop boom with business. Drive sales up and cart abandonment down when you use Kartra's proven and tested checkout page templates...and much, much more! Learn more about Kartra

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Great online tool for product feed management with many features to allow simple feed editing, improvement, and management. Learn more about Mergado
Mergado is a product feed management tool for online stores, marketing specialists and agencies. A number of filters and rules allow you to modify the data flowing from your online store into the comparison shopping sites such as Google and Facebook, marketplaces, and other advertising channels. Apps for bidding, image marketing, and data analysis expand the possibilities of Mergado making it a multifunctional marketing tool. Get started with a 1-month free full-feature trial. Learn more about Mergado

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Every tool you could possibly need for eCommerce personalization is included with every Personyze package. Learn more about Personyze
Many Personyze features are ideally suited for eCommerce, including product recommendations, social proof widgets, abandoned cart email personalization, targeted banners, product bundling recommendation widgets, and much more. While any tool in Personyze can be used for eCommerce, these are some of the most popular. Learn more about Personyze

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Create a website using our powerful and all inclusive feature packed website builder and eCommerce platform. Learn more about Website World
Create a website which grows with your business using our powerful and all inclusive feature packed website builder and eCommerce platform. No transaction surcharges, NZ Rural delivery detection, NZ Address Validation, Courier Integration, Loyalty Programs, Vouchers and Discounting Rules, Trade Pricing and Retail, Digital Products, Appointment Scheduling and Event Ticket Sales, Membership Subscriptions, Repeat Order Service, Point of Sale and many more features included! Learn more about Website World

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Sleeknote makes it easy for eCommerce brands to monetize their traffic by using intelligent forms, popups, gamification, and more. Learn more about Sleeknote
Sleeknote is a popup builder that helps you collect email addresses and increase sales with personalized, non-intrusive website popups. We believe each website visitor deserves to be treated as an individual and see popups based on where they are in their buying journey. With Sleeknote, you can prevent cart abandonment with exit-intent popups, upsell with product recommendations, and collect email addresses with timely, elegant popups your visitors will love. Learn more about Sleeknote

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Start selling online with a conversion-focused eCommerce custom website built by a team of experts from Web.com. Learn more about Web.com
With Web.com, our team of experts will build you a mobile-optimized, conversion-focused eCommerce website that is designed to help you sell online. Our flexible website support options put the control in your hands letting you choose how you want to manage your online presence once the site is built. Our promise to you is that you’ll get affordable, transparent, upfront pricing so the price you agree to pay on day one is the price you’ll always pay. Learn more about Web.com

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Marketplace solution that helps businesses build white-labeled online stores, track orders and manage delivery networks. Learn more about Redbox
Your brand. Your business. Grow with Redbox, a powerful online ordering and delivery platform which supports many models. Online Marketplaces: With Redbox you can easily pull together an online marketplace of many hand picked outlets. Branded E-Commerce: Redbox can also be used to power an app just for your brand. It's not just about food: Redbox is here to power whatever you need to deliver. Integrations into delivery networks and dispatch systems allow your products to get moving! Learn more about Redbox

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Nautical is the complete multi-vendor marketplace platform that gets your marketplace up and running in days. Learn more about Nautical
Nautical is the complete multi-vendor marketplace platform helping retailers, brands, and B2B companies quickly launch and scale online marketplaces. Whether you need a full stack marketplace or want to leverage Nautical's marketplace backend on top of your existing ecommerce system, Nautical has tools for you. Its goal is to enable businesses to build thriving marketplaces by making operating a marketplace simple. To learn more, visit www.nauticalcommerce.com. Learn more about Nautical

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
POS and eCommerce solution for grocery and convenience stores that helps improve profits by optimizing operations and increasing sales. Learn more about XoomRetail
Increase your store profits and optimize your operations with the XoomRetail POS and eCommerce solution designed specifically for grocery and convenience stores. Sell unlimited products, improve customer loyalty, manage inventory and accept cash, credit, debit, SNAP/EBT, and WIC payments to attract new customers. Built-in advanced eCommerce supports curbside pickup, delivery, SMS/email customer notifications, and the sophisticated reports help you identify areas to improve your business. Learn more about XoomRetail

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
The ultimate B2C eCommerce platforms for growth. Offer a unique shopping experience and sell more with intuitive storefronts. Learn more about All-In-One eCommerce Solution
Offer a unique shopping experience and sell more with intuitive storefronts, bespoke cart and checkout solutions, and a versatile suite of eCommerce apps. Focus on sales without any complexities Deploy agile technology that helps deliver ultra-fast and personalized shopping experiences. Free your storefront from the backend and set up a decoupled site, Progressive Web App and mobile app with MobiCommerce. Manage it all from a single admin panel. Scale or upgrade with flexibility. Learn more about All-In-One eCommerce Solution

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Unbound Commerce is an eCommerce platform that helps you drive more revenue through a simple yet comprehensive user interface. Learn more about Unbound Commerce
Unbound Commerce is an eCommerce platform that provides a single simple interface for content, commerce, personalization, marketing, social media, and insights. Increase revenue by driving more traffic with it's SEO and landing page capabilities. Improve conversions with merchandising, and AI Site Search. Increase average order value (AVO) with couponing and intelligent recommendations. Learn more about Unbound Commerce

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Easily convert Shopify data to CSV or Excel with Exportier - Data Export and create Shopify reports in an intuitive mode. Learn more about Exportier - Data Export
Exportier - Data Export allows exporting data to CSV(.csv) and Excel(.xlsx) formats for further use and analysis or import to BI tools. Easily convert Shopify data to CSV or Excel. Create reports in a simple and intuitive mode. Use filters to run only the needed data export. Use templates to export the relevant data and prepare the needed reports, including Shopify sales reports or Shopify tax reports. Learn more about Exportier - Data Export

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Lob Address Verification solution provides real-time postal address validation. CASS-certified, modern APIs and worldwide coverage. Learn more about Lob Address Verification
Lob Address Verification for eCommerce is a real-time postal address validation solution for correcting, standardizing, validating and enriching all of your customers' addresses. Our USPS (CASS-certified) and global address verification APIs keep your customer database accurate and ensure that your products and shipments reach the right person every time. Learn more about Lob Address Verification

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Predictive intelligence empowers merchandisers and marketers to automate looks for 95% of the product catalog. Learn more about FindMine
Complete the Look automates and scales content creation so that 95% of products come guidance on how to Complete the Look. Our system creates Looks that are indistinguishable from ones handcrafted by a merchant. Scale AND respect your brand's unique DNA while saving inteShowing customers how to Complete the Look gets them to spend more and buy more often. Statistically significant A/B tests have shown that adding Complete the Look to your pages will increase your total e-commerce revenue 3%-7%. Learn more about FindMine

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Shopify application that helps to manage product SEO attributes and pricing in bulk to get more clients from organic traffic. Learn more about Edited - Bulk Product Management
Edited - Bulk Product Management is a Shopify app that allows you to mass change prices in your Shopify store or edit SEO attributes (Meta title, Meta Description, Human URL) in bulk, easily. Flexible filtering options help to select the relevant Shopify items or categories to apply the needed changes. Learn more about Edited - Bulk Product Management

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Product information management solution that enables businesses to manage catalogs, digital assets, content optimization, and more. Learn more about Supplysail
Product information management solution that enables businesses to manage catalogs, digital assets, content optimization, and more. Learn more about Supplysail

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
From payments to credit to fraud protection, PayPal Commerce Platform helps you meet your customers where they are.
Over 26 million businesses choose PayPal to power their online payments both home and abroad. With easy setup, world-class fraud and seller protection tools, youll be able to reach more buyers and driver higher sales with PayPal. Whether youre selling on your own website or on marketplaces or via social media you can receive and send payments anywhere in the world with your all-in-one business account for online payments 24/7 Fraud Protection - Easy Integration - Global Expertise Learn more about PayPal

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Mobile-based social commerce platform that enables users to carry out money transmission across all types of purchases.
Mobile-based social commerce platform that enables users to carry out money transmission across all types of purchases. It helps with managing bookkeeping and receiving customer insights. Payments can be made through the app and in-person via a QR code. Retailers can create a business profile to simplify checkout and appear in the Venmo's customer feeds. Customer loyalty is enhanced by the possibility of implementing targeted rewards and cash back experiences. Learn more about Venmo

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales. Shopify currently powers over 160,000 retailers in 100 different countries, including: Tesla Motors, Gatorade, Forbes, Amnesty International, Encyclopedia Britannica, Maxim Magazine, CrossFit, Black Milk Clothing, Herschel Sup Learn more about Shopify

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Squarespace offers an all-in-one Commerce platform that gives you everything you need to run your business and sell online.
Squarespace is an all-in-one platform that gives you everything you need to run and grow your business -- whether you're just getting started or are an established brand. Start with beautiful website templates to make your store stand out. Sell unlimited products and showcase them with rich merchandising tools. Schedule appointments and let customers book your services. Sell subscriptions, digital content, and gift cards. Offer flexible payment options, secure checkout, shipping, and more. Learn more about Squarespace

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
With Ecommerce Pro, AI automatically sends the right message to the right person at the right time, so there’s no more guesswork.
Sell more stuff online with our eCommerce tools. Built to help your online store grow. Find new customers, keep them engaged, and keep them coming back for more with segmented and automated emails. Ecommerce Pro's time-saving email automation has helped brands increase their engagement rates by 60% and their purchase rates by 45%. Easily integrated with top eCommerce platforms like Shopify, Magento, and BigCommerce. We offer everything you need to turn leads into loyal customers. Learn more about Constant Contact

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
Weebly helps you launch and grow your online store with step-by-step guidance, full SEO optimization, marketing tools and more.
Weebly allows anyone to start and grow their own online store with curated templates, powerful features and integrated marketing. More than 50 million entrepreneurs around the world use Weebly to grow their customer base, reach a global audience and create a quality website that works well on any device. Weebly offers a range of pricing options and is consistently the highest rated website building mobile app in the App Store and Google Play. Learn more about Weebly

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up
Grow your business with the all-in-one CRM, sales & marketing software for serious business owners. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business. Learn more about Keap

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management
ShippingEasy is the easiest online shipping platform for growing businesses, featuring discounted shipping rates and easy automation.
ShippingEasy is the easiest, all-in-one shipping, inventory management, and email marketing platform for e-commerce merchants. With ShippingEasy, e-commerce sellers can ship fast, access the best shipping rates, and increase orders with a suite of online tools. Multi-carrier and multi-platform capabilities mean you can sell and ship where and how you want while managing everything in one place. Access the guaranteed lowest shipping rates, plus other exclusive discounts, regardless of size. Learn more about ShippingEasy

Features

  • CRM
  • Returns Management
  • Email Marketing
  • Inventory Management
  • Reviews Management

eCommerce Software Buyers Guide

Introduction

eCommerce Software is a category of software that allows businesses to complete transactions for goods or services over the internet. It enables users to establish, operate, and otherwise manage an online retail store, with the core features allowing for the creation of product listings, the processing of payments, the management of stock levels, and more.

Many of the features of the best eCommerce software are intended to automate tasks, such as the calculation of shipping fees, the application of discounts, and the sending of order confirmation, dispatch confirmation, and delivery tracking emails. The software also facilitates the development of a digital storefront, which customers can use to make their purchases.

This creation of an online retail website is often made easier through the provision of templates, meaning that a fully functional, user-friendly storefront can be created even with limited technical knowledge. At the same time, some of the more advanced features that may be present include analytics and reporting features, inventory management, and CRM tools.

The nature of eCommerce website software means it is often categorised alongside solutions like point of sale software, inventory management software, and retail management systems. At the same time, it is important to understand that there are different types of products within this software category, such as B2B eCommerce software solutions and multi-channel eCommerce software, giving businesses different options based on their precise needs.

Generally speaking, the main advantage of using solutions of this type is the ability to create a self-service platform, where customers can browse products or services, make purchases, and otherwise interact with a business and its offerings. In addition, it is worth noting that eCommerce solutions can be broadly separated according to whether they are cloud-based solutions, which are typically delivered by third parties on a Software as a Service (SaaS) basis, or on-premises software applications, which are deployed and managed on-site.

While precise options and functions can vary from one program to the next, many eCommerce platforms do share similar features. As a result, they will usually allow users to:

  • Build and manage a digital storefront or online store, complete with self-service functionality
  • Oversee order fulfilment, arrange product deliveries, and respond to refund or return requests
  • Create, organise, and maintain a digital catalogue or library, outlining products and services
  • Manage inventory levels, receive alerts when stock levels decline, and arrange supply

What is eCommerce Software?

eCommerce software is the name given to software applications that allow users to manage and oversee an online store through the creation of a fully functional digital storefront. The online store will generally follow a self-service model, allowing users to browse the available products and services, add items to their digital basket, complete a purchase, request a delivery, organise refunds or returns, and access customer service support.

Using software of this kind, it is possible to manage all aspects related to online retail and eCommerce, such as order fulfilment, deliveries and shipping, customer service, returns and refunds, inventory, and a product catalogue or library, complete with product descriptions. It also allows for sales reporting, payment processing and, in many cases, customer relationship management, meaning the best eCommerce software can serve as a central eCommerce hub.

Some solutions focus on a particular area, such as B2B eCommerce software solutions, which are geared towards business-to-business transactions, or eCommerce marketing software, which places a greater emphasis on marketing rather than sales and customer service. However, even some of the free eCommerce software options on the market provide a more comprehensive range of features, and this can be ideal for any small eCommerce business.

Different options on the market vary in terms of the scope for website or eCommerce platform design. Most will provide templates, allowing for quick and easy creation, with varying levels of customisation available too. Other solutions will offer more advanced options, which can be better suited for larger businesses that may employ specialist web designers.

What are the benefits of eCommerce Software?

The benefits of eCommerce solutions are largely based around their ability to help businesses create and then maintain an eCommerce website. Most of these solutions will provide a wide range of features, allowing almost all major elements of running an online retail site to be carried out from a single, centralised location. Some of the specific benefits that are associated with using eCommerce website software are explained in more detail below:

  • Set up and manage an online retail platform: the main benefit to be aware of when exploring eCommerce solutions is their ability to allow users to not only set up an online retail website or platform but also continually manage that platform. This means adding products or services to the platform, updating product descriptions, providing self-service features for customers, gathering information about customers and their habits, managing aspects like the delivery or shipping of products, and processing any refund requests. Being able to carry out all of these tasks from one place can save companies time and money, and also make it much easier to train employees to make use of the tools at their disposal. This can be especially advantageous to smaller businesses that only trade online.
  • Automate key eCommerce tasks: another significant benefit of using eCommerce applications is the ability to automate some of the recurring, predictable, repetitive, or unnecessarily time-consuming tasks that are linked to online transactions. Examples of this would include the application of discounts to products for particular customers or groups, the calculation of delivery costs, and the sending out of emails to confirm purchases, announce the dispatch of items, or provide tracking information. This can help to provide a more standardised customer experience while also saving employees time and effort that could be better spent on some of the more complex tasks that actually need human ingenuity.
  • Track stock levels and manage inventory: a key part of running an eCommerce website involves managing an inventory and ensuring that items are in stock as much as possible. However, manually carrying this out can be needlessly laborious and may also result in items being overlooked, especially if stock runs low at a time when people are unavailable to act. The best eCommerce software will allow many of the key elements of inventory management to be automated. These solutions will continually track current levels of stock and send alerts when stock levels run low. In many cases, they can automatically order new stock when levels reach a chosen threshold, and the most advanced software will make use of machine learning capabilities to determine when demand is likely to increase and when the best time to order new stock would be, in order to avoid issues caused by sudden demand spikes.
  • Capitalise on marketing features: much of the software in this category also offers marketing functionality that can be beneficial, including options to automatically apply search engine optimisation (SEO) principles to product pages. Furthermore, some software can track users' interactions with the eCommerce website, identify products or services that are most likely to be of interest to them, and either send out targeted marketing emails or provide recommendations when using the website. This is valuable because Gartner research shows that only 12 percent of customers receive customised assistance from brands, despite the customer experience now serving as the main battleground and competitive differentiator.
  • Monitor the performance of a digital storefront: finally, eCommerce solutions allow users to monitor the performance of an online retail website or platform over time, tracking key metrics related to visits, sales, interest in particular products or services, and more. Using this information, it then becomes easier to optimise the website and an organisation's marketing strategy so that the right products and services are being promoted and customers are targeted with the information that is most likely to produce positive outcomes.

What are the features of eCommerce software?

The features of eCommerce solutions are centred around the ability to create, organise and manage an eCommerce platform or website. While it is certainly the case that precise features, options, and tools can differ significantly depending on the software chosen and the primary focus areas of that software, most solutions do tend to share some core features. Many of these are common to the point of being category-defining and include the following:

  • Website management: build, manage, and maintain an eCommerce website, complete with product pages, self-service functionality, and more. Most solutions will provide a variety of templates that can be used for the quick and easy creation of a digital storefront, which can then be customised to ensure it fits with the needs of an individual business. Some options on the market will also provide much more advanced creation tools, allowing for those with the necessary technical skills to implement more complex features and design elements. Ultimately, this ability to create an online store makes eCommerce solutions ideal for businesses that wish to trade entirely online or those that wish to move into the eCommerce sphere.
  • Order management: track, process, and otherwise organise customer orders, all from a single, central location. The ability to store data related to all customer orders can be vital for order fulfilment, customer relationship management, and responding to requests for refunds or returns. Many solutions will also allow users to take data from past orders and use this to make intelligent recommendations to customers about other products or services they may be interested in. As a result, long-term, repeat business becomes more likely. In addition to this being a feature within eCommerce solutions, it is also possible to acquire eCommerce order management software, which is specifically designed to focus on this area.
  • Cataloguing/categorisation: add individual products, services, and other items to an internal catalogue. From there, users are able to categorise these items based on how they relate to other items in the catalogue, what their intended uses or functions are, and which types of customers are likely to buy them. The product and service catalogue can enable businesses to provide each individual item with a description, category, price, some tags that can help users to find the item when searching, and more. New items can be added to the catalogue at any time, while items can also be removed when they are no longer for sale.
  • Shopping cart: allow customers to add items to their online shopping cart and then make adjustments to the cart before placing their final order. The shopping cart component of eCommerce websites enables customers to make multiple purchases at the same time, and it can be used to save items for later on too. The shopping cart also allows customers to remove items, change the quantity of an individual item they would like to order, and calculate the total cost of their order before they proceed to the payment processing phase of the customer journey. Therefore, the shopping cart plays a fundamental role in the self-service portal.
  • Inventory management: view current stock levels, place orders with suppliers for new stock, or speed up the production process to accommodate customer demand. A key part of running a successful eCommerce business involves marrying supply and demand, and the inventory component of the best eCommerce software can help to facilitate this. In many cases, alerts can be set up, notifying employees when either stock or demand reaches a set level. Additionally, it may also be possible to set up automatic orders so that new stock is requested without the need for employees to either intervene in the process or manually place the order.
  • Mobile access: access the eCommerce software through mobile and tablet devices, and allow customers to browse the store via a mobile optimised storefront. The concept of mobile accessibility has grown substantially over recent years, and it is no longer sufficient for employees and customers to be able to make use of eCommerce solutions via desktop or laptop computers. The best solutions on the market will not only provide mobile access to all of the key features but will also make this experience as user-friendly and convenient as possible, so that mobile and tablet users are not disadvantaged in any meaningful way.
  • Multi-channel marketing: make use of a variety of marketing tools, spanning multiple channels. The options here will typically include search engine optimisation and email marketing, such as the automatic application of SEO principles on product pages or the automatic sending of personalised marketing emails based on customer behaviour. Ultimately, this means organisations can use their eCommerce platform to not only manage the website itself but also to make attempts to generate interest and boost sales.

Capterra's software directory for eCommerce applications allows users to sort the available options based on the exact features available. This means businesses can begin searching for the right solution by identifying key features they need and only seeing options that actually include those features. This can save time and effort while also making the final decision-making process easier and more efficient.

What should be considered when purchasing eCommerce software?

Before purchasing an eCommerce solution, there are a number of things that need to be carefully considered so that the best choice is made. After all, businesses need to seek out the best option for their specific needs, and this could differ from the best overall solution. A good way to explore the main considerations is to ask the following questions:

  • What is the eCommerce software for? A very good starting point is to carefully consider what the software is actually going to be used for. Not all eCommerce businesses are going to make use of every feature, so it is worth taking the time to identify the most crucial features and how they are going to be utilised or leveraged. From there, decisions about which software to actually buy become much easier because decision-makers can focus on the solutions that actually offer what is needed and actively avoid the options on the market that do not provide the required tools and options.
  • What are the main regulations and obligations? It is important that eCommerce businesses think carefully about the regulations that govern online retail, as well as their obligations to customers. A good example of this would be the General Data Protection Regulation (GDPR) for businesses in Europe, which covers the processing of personal data. Transparency and compliance are critical in this area, especially with regards to balancing personalisation and respect for privacy. While many customers do like to be treated as individuals and given a level of personalisation, they may also feel that businesses can become overly intrusive when they start to collect and keep too much data. With this in mind, a decision on which software to opt for should give consideration to whether the software itself has been designed to comply with rules and regulations. The issue of regulations is also a good way to explore why the best eCommerce software Australian businesses can buy may be different from the best solutions for businesses in other countries.
  • Is mobile access fully supported? While many solutions on the market do provide mobile access, it can be essential for some businesses to find an option that offers full mobile support. This means all of the main tasks that can be carried out using the software are available to mobile and tablet users. It is equally vital that customers are able to make use of mobile devices to actually access the online store, view products and services, make purchases, manage previous orders, access customer support, and more. Full mobile support is often easier with cloud-based solutions, but some software developers do offer fully functional mobile apps, which include the same core features as their desktop solutions.
  • What is the best deployment method? There are two major options when it comes to deployment, and which of these is best for an eCommerce business can depend on a number of factors. The first option is on-premises deployment, which occurs when the business installs the software on their own systems and stores the data on-site. This will typically have high upfront costs, but it does provide a sense of control and ownership. It is also a deployment option that many businesses are already familiar with and comfortable with. The alternative is cloud-based software, delivered on a Software as a Service (SaaS) basis. Here, a third-party service provider will offer cloud-based access to the software while also storing the relevant data securely in the cloud. This option has lower upfront costs and provides access to data and tools from anywhere in the world, using any compatible internet-enabled device.
  • Can eCommerce solutions integrate with existing tools? Finally, it can be useful to try to find the best solution for providing integration and compatibility with existing tools. When the software is able to be used in combination with other applications, it can allow data to be more easily shared, and it can save businesses money on finding new solutions to bridge the compatibility gap. With eCommerce programs, compatibility with customer relationship management (CRM) software can be especially valuable, as can any integration with marketing tools.

The most relevant eCommerce trends related to software are also worth taking the time to fully explore. Businesses need to know that the software they are investing in has been designed with an underlying awareness of the major trends that are disrupting their industry, and choosing an application that has been developed with an understanding of current and emerging trends can also help to make purchases more future-proof.

  • Artificial intelligence/machine learning: The best eCommerce platform is likely to make use of artificial intelligence, and one of the biggest trends in this area centres on machine learning capabilities. This technology allows the software to interpret data in such a way that it can draw seemingly intelligent conclusions and learn lessons. This could mean that the software is capable of identifying the points in the year where demand peaks and then automatically implements the necessary strategic adjustments to cope with that demand. Alternatively, it could monitor levels of stock, along with sales information, and automatically de-list products that are either unavailable or unpopular with customers.
  • Chatbots and conversational interfaces: A related trend to AI has been the rise of chatbots and conversational interfaces. This trend has been accelerated by advances in speech recognition technology and the wider use of voice assistants in everyday life. As customers and employees become more familiar with conversational interfaces, they are more likely to demand them. It should also be stressed that conversational interfaces can help to improve accessibility for disabled users as well. Businesses may wish to find a solution that offers either chatbot functionality, or voice recognition, as it can provide employees with additional options for using the software while simultaneously making the eCommerce platform more accessible to customers.
  • Privacy and options for customers: Personalisation has been a major goal for retail businesses throughout recent memory, but there is a rebalancing to contend with, as customers become more aware of how much data businesses gather about them, and increasingly concerned about how it may be misused. It is also worth highlighting the fact that privacy demands extend to B2B eCommerce solutions too. The key here is to be as transparent as possible and to provide options. For instance, some software solutions will enable an eCommerce website to track customers' browsing and buying habits, but it may also be possible to offer customers the ability to opt-out of this.
  • Remote and hybrid work via cloud technology: A growing number of businesses are capitalising on the advantages associated with remote work or hybrid work models. However, achieving success with remote working arrangements relies on the right tools being available to those who are working off-site. In terms of how this relates to eCommerce applications, the ability to access and use these tools remotely is essential for any business that allows people to work from home. Even in businesses that have not yet embraced this method of working, it may be a consideration for the future. Cloud-based solutions tend to be ideal for this, as they can be accessed from anywhere in the world, using a variety of devices, as long as they are connected to the internet.