---
description: Page 18 - See the list of the best Customer Service Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 18 - Customer Service Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software) > [Page 18](https://www.capterra.com.au/directory/22/customer-service/software?page=18)

# Customer Service Software

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> Customer Service software enables an organisation to manage and track customer relationships and support services. From ticket tracking to complaint resolution reporting, Customer Support software allows organisations to manage and assess the quality of their interactions with customers. Customer Support systems also assist in the management and distribution of an internal knowledge base, providing customer service representatives with the information necessary to resolve customer complaints.

Customer Service software is relating to Call Centre software, Help Desk software and Knowledge Management software. Find the best customer service software for your organisation in Australia.

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## Products

1. [HelpMaster](https://www.capterra.com.au/software/16144/helpmaster) — 5.0/5 (1 reviews) — Web enabled Windows based help desk software with advanced workflow design and email integration.
2. [Zoomin](https://www.capterra.com.au/software/155442/zoomin) — 5.0/5 (1 reviews) — Zoomin helps global enterprises turn their documentation into a mission-critical asset that supports every part of the customer journey
3. [Intellicon](https://www.capterra.com.au/software/157566/intellicon) — 4.0/5 (1 reviews) — AI-powered Contact Center for Omnichannel, Inbound \& Outbound operations — AI Chatbot, AI QA, Auto Dialer, Cloud or On-Premise.
4. [Wolken ServiceDesk](https://www.capterra.com.au/software/160047/wolken-service-desk) — 4.0/5 (1 reviews) — The best Customer ServiceDesk for your enterprise to help you keep your customers happy and your business growing.
5. [Qelp](https://www.capterra.com.au/software/160477/qelp) — 4.0/5 (1 reviews) — Qelp is the global leader in online self-service software for any device and service.
6. [Glia](https://www.capterra.com.au/software/166412/omnicore) — 5.0/5 (1 reviews) — Customer service solution that enables agents to manage live chats, voice communications, videos, \& cobrowsing on a unified dashboard.
7. [Treasure Data Suite](https://www.capterra.com.au/software/173775/treasure-data) — 5.0/5 (1 reviews) — Treasure Data Customer Data Cloud: Boost campaigns, streamline operations, and enhance customer experiences with your data.
8. [Teleportivity](https://www.capterra.com.au/software/177384/teleportivity) — 5.0/5 (1 reviews) — Web conferencing software that lets users manage calls, attend calls from various locations, and access voice-to-text translations.
9. [AskMe Chat](https://www.capterra.com.au/software/190646/askme-chat) — 5.0/5 (1 reviews) — The native Artificial Intelligence solution as a support for your Customer Service and your Business processes choices
10. [Airline](https://www.capterra.com.au/software/199079/airline) — 4.0/5 (1 reviews) — Omnichannel solution that helps automate customer services, analyze client issues in real-time, and manage intent-based networking.
11. [Aranda](https://www.capterra.com.au/software/200943/aranda-service-desk) — 5.0/5 (1 reviews) — Aranda Software is an IT service management software system that helps companies optimize IT processes and infrastructure.
12. [Sugar Serve](https://www.capterra.com.au/software/203733/sugar-serve) — 5.0/5 (1 reviews) — Centralizing all customer service inquires to aid in resolving problematic data silos
13. [Chatdesk Teams](https://www.capterra.com.au/software/203757/teams) — 4.0/5 (1 reviews) — Helps you scale your customer care with personalized support from high-quality agents that work alongside your support team.
14. [Attendo](https://www.capterra.com.au/software/203837/attendo) — 5.0/5 (1 reviews) — Attendo is a Cloud, Web and SaaS help desk, support and customer software. Connected with ERP, VoIP, Mail and social networks.
15. [Mavenoid](https://www.capterra.com.au/software/212938/mavenoid) — 4.0/5 (1 reviews) — Mavenoid enables business to provide remote product support to customers, from installing the product, to using it and troubleshooting.
16. [Enreach Omnichannel](https://www.capterra.com.au/software/216448/omnichannel-contact-center) — 5.0/5 (1 reviews) — Cloud-based and AI-enabled software managing customer communication channels like phone, chat, email, and SMS on one platform.
17. [Epicor Service CRM](https://www.capterra.com.au/software/216508/mechanicnet) — 5.0/5 (1 reviews) — Epicor Service CRM (formerly known as MechanicNet) is a web-based solution that helps auto businesses remain connected with customers.
18. [Lost Returns](https://www.capterra.com.au/software/219520/lostreturns) — 5.0/5 (1 reviews) — Reverse Logistics For Lost Property. Lost Returns is here to help recover lost items, and return them back safely to the owner.
19. [sqanit](https://www.capterra.com.au/software/1012247/sqanit) — 5.0/5 (1 reviews) — Sqanit connects products to app-free support — modular, embedded, and built to simplify service for complex consumer goods.
20. [Zuar Portal](https://www.capterra.com.au/software/1013096/zuar-portal) — 5.0/5 (1 reviews) — The first customer portal built to change as often as your customers’ requirements do. Create and adapt tailored experiences with Zuar.
21. [DVSAnalytics Workforce Optimization](https://www.capterra.com.au/software/1013557/dvsanalytics-workforce-optimization) — 5.0/5 (1 reviews) — Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.
22. [Emailtree AI](https://www.capterra.com.au/software/1015210/emailtree-ai) — 5.0/5 (1 reviews) — Reply to Customers’ Requests in Seconds\! Sales will increase, Client satisfaction will skyrocket, and employee satisfaction will rise.
23. [Infoset](https://www.capterra.com.au/software/1018806/infoset) — 4.0/5 (1 reviews) — Infoset is a leading omnichannel customer service platform, allows you to manage calls, emails, social media, and more.
24. [Vocalcom Salesforce Edition](https://www.capterra.com.au/software/1022658/vocalcom-salesforce-edition) — 4.0/5 (1 reviews) — Manage your contact center and your omnichannel customer interactions in Salesforce \& offer a seamless \& personalized customer service
25. [Botmaker](https://www.capterra.com.au/software/1024264/botmaker) — 5.0/5 (1 reviews) — AI conversational platform to unleash your human potential.

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## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/22/customer-service/software)
- [All Categories](https://www.capterra.com.au/directory)

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