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Insurance Software
Insurance Agency software automates the business, customer service and office management activities for insurance agencies.
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"It's relatively easy to use. Has the required features needed for entering claims into the system."
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Michelle
Insurance Claims Officer in Australia
This information was sourced from Figtree General Insurance Claims
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from Figtree General Insurance Claims
Who Uses Figtree General Insurance Claims?
Insurance, claims, and risk professionals to achieve better visibility and control over all aspects of their claims management lifecycle and insured...
"EngageBay has exceeded my expectations. This program is truly starting to get my business going. I..."
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Steve
President in Canada
This information was sourced from EngageBay CRM
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of EngageBay CRM
Pros:
I love using a multiform that can manage all of my data and daily functions in the one place without having to sync and integrate multiple platforms using third party service providers.
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Cons:
NO SMS Function However I have been told this is coming soon.
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This information was sourced from EngageBay CRM
Who Uses EngageBay CRM?
Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to...
"We are going into our third budget cycle using Adaptive and it has made our process much more..."
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Ben
This information was sourced from Workday Adaptive Planning
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of Workday Adaptive Planning
Pros:
The basic plan option is solid for a SMB, though there are some individual bells and whistles that I would like it to have like Office Connect that require a more expensive membership.
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Cons:
Setting up Adaptive Insights is a crucial, timely, and difficult process. However, the time you put into building your instance initially saves time and pays dividends in the future.
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This information was sourced from Workday Adaptive Planning
Who Uses Workday Adaptive Planning?
Finance and FP&A teams who are still using spreadsheets for budgeting and forecasting, but need an affordable solution to solve for broken links,...
Australia, Canada, Denmark, Finland, France, Ireland, Japan, Netherlands, New Zealand, Norway
, Singapore, South Africa, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States
and 8 others
"Extremely happy with this company and their customer service. They did a great job of setting us up..."
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Tom
National Sales Manager in US
This information was sourced from PhoneBurner
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of PhoneBurner
Pros:
Phone burner integrates seamlessly with our Salesforce and Jungo software allowing us to access all of our leads in a highly efficient manner.
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Cons:
There is a gap in where a call should go if it stalls or doesn't connect. There are not disposition buttons for stalled calls that don't go through.
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This information was sourced from PhoneBurner
Who Uses PhoneBurner?
Results-driven B2B and B2C businesses. Maximize lead value and rep efficiency with dialer software built to increase answer rates and quality live...
"NowCerts has allowed us to move away from expensive and clunky QQ Catalyst. They have a nice..."
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Nik
AGENCY OWNER in US
This information was sourced from NowCerts
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of NowCerts
Pros:
Integration and the ease to send forms, id cards, cois, etc.
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Cons:
There is more of a learning curve than I expected. Also, there is a lot going on in terms of the layout which can be a bit intimidating at first.
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This information was sourced from NowCerts
Who Uses NowCerts?
NowCerts services Independent Agents and Captive Agents with Commercial and Personal lines books of business. Our AMS provides insurance agencies...
"Epic is an easy tool to use whether you’re using the service side, admin/reporting side or using..."
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Tyler
Committee Member in US
This information was sourced from Applied Epic
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of Applied Epic
Pros:
I love the way activities require a follow up date if they are staying open. It eliminates the chance of something being forgotten or falling under our radar.
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Cons:
Integration with other software is faulty. New windows create clutter.
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This information was sourced from Applied Epic
Who Uses Applied Epic?
Applied Epic® is best for mid-market to enterprise agencies that need to manage the customer lifecycle across all lines of business and staff.
"WOW! We love epaypolicy.com. We have been accepting credit card payments at the insurance agency..."
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Diane
Owner in US
This information was sourced from ePayPolicy
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of ePayPolicy
Pros:
EPay is inexpensive to get into and has just about every add-on you might need to meet your clients' expectations. It's easy to use and easy to train new users on.
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Cons:
The few errors we have had occur have been on the client side with input error; however, the transaction declines are appreciated.
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"Implementing this in 2011 was a huge undertaking with our separate databases for information and..."
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Nicole
Contracting & Commissions Coordinator in US
This information was sourced from AgencyBloc AMS+
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of AgencyBloc AMS+
Pros:
Prior to this, we were tethered to a server database. I also like that it is integrated between the database and commissions, as our prior commissions and information databases were not the same.
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Cons:
I know there are some things we don't need or use that I wish you could turn on/off, but that is a VERY minor complaint.
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This information was sourced from AgencyBloc AMS+
Who Uses AgencyBloc AMS+?
Insurance agencies of all sizes who sell health, life, group benefits, and senior products.
"Working as a marketing manager in the big company, which has several offices all over the world, I..."
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Veronika
Global Marketing Manager in Ukraine
This information was sourced from Creatio CRM
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of Creatio CRM
Pros:
Additionally, out outside sales team love the mobile application.
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Cons:
You have to be aware of the changes that you make from the beginning or it would be difficult to go back.
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This information was sourced from Creatio CRM
Who Uses Creatio CRM?
Creatio #1 no-code CRM platform helps businesses of 250+ employees from any industry to automate customer-facing and internal processes at speed and...
"We like that this program is extremely flexible and customizable. You can even have them help you..."
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Rufina
Insurance Agent in US
This information was sourced from A1 Tracker
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of A1 Tracker
Pros:
This detailed level of reporting ability allowed the company to collect and analyze accident and injury data to help improve our safety and health management systems.
Read more
Cons:
When I run into an issue it is usually due to my lack of software knowledge, however, the A1 customer service teams also responds promptly and explains everything so I understand it.
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This information was sourced from A1 Tracker
Who Uses A1 Tracker?
Small, medium, and enterprise organizations seeking one or more solutions in these categories:
- Risks
- Contract Management
- Litigation
- Claims &...
"We didn't have to configure and support anything for error tracking and alerting, Sentry is really..."
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Maxim
Co-Founder in US
This information was sourced from Sentry
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of Sentry
Pros:
Sentry is simple to use and gives a good overview of bugs and errors in projects. It will immediately alert you, which is important in time critical projects.
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Cons:
Absolutely nothing, it helped a lot with user generated errors.
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This information was sourced from Sentry
Who Uses Sentry?
Loved by over 4 million developers and more than 100,000 organizations worldwide, Sentry provides code-level observability to many of the world’s...
"We have used many AMS like AMS360, EzApps, etc for different agencies, but HawkSoft is the BEST. It..."
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Pramod
Business Analyst in India
This information was sourced from HawkSoft CMS
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of HawkSoft CMS
Pros:
We like the functionality and the quality of the support team, plus how it easily integrates with external applications (Outlook, QuickBooks and DocuSign).
Read more
Cons:
It's all lumped under "other. Commission Reports for Life & Health are difficult to reconcile for various reasons.
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This information was sourced from HawkSoft CMS
Who Uses HawkSoft CMS?
HawkSoft is for Commercial and Personal Lines agencies who value a meaningful, long-term relationship with a privately-owned company that delivers...
"I use Commence for calendaring, contact management, task management and timekeeping. When it comes..."
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Robert
Owner in US
This information was sourced from Commence
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of Commence
Pros:
I have to say thank you to Commence Tech Support.
Read more
Cons:
Inability to store files (docs, PDFs, etc) directly within the database. Lack of formatting options (highlighting, bullets) in text fields.
Read more
This information was sourced from Commence
Who Uses Commence?
Ideal for businesses for 5 to 100 users that need more than the basics but the not the cost and complexity of higher end solutions costing much more....
"Is an excellent management system very easy to use an understand I neve would it let it go if the..."
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Monica
owner in US
This information was sourced from QQCatalyst
Insurance Rating
Activity Tracking
Policy Management
Self Service Portal
Contact Management
Audit Trail
Workflow Management
Quotes/Estimates
Document Management
This information was sourced from verified user reviews of QQCatalyst
Pros:
With a bit of time, the user interface and liberation to use off-the-shelf accounting such as Quick Books Pro saves time, money and solves the staffing learning cure.
Read more
Cons:
Everything is bad about this product ,not user friendly at all.
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This information was sourced from QQCatalyst
Who Uses QQCatalyst?
Cloud-based insurance agency management solution that helps businesses of all sizes manage sales pipeline, email marketing, prospects, employee...
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