---
description: Compare ECP vs Icon to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ECP vs Icon Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [ECP \<span\>vs\</span\> Icon](https://www.capterra.com.au/compare/90493/1024225/ecp/vs/voicefriend)

# Compare ECP vs Icon

Canonical: https://www.capterra.com.au/compare/90493/1024225/ecp/vs/voicefriend

> Detailed comparison between ECP and Icon. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ECP | Icon |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 152 | 25 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ECP

ECP is used by assisted living facilities, memory care communities, independent living communities, group homes, intellectual and developmental disability care providers, and pharmacies.

### Icon

Independent Living Communities&#10;Continuing Care Retirement Communities&#10;Active Adult Communities&#10;Life Plan Communities&#10;Assisted Living Communities&#10;Skilled Nursing Facilities&#10;PACE Programs &#10;Home Health

## Key features

### ECP

- API
- Access Controls/Permissions
- Activity Tracking
- Appointment Management
- Calendar Management
- Communication Management
- Compliance Management
- Customizable Reports
- Customizable Templates
- Document Management
- Electronic Signature
- Event/Activities Planning
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Staff Management
- Work Order Management
- Workflow Management

### Icon

- API
- Access Controls/Permissions
- Activity Tracking
- Appointment Management
- Calendar Management
- Communication Management
- Compliance Management
- Customizable Reports
- Customizable Templates
- Document Management
- Electronic Signature
- Event/Activities Planning
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Staff Management
- Work Order Management
- Workflow Management

## Links

- [View ECP Profile](https://www.capterra.com.au/software/90493/ecp)
- [View Icon Profile](https://www.capterra.com.au/software/1024225/voicefriend)
- [View Original Comparison](https://www.capterra.com.au/compare/90493/1024225/ecp/vs/voicefriend)

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