---
description: Discover and compare IT Management Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Management Software for Windows - Price comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Management Software for Windows](https://www.capterra.com.au/directory/10001/it-management/software)

# IT Management Software

Canonical: https://www.capterra.com.au/directory/10001/it-management/software

Page: 1 / 10\
Next: [Next page](https://www.capterra.com.au/directory/10001/it-management/deployment-options/windows/software?page=2)

> IT Management software provides the tools and process for controlling and monitoring computer networks, including: operating systems, applications, network devices, security measures, mainframes, access control systems, web services, and databases.

-----

## Products

1. [Reftab](https://www.capterra.com.au/software/136727/reftab) — 4.7/5 (138 reviews) — Create a free account - track laptops, mobile devices and more with Reftab. Tons of integrations to manage onboarding and off boarding.
2. [N-sight RMM](https://www.capterra.com.au/software/163344/n-sight) — 4.3/5 (198 reviews) — RMM software helping IT providers manage endpoints, users, and devices and offers remote access, ticketing, and billing features.
3. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4781 reviews) — Manage identity, access, devices, and inventory securely in one system. Automate onboarding, policy creation and compliance visibility.
4. [Total Network Inventory](https://www.capterra.com.au/software/133961/total-network-inventory) — 4.7/5 (11 reviews) — Get a clear, automated breakdown of every hardware and software asset you own.
5. [BusinessLOG](https://www.capterra.com.au/software/184757/businesslog) — 5.0/5 (8 reviews) — AI-powered log management, SIEM, compliance, DLP, asset management, and IoT security in one on-premises platform.
6. [ManageEngine ADManager Plus](https://www.capterra.com.au/software/143496/admanager-plus) — 4.5/5 (84 reviews) — Centralized IT management solution to automate user provisioning, delegate tasks, and manage AD, M365, and Google Workspace efficiently
7. [ManageEngine OpManager](https://www.capterra.com.au/software/168854/manageengine-opmanager) — 4.5/5 (278 reviews) — ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis \&amp; troubleshooting.
8. [ManageEngine AD360](https://www.capterra.com.au/software/1036382/manageengine-ad360) — 4.6/5 (34 reviews) — Centralize AD and cloud management, automate user provisioning, password reset, cleanup, delegation, and reporting from one platform.
9. [ManageEngine Endpoint Central](https://www.capterra.com.au/software/170018/manageengine-desktop-central) — 4.6/5 (1657 reviews) — On-prem \&amp; cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
10. [InvGate Service Management](https://www.capterra.com.au/software/133392/service-desk) — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
11. [NinjaOne](https://www.capterra.com.au/software/165889/ninjaone) — 4.7/5 (289 reviews) — NinjaOne centralizes endpoint, patch, and service desk management into a unified IT management solution.
12. [Splashtop](https://www.capterra.com.au/software/162972/splashtop-business-access) — 4.7/5 (734 reviews) — Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access.
13. [ManageEngine OpManager Plus](https://www.capterra.com.au/software/1048394/manageengine-opmanager-plus) — 4.6/5 (36 reviews) — Don't just monitor your network and application stack; fully observe them with OpManager Plus, the unified observability solution.
14. [TeamViewer ONE](https://www.capterra.com.au/software/122252/teamviewer) — 4.6/5 (11626 reviews) — Proactive IT management that prevents problems before they start—TeamViewer makes work flow better across your digital workplace.
15. [monday.com](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (6037 reviews) — monday.com is a flexible platform that provides IT managers the visibility they need to keep teams running as efficiently as possible.
16. [Wrike](https://www.capterra.com.au/software/76113/wrike) — 4.4/5 (2994 reviews) — Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations.
17. [Malwarebytes for Business](https://www.capterra.com.au/software/1029929/malwarebytes-for-business) — 4.7/5 (2515 reviews) — Cloud-based suite of cybersecurity solutions that help businesses identify, analyze and remediate threats on a unified platform.
18. [AVG Antivirus Business Edition](https://www.capterra.com.au/software/176245/avg-antivirus-business-edition) — 4.3/5 (2145 reviews) — Protect your business endpoints from ransomware, malware, hackers, and more with AVG Antivirus Business Edition.
19. [ISL Light](https://www.capterra.com.au/software/146892/isl-light) — 4.7/5 (779 reviews) — Remote desktop \&amp; support for IT teams. Secure unattended access to Windows, Mac, Linux, mobile. No VPN. Cloud, on-prem, private cloud.
20. [JIRA Service Management](https://www.capterra.com.au/software/138769/jira-service-management) — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \&amp; collaboration.
21. [Spiceworks Cloud Help Desk](https://www.capterra.com.au/software/102709/spiceworks-it-help-desk) — 4.4/5 (584 reviews) — Download IT help desk software for IT pros \&amp; sysadmins around the world in all businesses. Support \&amp; mobile apps are also free.
22. [SolarWinds Service Desk](https://www.capterra.com.au/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — Unify IT operations on one AI-powered platform. Manage assets, requests, and workflows easily to cut resolution time by up to 52%.
23. [Jamf Pro](https://www.capterra.com.au/software/164492/jamf-pro) — 4.7/5 (545 reviews) — A complete Mobile Device Management solution for IT pros to simplify the deployment, inventory, and security of Apple devices.
24. [SysAid](https://www.capterra.com.au/software/107225/sysaid) — 4.5/5 (519 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
25. [Atera](https://www.capterra.com.au/software/144309/atera) — 4.5/5 (448 reviews) — From RMM to Ticketing and everything in between: the ultimate full-stack IT management platform with AI agents to cut your workload.

-----

Page: 1 / 10\
Next: [Next page](https://www.capterra.com.au/directory/10001/it-management/deployment-options/windows/software?page=2)

## Related Categories

- [IT Asset Management Software](https://www.capterra.com.au/directory/30077/it-asset-management/software)
- [Network Monitoring Tools](https://www.capterra.com.au/directory/30019/network-monitoring/software)
- [MSP Software](https://www.capterra.com.au/directory/30921/msp/software)
- [IT Service Software](https://www.capterra.com.au/directory/30672/it-service/software)
- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/10001/it-management/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Capterra Australia","url":"https://www.capterra.com.au/","@type":"WebSite","@id":"https://www.capterra.com.au/#website","publisher":{"@id":"https://www.capterra.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"IT Management Software","description":"Discover and compare IT Management Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.com.au/directory/10001/it-management/deployment-options/windows/software","about":{"@id":"https://www.capterra.com.au/directory/10001/it-management/deployment-options/windows/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.com.au/directory/10001/it-management/deployment-options/windows/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/directory/10001/it-management/deployment-options/windows/software#webpage","mainEntity":{"@id":"https://www.capterra.com.au/directory/10001/it-management/deployment-options/windows/software#itemlist"},"publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.capterra.com.au/#website"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Management Software for Windows","position":2,"item":"https://www.capterra.com.au/directory/10001/it-management/software","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/10001/it-management/deployment-options/windows/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"IT Management Software for Windows - Price comparison &amp; Reviews - Capterra Australia 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Reftab","position":1,"description":"Specialized for IT departments, Reftab was voted by Capterra as the best value and easiest to use platform and voted by Forbes as the #1 customizable and easy-to-use platform of 2023, 2024 & 2025!\n\nWith a focus on simplicity and automation, anyone, no matter their requirements or technical ability can utilize Reftab to provide a robust asset management platform for their organization tracking both hardware and software under one powerful platform.\n\nWe offer integrations with device management systems, also identity systems such as Entra and Okta for software asset management, ticketing systems and even no-code / low-code platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a91215f4-c58e-4220-a378-6c6c902ffad2.jpeg","url":"https://www.capterra.com.au/software/136727/reftab","@type":"ListItem"},{"name":"N-sight RMM","position":2,"description":"N-sight RMM is a remote monitoring and management platform designed for IT service providers, MSPs, and in-house IT professionals. that assists with managing, maintaining, and protecting IT assets. From a web-based dashboard, users get access and support tools, remote monitoring and management with patch management, drag & drop automation, and ticketing and billing features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c1e40c38-00f9-4362-8afd-d3aebfb64676.webp","url":"https://www.capterra.com.au/software/163344/n-sight","@type":"ListItem"},{"name":"Rippling","position":3,"description":"Rippling gives businesses one place to run HR, IT, & Finance. It brings together all workforce systems that are normally scattered across a company like payroll, expenses, and IT. For the first time ever, you can manage and automate every part of the employee lifecycle in one system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, & even third-party apps within 90 seconds.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ec57690-a46d-4978-83cf-a6f85c097649.png","url":"https://www.capterra.com.au/software/172127/rippling","@type":"ListItem"},{"name":"Total Network Inventory","position":4,"description":"Stop tracking your inventory in manual spreadsheets. Total Network Inventory automatically scans your network and builds a detailed database of every PC, server, and laptop. \n\nYou can deep-dive into hardware specs like CPU models and RAM slot usage or see exactly which OS versions are running across your entire company. It’s the easiest way to plan your next hardware refresh or see exactly what’s under your hood.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/035f4ba8-64e5-4c65-a469-88e49baab5de.png","url":"https://www.capterra.com.au/software/133961/total-network-inventory","@type":"ListItem"},{"name":"BusinessLOG","position":5,"description":"Business LOG AI is an on-premises log management and cybersecurity platform built for organizations that need visibility, compliance, and control across their IT environments. It centralizes logs from servers, endpoints, firewalls, applications, and network devices, making it easy to collect, store, search, analyze, and report on security and operational events from a single platform.\n\nBeyond log management, Business LOG AI combines AI-powered analytics with SIEM, SOC, Asset Management, Data Loss Prevention, IT Compliance, and Industrial IoT Security capabilities. Teams can detect anomalies, investigate incidents faster, monitor assets, support audits, and generate the evidence needed for frameworks such as NIS2, GDPR, ISO 27001, DORA, TISAX, SOC 2, and NIST-based controls.\n\nDesigned for small, mid-sized, and large companies, Business LOG AI helps reduce complexity, improve traceability, and strengthen cyber resilience without giving up on-premises control of sensitive data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25fc86ae-5807-4d9b-b7dd-f2ab3b29405b.png","url":"https://www.capterra.com.au/software/184757/businesslog","@type":"ListItem"},{"name":"ManageEngine ADManager Plus","position":6,"description":"ManageEngine ADManager Plus is a comprehensive IT management solution that streamlines and automates routine tasks across Active Directory, Microsoft 365, Exchange, and Google Workspace. It helps IT teams simplify user provisioning, deprovisioning, group and mailbox management, and access rights administration—all from a unified console. With customizable templates, automation policies, and multi-level approval workflows, ADManager Plus reduces manual effort and ensures consistency in IT operations. Role-based delegation allows secure task assignment to help desk technicians without compromising control. This solution delivers powerful reporting, helping IT administrators gain real-time visibility into user activity, permissions, and changes across the environment. With built-in integrations for ITSM, HCM, and SIEM platforms, and mobile apps for on-the-go management, ADManager Plus empowers IT teams to manage identities and resources effectively while ensuring compliance and security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28958cda-088c-4757-b48b-8054d0ef96d9.png","url":"https://www.capterra.com.au/software/143496/admanager-plus","@type":"ListItem"},{"name":"ManageEngine OpManager","position":7,"description":"ManageEngine OpManager is a comprehensive network monitoring solution that helps you keep track of the health and performance of your network devices, servers, and applications. It helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. OpManager provides real-time monitoring, alerting, and reporting capabilities, allowing you to proactively identify and resolve potential issues before they impact your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b423d1be-4a4f-4549-a2f8-b3d3f4d53b3c.png","url":"https://www.capterra.com.au/software/168854/manageengine-opmanager","@type":"ListItem"},{"name":"ManageEngine AD360","position":8,"description":"With AD360, IT administrators can manage on-premises AD, Entra ID, Google Workspace, Microsoft 365, and other cloud directories unified. With automation policies and provisioning templates, it creates, assigns, updates, and deactivates user accounts without manual scripting.\n\nPasswords can be changed via a self-service portal or from the Windows logon screen, reducing help desk workload. Stale accounts and unused objects can be identified and removed with cleanup policies.\n\nBy delegating helpdesk duties to non-admins, AD360 ensures operational efficiency and prevents overprivileges. Over 200 built-in reports provide actionable insights for compliance audits and capacity planning.\n\nThrough event-driven and scheduled automation, AD360 ensures routine IT workflows are executed consistently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6be9101b-2d31-46ec-97f0-29fcb80874e7.jpeg","url":"https://www.capterra.com.au/software/1036382/manageengine-ad360","@type":"ListItem"},{"name":"ManageEngine Endpoint Central","position":9,"description":"Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c6184cd6-5264-4608-a681-054651cd40bd.png","url":"https://www.capterra.com.au/software/170018/manageengine-desktop-central","@type":"ListItem"},{"name":"InvGate Service Management","position":10,"description":"InvGate Service Desk is an ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.capterra.com.au/software/133392/service-desk","@type":"ListItem"},{"name":"NinjaOne","position":11,"description":"NinjaOne is the leading unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-users. Ninja reduces complexity, drives technician efficiency and gives IT teams full control over managed IT assets. The platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, backup, and more - all in one unified solution with a fast, modern, intuitive interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.capterra.com.au/software/165889/ninjaone","@type":"ListItem"},{"name":"Splashtop","position":12,"description":"Splashtop's suite of solutions revolutionizes IT management. Splashtop SOS allows quick on-demand remote assistance, handling unexpected issues promptly. Splashtop Remote Support offers unattended access to all devices, easing regular IT tasks. Splashtop Enterprise optimizes large-scale operations with advanced features, managing and monitoring remote workstations efficiently. These tools cater to IT's evolving needs, delivering secure, high-performance remote access and support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/675f9225-44a1-4463-a09c-10f49274cc4c.png","url":"https://www.capterra.com.au/software/162972/splashtop-business-access","@type":"ListItem"},{"name":"ManageEngine OpManager Plus","position":13,"description":"ManageEngine OpManager Plus is an IT operations management and observability software that provides full-stack visibility into your network, applications, and IT infrastructure. It helps you streamline complex IT management processes with the help of advanced AI and ML-based algorithms such as component monitoring, network configuration and provisioning, switch port management, bandwidth management, and application performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43726dc1-d3eb-4172-bc0a-b8f76a63f72e.png","url":"https://www.capterra.com.au/software/1048394/manageengine-opmanager-plus","@type":"ListItem"},{"name":"TeamViewer ONE","position":14,"description":"TeamViewer goes beyond traditional IT management by delivering a smarter, more proactive digital workplace experience — with a strong focus on employee productivity and satisfaction. IT teams can monitor, analyze, and optimize endpoint performance across the organization to prevent issues before they disrupt work. With deep visibility into device health, software usage, and user experience metrics, teams gain the insights they need to continuously improve both system performance and employee experience. \n.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.capterra.com.au/software/122252/teamviewer","@type":"ListItem"},{"name":"monday.com","position":15,"description":"monday.com is a flexible platform that allows IT managers to easily collaborate with external and internal stakeholders while overseeing large projects and processes. Choose one of the 200+ infinitely customizable templates. Then tailor it to your workflows within less than a few hours using drag-and-drop columns, widgets, and apps. From IT requests to inventory management, monday.com gives you the instant visibility you need to better support your team where they need you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.capterra.com.au/software/147657/monday-com","@type":"ListItem"},{"name":"Wrike","position":16,"description":"Wrike is an IT work management software trusted by 20,000+ companies and over two million users. Streamline your IT management using custom request forms, Kanban boards, Gantt charts, time-tracking, automated workflows and approvals, budget management, and advanced reporting, all in one place. Integrate Wrike with 400+ applications such as GitHub for seamless development and tracking. Customize your workflows so you can see progress at every step. Transform your IT management with Wrike.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b4158bfc-a55c-4d3a-baf8-b0316f604753.png","url":"https://www.capterra.com.au/software/76113/wrike","@type":"ListItem"},{"name":"Malwarebytes for Business","position":17,"description":"Malwarebytes for Business is a cybersecurity platform that protects laptops, servers, and mobile devices against threats. The endpoint security portfolio combines layers of protection and threat intelligence to secure organizations from threats, including ransomware, malware, viruses, and other attacks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94bacb01-a894-4d16-ab69-b244f690eb63.png","url":"https://www.capterra.com.au/software/1029929/malwarebytes-for-business","@type":"ListItem"},{"name":"AVG Antivirus Business Edition","position":18,"description":"AVG Antivirus Business Edition protect your business from viruses, ransomware, and other online threats in real-time. Our top-rated antivirus protects your business from: hacker attacks, web and email threats and, the newest malware. You can choose between unmanaged and managed solutions.\nAVG Cloud Management Console allows you to quickly deploy antivirus to multiple endpoints, manage policies, monitor threats, schedule updates, and protect devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ed46f03-afe4-479b-9e23-7d66eb562445.png","url":"https://www.capterra.com.au/software/176245/avg-antivirus-business-edition","@type":"ListItem"},{"name":"ISL Light","position":19,"description":"ISL Online is a remote desktop and support software for IT teams, MSPs, and enterprises. It enables secure attended and unattended remote access to Windows, Mac, Linux, and mobile devices without needing VPN access or firewall changes. IT teams use ISL Online for help desk support, remote troubleshooting, and managing distributed devices. Security includes AES 256-bit end-to-end encryption, ISO/IEC 27001 certification, 2FA, SSO, audit logs, and session recording. Unlike many remote access tools, ISL Online offers flexible deployment options: cloud (SaaS), self-hosted (on-premise), and Managed Private Cloud (MCP) for organizations requiring full data control. ISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Microsoft Intune, and more. A full API is available for custom workflows. ISL Online offers tiered plans. Select plans include unlimited users and managed devices. Free trial available, no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41a250f0-063a-4fd1-827a-1a62c8d3db46.png","url":"https://www.capterra.com.au/software/146892/isl-light","@type":"ListItem"},{"name":"JIRA Service Management","position":20,"description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.com.au/software/138769/jira-service-management","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":21,"description":"The Spiceworks IT Cloud Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. \n\nStart tackling tickets in minutes with a simple-to-use help desk software.  Plus, it's more than just ticket tracking: understand (and change) team behavior and articulate your value to the business. \n\nLearn more about the two plan types:\n1. Core (free) \n2. Premium (paid), monthly or annual","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.capterra.com.au/software/102709/spiceworks-it-help-desk","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":22,"description":"SolarWinds Service Desk unites your IT operations on a single, AI-powered platform. Manage assets, service requests, and backend IT processes in one place without the complexity of legacy tools. SolarWinds AI is embedded to streamline workflows—not just for show—helping you cut resolution times by up to 52%. From compliance to inventory, manage your entire IT landscape with enterprise-grade security and ease, ensuring your team can focus on strategic growth rather than repetitive tasks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.com.au/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"Jamf Pro","position":23,"description":"Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ecc6f4b-7c01-4f09-9817-d60c5d3f1347.png","url":"https://www.capterra.com.au/software/164492/jamf-pro","@type":"ListItem"},{"name":"SysAid","position":24,"description":"SysAid provides a robust IT Management platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps IT teams stuck in reactive mode across all operational layers. Our AI Agents take the first action on a wide range of IT tasks, freeing teams to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. Experience more impactful IT management that’s run by AI, and you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.com.au/software/107225/sysaid","@type":"ListItem"},{"name":"Atera","position":25,"description":"Atera’s IT Management platform empowers IT teams to monitor, manage, and optimize their entire IT environment from a single, unified interface. Proactively track performance, automate maintenance, and resolve issues before they impact users, all with real-time visibility across devices, networks, and endpoints. Built-in automation, AI insights, and streamlined workflows reduce manual work, improve response times, and increase team efficiency. End users benefit from faster support and self-service options, while IT leaders gain actionable data for smarter decision-making. Furthermore, Atera's autonomous AI agent, Robin, takes over routine tasks, autonomously detects and resolves common issues, and keep systems running smoothly 24/7.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.capterra.com.au/software/144309/atera","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/10001/it-management/deployment-options/windows/software#itemlist","numberOfItems":25}
</script>
