18 years helping Australian businesses choose better software
Membership Management Software
Membership Management Software is essential for organisations to streamline their membership processes and enhance member engagement. Membership management software provides tools for managing member information, processing payments, and communicating with members. Membership database software offers a centralised platform for storing member data, ensuring that information is accurate and easily accessible. Membership CRM systems enable organisations to personalise their interactions with members, improving satisfaction and retention. Membership management systems offer features such as event management, reporting, and analytics, helping organisations understand their members and deliver value-added services. Whether you're a small club or a large association, implementing robust membership management software is crucial for achieving your organisational goals. Explore the best membership management solutions tailored to meet the needs of your organisation in Australia.
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"Hivebrite is a comprehensive and user-friendly platform that effortlessly bridges the gap between..."
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Eylem
CommUnity Manager in Netherlands
This information was sourced from Hivebrite
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of Hivebrite
Pros:
The customization is easy and allows to integrate into the existing CDI.
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Cons:
Limited customization of reports- beta reporting module is in development.
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This information was sourced from Hivebrite
Who Uses Hivebrite?
Small and large enterprises, charities, foundations, NGOs and government organizations, schools, colleges, and universities, incubators, collectives,...
Argentina, Australia, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Canada, Cook Islands, Curaçao, Denmark
, Dominica, Estonia, Finland, France, French Guiana, French Polynesia, Germany, Greece, Greenland, Guyana, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Monaco, Montserrat, Netherlands, New Zealand, Norway, Portugal, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, South Africa, Spain, St Pierre & Miquelon, St. Lucia, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Türkiye, United Arab Emirates, United Kingdom, United States
and 45 others
Languages
Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hungarian
, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Vietnamese
and 11 others
Australia, Belgium, Brazil, Canada, France, Germany, Ireland, Italy, Mexico, Netherlands
, New Zealand, Singapore, South Africa, Spain, Sweden, United Kingdom, United States
and 7 others
"I wish Mighty Networks was around and that I discovered it earlier. Moving away from big social..."
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Dustin
Educator in Thailand
This information was sourced from Mighty Networks
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of Mighty Networks
Pros:
Because it is focused on enabling creators with a purpose to capitalize on the immense value of our collective intelligence and communal creativity.
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Cons:
The pricing plans were hard to figure out at first.
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This information was sourced from Mighty Networks
Who Uses Mighty Networks?
Mighty serves creators, entrepreneurs, and brands. Our customers include TED, Fortune, Yoga With Adriene, Lifebook, Marisa Peer, Sophia Amoruso, Zach...
Australia, Belgium, British Virgin Islands, Canada, Denmark, France, Germany, Gibraltar, Guernsey, Ireland
, Isle of Man, Jersey, Macao SAR China, Malaysia, Mexico, Netherlands, New Zealand, Portugal, South Africa, Spain, US Virgin Islands, United Kingdom, United States
and 13 others
"We have been happy with the software and responsiveness of customer support. I can and would..."
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Jim
Owner / Host in US
This information was sourced from ClubWorx
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of ClubWorx
Pros:
The Clubworx staff even took our suggestions and made changes to the software to incorporate these. The staff is always willing to answer questions and provide support at no additional cost.
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Cons:
They are based out of Australia and have no customer service available.
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This information was sourced from ClubWorx
Who Uses ClubWorx?
Clubworx is an easy-to-use fitness business management software helping you manage everything from sales to memberships, marketing to cashflow – all...
Australia, Brazil, Canada, Denmark, Fiji, Hong Kong SAR China, India, Indonesia, Ireland, Malaysia
, Mexico, New Zealand, Norway, Oman, Philippines, Singapore, Slovakia, South Africa, South Korea, Spain, Thailand, United Arab Emirates, United Kingdom, United States
and 14 others
"Speed to create a subscription product, formulate an offer and launch a paywall."
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Bill
VP/Commercial Director in US
This information was sourced from Pelcro
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of Pelcro
Pros:
I would highly recommend Pelcro to a growing publisher looking for a sleek and sophisticated paywall product.
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Cons:
Reporting: Pelcro has yet to develop traditional reporting packages that are similar to other publishing fulfillment companies. This hampers visibility into the business and places audits at risk.
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This information was sourced from Pelcro
Who Uses Pelcro?
All businesses looking to start, grow or optimize their subscription or membership offering. Trusted by notable clients like newsweek.com, timesreview...
"I have tried other directories, from the best sellers to others that are very simple and low..."
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Jorge Enrique
Founder in Mexico
This information was sourced from Brilliant Directories
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of Brilliant Directories
Pros:
Additional features or services integrated in the system, offers extra marketable strength for the client if one looks from the business point of view.
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Cons:
I'll let you know once I open it to the world. I haven't tested it with the real members yet.
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This information was sourced from Brilliant Directories
Who Uses Brilliant Directories?
📍 Local Directories — 🎉 Membership Clubs — 🏙 ️Online Communities — 💼 Professional Networks — 🌐 Organizations — 🎗 ️Non-Profits — 💻 Digital Marketers —...
"With Wild Apricot's assistance, we are able to easily add new events and maintain our website..."
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Stephanie
System Administrator in US
This information was sourced from WildApricot
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of WildApricot
Pros:
Product is full-featured and the least expensive for a small non-profit on a limited budget. Of particular interest were membership management features, including self-service join, renew, and update.
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Cons:
Absolutely rude - and that's IF you can actually spend 2-3 hours waiting to talk to a chat box - not a human that you can talk to.
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This information was sourced from WildApricot
Who Uses WildApricot?
WildApricot is an affordable cloud-based software for small associations, non-profits, state and local chapter organizations. Manage membership,...
"The ease of use for our members via the app, but also the ease of use for staff, it was very..."
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Anonymous reviewer
This information was sourced from Hapana
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of Hapana
Pros:
The integration capabilities with other fitness apps and wearables have also enhanced our ability to provide personalized fitness plans.
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Cons:
The one con I find a little frustrating is when searching for a customer you must have the exact details - it doesn't auto suggest from just a few letters.
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This information was sourced from Hapana
Who Uses Hapana?
Multisite boutique fitness businesses that need detailed scheduling, payment facilitation, member management, staff management, fitness tracking and...
Australia, Canada, Hong Kong SAR China, Indonesia, Malaysia, Mexico, New Zealand, Philippines, Singapore, Thailand
, United Kingdom, United States
and 2 others
This information was sourced from verified user reviews of Squarespace
Pros:
Easy to deploy and integrates (albeit not seamlessly) with GoDaddy, where we were previously hosting our website. Excellent customer service.
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Cons:
In my personal opinion, I think SS is lost with its minimalist phyloshopy and streamlined way of doing things.
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This information was sourced from Squarespace
Who Uses Squarespace?
Trusted by the worlds best, Squarespace empowers people with creative ideas to succeed. Entrepreneurs, photographers, restaurants, musicians,...
Andorra, Australia, Austria, Bahrain, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia
, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Ireland, Israel, Italy, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovenia, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States
and 33 others
"Highly recommend this to any trainer who not only wants to impress their clients, but simplify..."
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Jake
Personal Trainer in Australia
This information was sourced from ABC Trainerize
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of ABC Trainerize
Pros:
I had a lot of problems at the beginning but all of them were solved very soon with the help of their customer service. Also, workout data they are showing are incredible easy to understand.
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Cons:
For anyone that wants to pay up front, I have to charge them through Zelle because Trainerize only goes up to $1,000 per charge.
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This information was sourced from ABC Trainerize
Who Uses ABC Trainerize?
fitness businesses, fitness professionals, personal trainers, fitness studios, fitness and health clubs, gym chains, sports teams, celebrity...
"I really enjoy the software and would recommend it for other churchs!"
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Joshua
Administrative Pastor in US
This information was sourced from Tithe.ly
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of Tithe.ly
Pros:
Tithe.ly has been easy to integrate with our existing website. Even our less technologically savvy members have found it easy to use.
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Cons:
Current integration with ChMS is buggy. No notification when someone gives.
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This information was sourced from Tithe.ly
Who Uses Tithe.ly?
Tithely is perfect for all size churches. We're currently serving everyone from church plants to churches of 15,000+ members. Our pricing & easy-to-us...
"It has significantly improved our chapter's efficiency in managing memberships, events, and..."
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Stephanie
System Administrator in US
This information was sourced from StarChapter
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of StarChapter
Pros:
The customer support and knowledge base are fantastic.
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Cons:
Too many pros to list here but this box is requiring more characters . . . it doesn't integrate with any other tools, the website design options are incredibly limited, outdated and stale looking.
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This information was sourced from StarChapter
Who Uses StarChapter?
StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based...
"We really enjoy using this. It allows us to accept donations from various sources. The awesome part..."
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Dave
Operations in US
This information was sourced from Donarius
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of Donarius
Pros:
This software serves my needs as the envelope secretary at a church that issues 200 plus tax receipts annually. It requires little set up and the customer support has been excellent.
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Cons:
We had trouble at first to instal it on my Apple computer but Pastor managed to make it work.
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This information was sourced from Donarius
Who Uses Donarius?
Small to medium sized churches. Starts at $47.98 for small churches. Attendance Tracking, Accounting or Payroll not included.
"Overall, it is a robust system. The help center is very functional. For a new non-profit I would..."
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Patrick
President in US
This information was sourced from Neon CRM
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of Neon CRM
Pros:
The integration with my website to ensure a seemless experience for the user.
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Cons:
There are a lot of bugs in Neon. One of the most frustrating is that sometimes my searches do not return an account until I type out the whole account name.
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This information was sourced from Neon CRM
Who Uses Neon CRM?
Neon CRM is the top constituent management platform for organizations and associations that need an all-in-one solution. Manage your supporters,...
"Extremely positive. Everyone has been very helpful and informative."
Read the full review
Noah
Strength and Conditioning Coach in US
This information was sourced from WellnessLiving
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of WellnessLiving
Pros:
The switching process was easy, the customer support was great, and all of the features i was looking for in a software were there for a third of the price of Mindbody.
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Cons:
I just hate software in general. I'm not tech savvy, so this whole undertaking made me really nervous.
Read more
This information was sourced from WellnessLiving
Who Uses WellnessLiving?
Designed for class, event, membership, or appointment-based businesses looking for a reliable platform to manage and grow the business and take...
"MemberClicks has enabled us to provide a more useful website. Our engagement has increased and..."
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Jackie
Executive Director in US
This information was sourced from MemberClicks
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of MemberClicks
Pros:
It's also easy to see how much money you've brought in from membership dues. Additionally, their form tool is quite simple to use and powerful if you know what you're doing.
Read more
Cons:
They use Weebly software to connect up to Atlas, which then controls our website (confusing, I know).
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This information was sourced from MemberClicks
Who Uses MemberClicks?
Growing, midsized and mid-large associations and chambers of commerce with a staff size ranging from 2 to 30, and AMCs use MemberClicks to engage...
"Ease of implementation, we were looking for a quick one-stop Solution and Vaave provided the same"
Read the full review
Sangeetha
Alumni Coordinator in India
This information was sourced from Vaave
Payment Processing
Application Management
Dues Management
Communication Management
Registration Management
Promotions Management
Email Marketing
Membership Renewals
Event Management
Member Portal
Member Directory
This information was sourced from verified user reviews of Vaave
Pros:
Events,photo capturing, easy login,user friendly.
Read more
Cons:
Cannot share links for discussions on dashboard. This severely limits the utility of the dashboard as new discussions can't reach alumni through email notifications and cannot be shared either.
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This information was sourced from Vaave
Who Uses Vaave?
Educational Institutions including Schools, Colleges, Universities & Alumni Associations.
SMB, mid-market and Enterprise Corporates
Membership management software enables communities, associations, clubs, non-profits, and other membership-based businesses to store and manage member records and track information in an organised member database. Membership management systems also allow membership groups to communicate with constituents, facilitate renewals, manage and promote events, share resources, and collect fees.
What are the benefits of membership management software?
Enhance the member experience: Membership management software gives members increased visibility into the organisation—it allows members to access and update their information via a member portal, see real-time updates on events or programmes, and communicate with administrators and other members.
Automate workflows and reduce data errors: As organisations grow and their membership base expands, daily operations and processes become more complicated and time-consuming. Daily data entry can be cumbersome and lead to errors. Workflow automation and automated data entry in membership management software saves time by streamlining processes and cutting down on errors.
Simplify administration: By compiling all member data in one database, administrators can easily track and manage their membership in one system, rather than having data spread across different platforms. Automatic membership renewals also save time over manual methods.
What are the features of membership management software?
Application management: Manage and track applications for potential members, and give new members access to set up an account.
Automatic renewals: Automatically renew memberships at the end of a subscription cycle.
Member database: Compile, store, and edit all membership information.
Payment processing: Accept, record, and reconcile financial transactions. Automate payment reminders and invoice generation.
Member portal: Allow members to access a self-service portal where they can update their personal information, communicate with the organisation and other members, make payments, and more.
Member directory: Compile an online or printable list of members for external use.
Event management: Schedule and manage the logistics of activities and events.
What should be considered when purchasing membership management software?
Mobile access: Consumers spend more time on their mobile phones than ever before and having a mobile-accessible member portal can provide an edge over other organisations and help with member acquisition and retention. A mobile application allows members to communicate and see updates on the go. If this is a priority for your members, be sure that the product you select offers mobile access.
Scalability and growth: Understand your membership organisation's plans for growth when considering software. The software you choose should be able to grow with your organisation and support increased membership numbers.
Suitability and cost-effectiveness: There are many software options in the membership management market, and all of them have different pricing models and features offered. Choosing software that suits your budget and business requirements is important. Know your organisation's size, the complexity of your software needs, and your integration needs well in advance to help you make an informed decision. According to Capterra research, users that switch software do so because their software costs too much or lacks the features they need. Finding software that fulfils your requirements in a cost-effective manner will prevent you from having to start your search over again.
What are the most relevant membership management software trends?
Artificial intelligence is improving membership retention: Artificial intelligence (AI) can be used to identify patterns and trends that can help an organisation identify issues with customer retention. For instance, Silverbear collaborated with Microsoft to work on a framework that uses AI to facilitate membership renewal predictions and provide insights into membership retention trends.
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