---
description: Compare ECP vs Kroll to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ECP vs Kroll Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Long Term Care Software](/directory/30109/long-term-care/software) > [ECP \<span\>vs\</span\> Kroll](https://www.capterra.com.au/compare/90493/1085624/ecp/vs/Kroll)

# Compare ECP vs Kroll

Canonical: https://www.capterra.com.au/compare/90493/1085624/ecp/vs/Kroll

> Detailed comparison between ECP and Kroll. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ECP | Kroll |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 152 | 0 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### ECP

ECP is used by assisted living facilities, memory care communities, independent living communities, group homes, intellectual and developmental disability care providers, and pharmacies.

### Kroll

Canadian community pharmacies, independents stores, pharmacy groups and chains, seeking configurable pharmacy management for dispensing, safety checks, inventory/workflows and service documentation.

## Key features

### ECP

- API
- Client Management
- Customizable Reports
- Document Management
- E-Prescribing
- Event/Activities Planning
- Geriatric Care
- Lead Capture
- Lead Management
- Medical Management
- Monitoring
- Patient Records Management
- Referral Tracking
- Reminders
- Reporting & Statistics
- Scheduling
- Search/Filter
- Spend Management
- Status Tracking

### Kroll

- Document Management
- E-Prescribing
- Online Refills
- Reporting & Statistics
- Search/Filter

## Links

- [View ECP Profile](https://www.capterra.com.au/software/90493/ecp)
- [View Kroll Profile](https://www.capterra.com.au/software/1085624/Kroll)
- [View Original Comparison](https://www.capterra.com.au/compare/90493/1085624/ecp/vs/Kroll)

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