---
description: Compare Calibre vs LiveAgent to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Calibre vs LiveAgent Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Calibre \<span\>vs\</span\> LiveAgent](https://www.capterra.com.au/compare/92449/102188/calibre/vs/liveagent)

# Compare Calibre vs LiveAgent

Canonical: https://www.capterra.com.au/compare/92449/102188/calibre/vs/liveagent

> Detailed comparison between Calibre and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Calibre | LiveAgent |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 34 | 1753 |
| **Starting Price** | USD 15,000.00 | USD 15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Calibre

Designed for businesses in telecommunications, education, insurance \&amp; other industries, it helps record interactions between agents \&amp; customers, provide playbacks, monitor agent performance \&amp; more.

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

## Key features

### Calibre

- API
- Archiving & Retention
- Call Center Management
- Call Tagging
- File Transfer
- On-Demand Recording
- Recording

### LiveAgent

- API
- Archiving & Retention
- Blended Call Center
- Call Center Management
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Email Monitoring
- File Transfer
- Lead Management
- Monitoring
- Natural Language Processing
- On-Demand Recording
- Recording
- Support Ticket Management
- Task Automation
- Transfers/Routing

## Links

- [View Calibre Profile](https://www.capterra.com.au/software/92449/calibre)
- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View Original Comparison](https://www.capterra.com.au/compare/92449/102188/calibre/vs/liveagent)

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