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IT Management Software
IT Management software provides the tools and process for controlling and monitoring computer networks, including: operating systems, applications, network devices, security measures, mainframes, access control systems, web services, and databases. Organizations use IT Management applications to manage activities across their systems, evaluating capacity, user activities, software inventory and installation, server availability, and virus or malware protection. IT Management software is related to Application Performance Management software, Business Continuity software, Database Management software, Server Management software, Network Monitoring software and Network Security software. Read more Read less
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464 results
PSA-RMM platform for Managed Service Providers.
Learn more about SuperOps.ai
SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs.
Packed with features like asset, policy, patch and client management, SuperOps.ai is on a mission to build the next-gen MSP platform
The platform helps MSPs manage their clients, projects and IT documents from a single place.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Migrate, resolve, control, and automate your Microsoft 365, all in one package!
Learn more about ShareGate
Whether it’s big migrations or everyday Teams and SharePoint operations, our trusted solutions have 75,000+ IT pros across 100 countries covered.
Everything you need to migrate and manage content, understand your inventory, clean up and govern your tenant, control permissions, and guide users to create the workspaces they need, the right way, right out of the box in one simple multi-tool.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
NinjaOne centralizes endpoint, patch, and service desk management into a unified IT management solution.
Learn more about NinjaOne
NinjaOne is the leading unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-users. Ninja reduces complexity, drives technician efficiency and gives IT teams full control over managed IT assets. The platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, backup, and more - all in one unified solution with a fast, modern, intuitive interface.
Learn more about NinjaOne
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Ensure your mission-critical business applications meet end-user expectations with 360-degree monitoring from Applications Manager.
Learn more about ManageEngine Applications Manager
ManageEngine Applications Manager provides deep-dive performance monitoring for 130+ technologies spanning physical, virtual, and cloud environments. Additionally, it tracks the end-user experience of web applications running on Java, .NET, Ruby on Rails, .NET core, Node.js and PHP platforms. More than 5000 businesses around the world use Applications Manager to quickly detect, isolate and resolve performance issues, effectively plan capacity and ensure optimal performance of their applications.
Learn more about ManageEngine Applications Manager
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Rippling App, Device, and Identity Management solutions give IT admins control and visibility into employee devices and system access.
Learn more about Rippling
Rippling gives IT admins control over employee app and device access as part of existing onboarding flows. With Rippling, admins can purchase and ship fully configured Macs and PCs to employees, and then remotely monitor and manage those devices. They can also create accounts for new hires across 450+ apps like Google Workspace, Microsoft 365, Slack, and Salesforce. When an employee offboards, Rippling collects & reconfigures their device for the next employee, all without IT lifting a finger.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
CPTRAX for Windows is your ultimate platform for Windows alerting and auditing. File Systems, Active Directory, GPOs and Logon+Logoff.
Learn more about CPTRAX for Windows
CPTRAX for Windows provides real-time alerting and auditing for Windows Server and Workstation file system activity, Active Directory changes, Group Policy changes and server authentications including failed logons.
Our native agents collect all detected activity independent of event logs, thus providing absolute clarity regarding all actions. Reports include user, workstation name, IP address and share used.
Roll-back Active Directory changes, discover where folders and files were moved.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
ConnectWise RMM is a new solution built upon the ConnectWise Platform that combines: out-of-the-box automation with robust automation.
Learn more about ConnectWise RMM
ConnectWise RMM is a new remote monitoring and management solution built from the ground up to reinvent how MSPs adopt, interact with, and manage their RMM solution. ConnectWise RMM is built upon the infinitely scalable ConnectWise Platform that combines the best of the both worlds: out-of-the-box automation coupled with the robust automation needed to deliver customized services to your customers.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
See how ConnectWise Manage can help you start reaping the benefits of improved cash flow, increased profitability and much more.
Learn more about ConnectWise PSA
Building and managing a successful technology business is exciting and rewarding but also daunting. With the right tools you can accomplish more and stress less. See how ConnectWise Manage can help you gain a 360 degree view of your business and start reaping the benefits of improved cash flow, increased profitability and much more. View your demo!
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Service providers solution that unifies backup, disaster recovery, EDR, DLP, anti-malware, antivirus, and endpoint protection
Learn more about Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud is a single solution that combines backup, anti-malware, antivirus, and endpoint protection for service providers. Control through the single management console significantly reduces complexity, while strengthening security offerings, improving SLAs, decreasing churn risks, and generating additional recurring revenue.
Learn more about Acronis Cyber Protect Cloud
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Web-based SSH Key and SSL/TLS Certificate Management Solution for Enterprises
Learn more about ManageEngine Key Manager Plus
ManageEngine Key Manager Plus is a web-based key management solution that helps you consolidate, control, manage, monitor, and audit the entire life cycle of SSH (Secure Shell) keys and SSL (Secure Sockets Layer) certificates. It provides visibility into the SSH and SSL/TLS environments and helps administrators take total control of the keys to preempt breaches and compliance issues.
Learn more about ManageEngine Key Manager Plus
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis & troubleshooting.
Learn more about ManageEngine OpManager
ManageEngine OpManager is an integrated network management platform that helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. It offers network performance monitoring, physical and virtual server monitoring, traffic analysis, configuration management, firewall log management and IP address management. It provides business view, email/sms based alerts, workflow automation, customized reports and combined snapshot view
Learn more about ManageEngine OpManager
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
IT Management has never been more important than in today's remote environment. Integrates seamlessly with Zendesk, Jira etc.
Learn more about EZOfficeInventory
Manage the complete IT asset lifecycle for your remote workforce with easy-to-use, cloud-based IT Management software. Reduce downtime, ensure software license compliance, and speed up troubleshooting by tracking all hardware including Windows/Mac devices as well as software. Maintain complete visibility into your IT landscape with full asset management, purchase orders, maintenance, usage optimization. Seamlessly integrated with Zendesk, Jira helpdesks, as well as SCCM, JAMF, many others.
Learn more about EZOfficeInventory
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Online ITIL service desk that helps you manage your IT infrastructure, minus the complications.
Learn more about Freshservice
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice a perfect fit for your organization's IT management needs.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
VISO is a device management platform (MDM/EMM) consolidating all devices, processes and stakeholders into one easy-to-use platform.
Learn more about VISO MDM
VISO is a revolutionary all-in-one cloud-based device management platform, enabling users to increase administrative and instructional effectiveness, reduce operational complexity, and save time and money, making device management smarter and more focused.
Trusted and integrated by leading global device manufacturers and vendors, VISO is implemented in millions of devices worldwide, helping to increase performance and stability while minimizing downtime.
Learn more about VISO MDM
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
ADManager Plus is a unified hybrid Active Directory, Microsoft 365, Exchange, and Google Workspace management and reporting solution
Learn more about ManageEngine ADManager Plus
ADManager Plus is a unified hybrid Active Directory, Microsoft 365, Exchange, and Google Workspace management and reporting solution that simplifies tasks such as provisioning users, cleaning up stale accounts, providing JIT access, and managing NTFS and share permissions.
Learn more about ManageEngine ADManager Plus
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
GitLab DevSecOps platform enables software innovation by empowering development, security, and operations teams to build better softwar
Learn more about GitLab
GitLab DevSecOps platform enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab, teams can create, deliver, and manage code quickly and continuously instead of managing disparate tools and scripts. GitLab helps teams across the complete DevSecOps lifecycle, from developing, securing, and deploying software.
Learn more about GitLab
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Cloud-based service desk software designed to provide you with everything you need for one low price.
Learn more about SeamlessDesk
SeamlessDesk is an easy-to-use Service Desk platform with an intuitive UX and beautiful UI. Purpose-built Help Desk and IT Asset Management capabilities, reporting, and automation. Incident, Problem, Change, Release, Project, and Knowledge Management tools provide your IT team with what they need to achieve your company's service objectives. Unlike other service desk solutions, you are not restricted to high-priced or tiered plans to access the features you want or need.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Maximize IT efficiency with a complete understanding of your hardware, software, network, and its interdependencies with Device42!
Learn more about Device42
Device42 helps you automate, accurately track, and manage your IT infrastructure. Discover, visualize, and understand your infrastructure and its interdependencies from a single dashboard, improve network security, and mitigate the impacts of planned and unplanned IT network changes. Capabilities include everything you need: a CMDB with comprehensive auto discovery, powerful reporting, a full audit trail, DCIM, ITAM, and an extensive RESTful API! Download a free 30-day trial today!
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
Learn more about ManageEngine Endpoint Central
Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime!
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
netTerrain DCIM is a visual IT solution for Data Center Infrastructure Management (DCIM), cable mgmt, and power mgmt.
Learn more about netTerrain DCIM
netTerrain DCIM, from Graphical Networks, is a Data Center Infrastructure Management (DCIM) solution, which automates and simplifies the visualization, management, and documentation of Data Centers. From its discovery engine, connectors to 3rd party applications, power monitoring, managing assets and cables, and fiber plant, netTerrain DCIM is used by Government agencies and enterprise businesses who are ready to step up from spreadsheets and Visio diagrams.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Automates alert flows, accelerates responses to critical incidents and reduces unexpected downtime by 60%.
Learn more about DERDACK Enterprise Alert
DERDACK Enterprise Alert is an alert notification & mobile response software for operations teams in manufacturing, utilities, IT services, transport & logistics. It automates alert flows, accelerates responses to critical incidents, minimizes false alerts and reduces unexpected downtime by 60%.DERDACK Enterprise Alert is an on-premise/hybrid cloud solution for larger enterprises and organization
Learn more about DERDACK Enterprise Alert
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Pulseway IT management software allows you to monitor & control your IT environment from anywhere, at anytime using any device.
Learn more about Pulseway
Pulseway IT management software allows you to monitor & control your IT environment from anywhere, at anytime using smartphone, desktop or tablets. The software is highly scalable working for any size IT department letting them grow when they are ready. Pulseway’s intuitive IT management platform powers nimble, responsive and proactive IT support teams that maintain system availability and increase end-user satisfaction.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
AssetSonar helps you organize, track, and report on your technology landscape from procurement to retirement - all from a single space.
Learn more about AssetSonar
Consolidate hardware and software data, optimize IT spend, and become audit-ready with a comprehensive IT asset management solution. AssetSonar’s integration with Zendesk and Jira integrations help ensure seamless IT service management delivery, and integrated network discovery applications provide full control of your IT infrastructure. Maximize the value of your software investments by ensuring license compliance, entitlement management, and software reconciliation.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
ConnectWise Automate is the only RMM platform built by system engineers with experience in the IT services industry.
Learn more about ConnectWise Automate
ConnectWise Automate, formerly LabTech is the only RMM platform designed to work the way you work, because it was built by a managed service provider (MSP) specifically for MSPs. Designed with cutting-edge agent technology, Automate delivers unprecedented centralized visibility into your clients IT systems. Its powerful built-in monitors alert you when IT issues are found, so you can resolve problems proactively, before they result in downtime for your clients. Start your guided tour today!
Learn more about ConnectWise Automate
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
ADAudit Plus is Active Directory, Azure AD, Windows Server, file server (including NAS devices), and workstation auditing software.
Learn more about ManageEngine ADAudit Plus
ManageEngine ADAudit Plus is an IT security and compliance solution. With over 200 reports and real-time alerts, it provides complete visibility into all the activities across your Active Directory (AD), Azure AD, file servers (Windows, NetApp, EMC, Synology, Hitachi, and Huawei), Windows servers, and workstations. ADAudit Plus helps you track user logon and logoff activity; analyze account lockouts; audit ADFS, ADLDS, and printers; monitor privileged user activities; and do much more.
Learn more about ManageEngine ADAudit Plus
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
InvGate Service Desk is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
Learn more about InvGate Service Desk
InvGate Service Desk is an ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
monday.com is a flexible platform that provides IT managers the visibility they need to keep teams running as efficiently as possible.
monday.com is a flexible platform that allows IT managers to easily collaborate with external and internal stakeholders while overseeing large projects and processes. Choose one of the 200+ infinitely customizable templates. Then tailor it to your workflows within less than a few hours using drag-and-drop columns, widgets, and apps. From IT requests to inventory management, monday.com gives you the instant visibility you need to better support your team where they need you.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs.
Zapier connects the web apps SMBs use every day so you can save time, reduce tedious tasks, and focus on what matters most. Working with a larger team? Zapier for Companies offers collaboration and security features that let you bring the power of automation to your entire organization. In just a few minutes, you can set up automated workflows that connect over 6,000 of the most popular apps—no code required.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations.
Wrike is an IT work management software trusted by 20,000+ companies and over two million users. Streamline your IT management using custom request forms, Kanban boards, Gantt charts, time-tracking, automated workflows and approvals, budget management, and advanced reporting, all in one place. Integrate Wrike with 400+ applications such as GitHub for seamless development and tracking. Customize your workflows so you can see progress at every step. Transform your IT management with Wrike.
Learn more about Wrike
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Cloud-based suite of cybersecurity solutions that help businesses identify, analyze and remediate threats on a unified platform.
Malwarebytes for Business is a cybersecurity platform that protects laptops, servers, and mobile devices against threats. The endpoint security portfolio combines layers of protection and threat intelligence to secure organizations from threats, including ransomware, malware, viruses, and other attacks.
Learn more about Malwarebytes for Business
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Protect your business endpoints from ransomware, malware, hackers, and more with AVG Antivirus Business Edition.
AVG Antivirus Business Edition protect your business from viruses, ransomware, and other online threats in real-time. Our top-rated antivirus protects your business from: hacker attacks, web and email threats and, the newest malware. You can choose between unmanaged and managed solutions.
AVG Cloud Management Console allows you to quickly deploy antivirus to multiple endpoints, manage policies, monitor threats, schedule updates, and protect devices.
Learn more about AVG Antivirus Business Edition
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
The #1 online collaborative whiteboard platform where teams get work done.
Miro is #1 collaborative whiteboard platform for teams of any size, trusted by over 30 million users worldwide. Easily collaborate, ideate and centralize communication for all your cross-functional team work.
Try our deep integrations with Microsoft Ecosystem, Atlassian Ecosystem, Slack, Box, DropBox, Sketch, and more to make your team collaboration more productive.
Explore 250+ templates and interactive frameworks to start collaborate quickly with your team
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access.
Splashtop's suite of solutions revolutionizes IT management. Splashtop SOS allows quick on-demand remote assistance, handling unexpected issues promptly. Splashtop Remote Support offers unattended access to all devices, easing regular IT tasks. Splashtop Enterprise optimizes large-scale operations with advanced features, managing and monitoring remote workstations efficiently. These tools cater to IT's evolving needs, delivering secure, high-performance remote access and support.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license.
Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together.
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos.
Learn more about JIRA Service Management
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
With SolarWinds Service Desk, you can deliver exceptional service experiences and drive better business outcomes.
SolarWinds Service Desk, previously Samanage Service Platform, unites employees around the globe by enabling companies to manage and automate a diverse range of IT management processes and tasks. Powered by smart technology like AI and automations and built with ITIL best practices in mind, our service desk helps you achieve faster ticket resolutions, improve SLAs, and gain better visibility and control of your IT infrastructure.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
A complete Mobile Device Management solution for IT pros to simplify the deployment, inventory, and security of Apple devices.
Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
SysAid uses AI to manage services across organizations, liberating employees and enabling organizations to fulfill their objectives.
SysAid’s mission is to liberate organizations by putting AI to work for them and their people - enabling productivity to thrive.
We lead organizations on a transformative journey toward AI-driven organizational processes and services. Orchestrating service management across the organization our generative AI manages employee requests, assist with queries, and accelerates the resolution of issues.
Now employees can do what they’re meant to do, and organizations are free to fulfill their purpose.
Learn more about SysAid
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Atera is the ultimate IT management solution for MSPs and IT pros. Everything you need in one place. Try for Free now!
Atera’s all-in-one platform provides IT professionals with the IT management capabilities they need to stay on top of their infrastructure and environments. Manage system and network safety with our Remote Monitoring & Management, customizable Reporting and Analytics, and integrated security solutions. Automatically onboard, patch, and update with our IT Automation, and fly through tickets with our Helpdesk and AI-powered Ticketing. Pay-per-technician to scale operations across unlimited devices
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with.
Remote Desktop Manager lets you centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with. Drive security, speed, and productivity through your organization while reducing risks for your IT department. Join over 750,000 users in more than 140 countries who enjoy Remote Desktop Manager.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
PDQ Deploy is the best way to automate your IT management. Update software, deploy scripts, and make configuration changes.
Automate your IT management with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Simplified endpoint management for desktops, servers, and mobile laptops.
GoTo Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, GoTo Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
Learn more about LogMeIn Central
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Patch Manager Plus is an automated patch management software to patch Windows, Mac, Linux updates and 850+ third-party applications.
Patch Manager Plus is an automated patch management software that provides enterprises with a single interface for all patch management tasks. Works across platforms, helping you patch Windows, Mac, Linux & 850+ third-party applications.
You can automate the scan for missing patches, test & approve for hassle-free patching, customize deployment policies to meet business needs, decline patches & generate vulnerability reports.
Patch Manager Plus is available both on the cloud and on-premises.
Learn more about ManageEngine Patch Manager Plus
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Endpoint data loss protection and security platform that enables small businesses to manage recovery of deleted files and more.
Endpoint data loss protection and security platform that enables small businesses and organizations to recover lost data caused through human error, ransomware or any other online disaster, where the recovered files can be tracked through status reports.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Datadog is a service that helps increase uptime and maximize the performance of services through centralized monitoring and alerting.
Datadog is a SaaS-based monitoring, security, and analytics platform for cloud-scale infrastructure, applications, logs, and more. The platform assists organizations in improving agility, increasing efficiency and providing end-to-end visibility across dynamic or high-scale infrastructures. By collecting metrics and events from 400+ out of the box services and technologies, Datadog enables Dev, Sec, and Ops teams to ensure application uptime and accelerate go-to-market efforts.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
IT Glue is an award-winning documentation platform, helping IT providers dramatically reduce wasted time looking for information.
IT Glue is an IT documentation software for MSPs, co-managed IT teams, as well as IT departments. Get relationship mapping, secure password management, and an automated and structured documentation framework to organize all your information. Have confidence in the security of your information with features like granular access permissions, version history, and more. Track any asset with ease for peace of mind, including expiries and vendor information.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Transform your IT value chain, from planning to operations.
With ServiceNow ITSM, you can consolidate your IT tools into a single data model to transform the service experience, automate workflows, gain real-time visibility, and improve IT productivity which enables you to switch your operational IT costs to strategic investments. ITSM accelerates your digital transformation and elevates user experiences with machine learning and AI powered chatbots. ITSM improves your IT productivity by 20+% with structured machine learning that automates routine tasks.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Search, analyze, and visualize data from your entire data ecosystem. Monitor, alert, and report on your operations to drive resilience.
Are you ready to take control of your data? Splunk is a customizable data analytics platform that empowers you to investigate, monitor, analyze and act in real-time. With Splunk, you can predict and prevent IT problems, streamline your entire security stack, minimize unplanned downtime, and explore and visualize business processes for increased transparency. Make your organization more resilient with the all-in-one unified security and observability platform.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.
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Features
- Capacity Management
- Issue Auditing
- Inventory Management
- Compliance Management
- Access Controls/Permissions
- License Management
- Remote Access/Control
- Maintenance Scheduling
- Ticket Management
- Server Monitoring
- Incident Management
