17 years helping Australian businesses choose better software
Customer Loyalty Software
Customer Loyalty software allows companies to strengthen relationships with their customers in a number of different ways. Loyalty management software can help create a loyal customer base via the use of gift cards, points and rewards programs, email updates, incentives, VIP programs and more.
Directories related to Customer Loyalty Rewards software are Customer Relationship Management software, Customer Service software, Marketing Automation software and Public Relations software. Find the best customer loyalty software for your organisation in Australia.
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Built For Brands That Value Long-Term Customer Retention
Example sectors:
Retail
Insurance
Financial Services
FinTech
Banking
Utilities
Telecoms
Sport...
"It is a powerful software, intuitive in many aspects, the surveys have a level of customization of..."
Read the full review
Andrea
Process Engineer in Chile
This information was sourced from XM for Customer Experience
Customer Surveys
Multi-Channel Marketing
Referral Tracking
Gift Card Management
eCommerce Management
Customer Activity Tracking
CRM
Membership Management
Loyalty Cards
Gamification
Campaign Management
Member Portal
This information was sourced from verified user reviews of XM for Customer Experience
Pros:
Easy to use, many options for collecting surveys, and cost efficient.
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Cons:
With so much functionality it can be easy to mess up logic in surveys. Also sharing across surveys is a pain and doesn't allow you to transfer ownership.
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This information was sourced from XM for Customer Experience
Who Uses XM for Customer Experience?
Businesses of all sizes and industries seeking to deliver unparalleled customer experiences at scale.
Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica
, France, Germany, India, Ireland, Italy, Japan, Mexico, Netherlands, Puerto Rico, Spain, Switzerland, United Arab Emirates, United Kingdom, United States, Venezuela
and 15 others
Languages
Chinese, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Korean
, Spanish, Traditional Chinese
and 2 others
"Lovely and reactive team. Very strong on the partner engagement side."
Read the full review
Johnny
Chief Product Officer in Portugal
This information was sourced from Talon.One
Customer Surveys
Multi-Channel Marketing
Referral Tracking
Gift Card Management
eCommerce Management
Customer Activity Tracking
CRM
Membership Management
Loyalty Cards
Gamification
Campaign Management
Member Portal
This information was sourced from verified user reviews of Talon.One
Pros:
One helps us to not give out discounts where not needed but to incentivize the behavior we where it is needed. In short: Our metrics have improved.
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Cons:
I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard.
Read more
This information was sourced from Talon.One
Who Uses Talon.One?
B2C high-growth companies & enterprises who are looking to scale their business with efficient, flexible and targeted promotions to increase revenue...
Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Croatia, Cyprus
, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hong Kong SAR China, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Ukraine, United Arab Emirates, United Kingdom, United States, Vietnam
and 50 others
Antigua & Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile
, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Italy, Jamaica, Jordan, Kuwait, Lebanon, Mexico, Monaco, Morocco, Netherlands, New Zealand, Norway, Panama, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Saudi Arabia, Singapore, South Africa, Spain, St. Martin, Switzerland, Tunisia, Turks & Caicos Islands, Türkiye, United Arab Emirates, United Kingdom, United States
and 47 others
Languages
Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese
"It finally centralizes incoming and outgoing communications within all different Zoho environments..."
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Nikita
Marketing Manager CRM in Germany
This information was sourced from Zoho CRM Plus
Customer Surveys
Multi-Channel Marketing
Referral Tracking
Gift Card Management
eCommerce Management
Customer Activity Tracking
CRM
Membership Management
Loyalty Cards
Gamification
Campaign Management
Member Portal
This information was sourced from verified user reviews of Zoho CRM Plus
Pros:
Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.
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Cons:
Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...).
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This information was sourced from Zoho CRM Plus
Who Uses Zoho CRM Plus?
Small and Medium businesses, Mid-sized businesses, and Enterprise level businesses.
"Yon-Ka Paris has been using Zinrelo for more than 5 years. I also tried other solutions such as..."
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Raphael
Head of Ecommerce in US
This information was sourced from Zinrelo
Customer Surveys
Multi-Channel Marketing
Referral Tracking
Gift Card Management
eCommerce Management
Customer Activity Tracking
CRM
Membership Management
Loyalty Cards
Gamification
Campaign Management
Member Portal
This information was sourced from verified user reviews of Zinrelo
Pros:
It's incredibly easy to use, and our customer service team has a genuine affinity for it. This streamlined usability has significantly enhanced our operational efficiency and customer interactions.
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Cons:
No real cons if you read the documentation you can figure out how to use it.
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This information was sourced from Zinrelo
Who Uses Zinrelo?
Enterprises with at least $50 million in annual revenues. Zinrelo helps more than 2,000 brands and businesses such as Jelly Belly, Simon Premium...
Armenia, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Brazil, Canada
, China, Colombia, Cyprus, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Greenland, Hong Kong SAR China, Hungary, India, Indonesia, Ireland, Italy, Japan, Kuwait, Luxembourg, Malaysia, Mexico, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States, Vietnam
and 49 others
"Very portable machine, very low rates, which do not affect the company's revenue, connects easily."
Read the full review
Sueli
Prorietaria in Brazil
This information was sourced from SumUp
Customer Surveys
Multi-Channel Marketing
Referral Tracking
Gift Card Management
eCommerce Management
Customer Activity Tracking
CRM
Membership Management
Loyalty Cards
Gamification
Campaign Management
Member Portal
This information was sourced from verified user reviews of SumUp
Pros:
I love traveling with my SumUp reader knowing I will always be able to very easily make in-person sales. The card reader is very easy to use and keeps the customer flow moving very quickly.
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Cons:
One thing I do dislike about this app is that I am not able to link a new business. When I sign into another device it does not transfer my coupons over to my new account.
Read more
This information was sourced from SumUp
Who Uses SumUp?
Retail, QSR, Cafes, Bakeries, Delis, Salons and Spas
Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands
, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States
and 7 others
"Trustpilots are part of my incetive at work so I tend to make sure that my name appear on the..."
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Avela
Customer Administrator in South Africa
This information was sourced from Trustpilot
Customer Surveys
Multi-Channel Marketing
Referral Tracking
Gift Card Management
eCommerce Management
Customer Activity Tracking
CRM
Membership Management
Loyalty Cards
Gamification
Campaign Management
Member Portal
This information was sourced from verified user reviews of Trustpilot
Pros:
Ease of use, customer support, online resources and, most importantly, completely customizable solutions that allow us to maximize all customer touchpoints.
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Cons:
Sometimes reviews are blocked or blurred out which makes me wonder what is actually missing.
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This information was sourced from Trustpilot
Who Uses Trustpilot?
Trustpilot serves all of the Internet economy.
- Ecommerce
- Retail
- Financial services
- Consumer services
- Consumer goods
- Insurance
-...
Australia, Austria, Belgium, Brazil, Canada, Denmark, France, Germany, Ireland, Italy
, Lithuania, Netherlands, New Zealand, Spain, Sweden, Switzerland, United Kingdom, United States
and 8 others
Languages
Danish, Dutch, English, French, German, Italian, Spanish, Swedish
Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany
, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Vietnam
and 23 others
Languages
Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian
, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese
and 11 others
"Tango, in my opinion, has been a superb platform for organizing staff incentives and recognition..."
Read the full review
Joseph
Senior Engineer in Kenya
This information was sourced from Tango
Customer Surveys
Multi-Channel Marketing
Referral Tracking
Gift Card Management
eCommerce Management
Customer Activity Tracking
CRM
Membership Management
Loyalty Cards
Gamification
Campaign Management
Member Portal
This information was sourced from verified user reviews of Tango
Pros:
Their API made it possible to seamlessly integrate a vast library of digital rewards directly into our Preferred Patron Customer Loyalty platform.
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Cons:
As many sites there is a limitation to how many giftcards they have.
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This information was sourced from Tango
Who Uses Tango?
We make it simple for anyone to send rewards and incentives on-demand, in bulk, or automatically via API integration. We support small programs to...
"One of the things that really sets Yotpo apart is their commitment to staying up-to-date with the..."
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Manjulika
Equity Trader in India
This information was sourced from Yotpo
Customer Surveys
Multi-Channel Marketing
Referral Tracking
Gift Card Management
eCommerce Management
Customer Activity Tracking
CRM
Membership Management
Loyalty Cards
Gamification
Campaign Management
Member Portal
This information was sourced from verified user reviews of Yotpo
Pros:
I really love that I can set up to send reminders to my customers to leave a review. Also to offer a discount if they leave a review AND share to social media.
Read more
Cons:
YOTPO can be a little bit intimidating to dive into, but with a bit of effort you will be off and running.
Read more
This information was sourced from Yotpo
Who Uses Yotpo?
Yotpo helps more than 30,000 brands like Princess Polly, Rothy’s, Moroccanoil, and Steve Madden build stronger customer relationships that drive...
Australia, Belgium, Brazil, Canada, Denmark, Finland, Germany, Ireland, Israel, Japan
, Mexico, Netherlands, New Zealand, Norway, Sweden, Switzerland, United Kingdom, United States
and 8 others
"Influitive helps us communicate with our customers in a meaningful way at scale and reward them for..."
Read the full review
Jessica
Customer Advocacy Program Manager in Canada
This information was sourced from Influitive
Customer Surveys
Multi-Channel Marketing
Referral Tracking
Gift Card Management
eCommerce Management
Customer Activity Tracking
CRM
Membership Management
Loyalty Cards
Gamification
Campaign Management
Member Portal
This information was sourced from verified user reviews of Influitive
Pros:
Overall great platform with challenges well integrated with the entire platform from local challenges contained to just the hub to social challenges for a wider impact.
Read more
Cons:
The reporting can be a bit hard to understand and has limitations.
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This information was sourced from Influitive
Who Uses Influitive?
Influitive's customers include some of the fastest-growing B2B companies, like IBM, Cisco, ADP, and Adobe. Read their testimonials and results on our...
"Overall good experience. looking forward to more training to become more familiar with all it has..."
Read the full review
Michael
Owner in US
This information was sourced from Referrizer
Customer Surveys
Multi-Channel Marketing
Referral Tracking
Gift Card Management
eCommerce Management
Customer Activity Tracking
CRM
Membership Management
Loyalty Cards
Gamification
Campaign Management
Member Portal
This information was sourced from verified user reviews of Referrizer
Pros:
Very easy to use and set up, frees up a lot of time that used to be wasted on marketing emails and retention. Love that it integrates with MindBody.
Read more
Cons:
Still learning all features , so once I study more I’ll know what is easy or hard.
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This information was sourced from Referrizer
Who Uses Referrizer?
Marketing automation tool for small and medium-sized businesses that helps with maximizing referrals, revenue growth, automated customer communication...
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