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Utility Billing Software
Utility Billing software is used to manage customer information and billing functions for water, sewer, gas, electric, and waste management services.
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"Best decision I have made. The system is easy to use and they are continually updating features. ..."
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Janet
CFO in US
This information was sourced from Multiview ERP
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of Multiview ERP
Pros:
The benefits of Multiview ERP include the following. Direct Integration with Cerner our Electronic Medical Record (EMR) system.
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Cons:
One more issue I find with multiview is how old information (For example, past year's disposal) disappears from the report once you flip the year to a different year.
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This information was sourced from Multiview ERP
Who Uses Multiview ERP?
Best for scaling businesses, Multiview is suited for organizations exceeding $6 million in annual revenue, through to enterprise-size businesses...
Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands
, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Puerto Rico, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, US Virgin Islands, United States
and 27 others
"Our relationship with El Dorado has been a true friendship. Not just a vendor customer relationshi..."
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James
General Manager in US
This information was sourced from El Dorado Utility Billing
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of El Dorado Utility Billing
Pros:
I do the bookkeeping for three small mutual water companies and this software allows me to switch between companies rapidly. It is easy to use and meets all my needs for billing and record keeping.
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Cons:
Can't easily reprint copy of last billing. Randomly kicked out of program for no reason.
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This information was sourced from El Dorado Utility Billing
Who Uses El Dorado Utility Billing?
Our typical customer bills between 300 and 3,000 meters. We focus on small to mid size municipalities and rural utility providers offering the best...
"Exceptional. I've had nothing but great experiences with Zego and would recommend them to peers in..."
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Dean
Portfolio Manager in US
This information was sourced from Zego
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of Zego
Pros:
We recently started using zego and it's really great. It integrates with rent manager really well.
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Cons:
Having to deal with payments that get messed up.
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This information was sourced from Zego
Who Uses Zego?
Property Managers: Ease onsite operations
Property Owners: Grow the value of your assets
Property Developers: Offer amenities that boost rents
Homeow...
"Great. [sensitive content hidden] is wonderful and always available."
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Pam
Office Manager in US
This information was sourced from Rural Billing
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of Rural Billing
Pros:
I like the ease of use of this program. I got thrown into the program with no training or assistance, and it was very easy to at least get started.
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Cons:
I don't like that you cannot look up work orders for each specific account.
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This information was sourced from Submeter Billing
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of Submeter Billing
Pros:
Customer service is very helpful and accommodating.
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Cons:
Some times when our engineers enter meter readings in the app the readings get stuck in the app and are not received by the submeter billing team.
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This information was sourced from Submeter Billing
Who Uses Submeter Billing?
Property owners and managers looking for submerter billing solutions for all utility types (electric, water, etc.) for their building or portfolio.
"Have a great experience with SubscriptionFlow team, they were very helpful in setting up the system!"
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Vera
CEO in US
This information was sourced from SubscriptionFlow
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of SubscriptionFlow
Pros:
The api that linked HubSpot to SubscriptionFlow and then SubscriptionFlow to Quickbooks online (QBO) was very good.
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Cons:
So far did find and issues maybe in future might find any though chances appears feeble.
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This information was sourced from SubscriptionFlow
Who Uses SubscriptionFlow?
SMEs, Organizations, Non-profits, etc. with the recurring revenue model, including SaaS/Software, Memberships, E-learning/education, fitness/health,...
Argentina, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Brazil
, British Virgin Islands, Cambodia, Canada, Chile, Colombia, Costa Rica, Cuba, Denmark, Dominica, Dominican Republic, Egypt, El Salvador, Finland, France, Germany, Greece, Honduras, Hong Kong SAR China, India, Indonesia, Ireland, Italy, Kenya, Kuwait, Malaysia, Maldives, Mauritania, Mauritius, Mexico, Morocco, Namibia, Netherlands, New Zealand, Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Rwanda, Saudi Arabia, Seychelles, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Tanzania, Thailand, Tunisia, Türkiye, US Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uzbekistan, Venezuela, Zimbabwe
and 65 others
"The software is a powerful one has taken care of all necessary aspects of managing water bills and..."
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Anonymous reviewer
This information was sourced from QuikWater
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of QuikWater
Pros:
Fairly user friendly, GREAT Customer Support, willingness to try to make the Program more of what is needed by taking Customer suggestions and trying to implement them.
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Cons:
The program "locks up" occassionally but the solution is to exit and restart and no data is lost.
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"Our department has been using SOFTWater since 2004. We have had minimal issues from the start."
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Anonymous reviewer
This information was sourced from SOFTWater
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of SOFTWater
Pros:
Help Support button in program can answer most every question. Staff support is very useful if you don't find the answer with the help button.
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Cons:
The SoftLedger is a horrible software. As a matter of fact, we asked for a refund after using the product because it could not provide the simple accounting functions that QuickBooks can provide.
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This information was sourced from SOFTWater
Who Uses SOFTWater?
Our main focus is on Utility Companies: including but not limited to Water, Gas, Electric, Sewer and Sanitation.
Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands
, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Puerto Rico, St Pierre & Miquelon, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, US Virgin Islands, United States
and 27 others
This information was sourced from verified user reviews of ExpenseLogic
Pros:
That's all I can think of for now. I definitely recommend the software.
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Cons:
Integration was a little difficult but we got it working.
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This information was sourced from ExpenseLogic
Who Uses ExpenseLogic?
Scalable software that can benefit companies of any size. Robust software for managing telecom, wireless, IT or utility invoices for companies in any...
"We continue to drive customer-adoption which will further improve the ROI as customers enter their..."
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Ken
Director of Global Business Technology in US
This information was sourced from Expedite Commerce
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of Expedite Commerce
Pros:
Our end users find the CPQ features intuitive and easy to use. We have been pleased with the continuous improvements and expanded feature set of their CPQ products and services.
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Cons:
My only complaint and it has nothing to do with the software is finding the time to teach myself how to implement all that it can do.
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This information was sourced from Expedite Commerce
"We are satisfied with the platform because it gives us the tools to support our business cases and..."
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Goran
Assitant in Germany
This information was sourced from Tridens Monetization
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of Tridens Monetization
Pros:
I love to accomplish all my tasks inside Tridens Monetization from customer management. Product catalog, billing, invoicing, payments, collections, finance management, etc. I.
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Cons:
There are no specific cons to be noted at this point.
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This information was sourced from Tridens Monetization
Who Uses Tridens Monetization?
Communications, Media & Entertainment, Internet of Things (IoT & M2M), Energy & Utility, Finance, Healthcare, Retail, Software, Travel, Transportation...
This information was sourced from Geoviewer Mobile
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of Geoviewer Mobile
Pros:
I like that I can add and remove layers that are important to the data I'm searching.
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Cons:
For instance, if I want to see a sewer system in particular area I cannot see the information unless I pan way out. But then when panning way out the street names disappear.
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This information was sourced from Geoviewer Mobile
Who Uses Geoviewer Mobile?
Utility managers, Director Operations who want the best utility management software to improve processes and enhance the organization.
This information was sourced from SilverBlaze Customer Portal
Transaction History
Self Service Portal
Rate Management
Online Payments
Reporting & Statistics
Work Order Management
Customer Management
Non-Metered Billing
Payment Collection
Meter Data Management
Penalty/Cut-Off Processing
This information was sourced from verified user reviews of SilverBlaze Customer Portal
Pros:
Easy to use, when managing our customer base. We like the ease of the Customer Services reps helping customers online, whether it's sending them another email or changing the status of their login.
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Cons:
There really isn't much that I don't like about the software. We use export tables from our CIS system which means the data is not real time information.
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This information was sourced from SilverBlaze Customer Portal
Who Uses SilverBlaze Customer Portal?
SilverBlaze is a web portal solution built specifically for utility providers who strive to increase customer engagement, improve billing & payments,...
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