---
description: Compare BeyondTrust Remote Support vs ManageEngine PAM360 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BeyondTrust Remote Support vs ManageEngine PAM360 Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Privileged Access Management Software](/directory/31238/privileged-access-management/software) > [BeyondTrust Remote Support \<span\>vs\</span\> ManageEngine PAM360](https://www.capterra.com.au/compare/86962/196274/bomgar/vs/manageengine-pam360)

# Compare BeyondTrust Remote Support vs ManageEngine PAM360

Canonical: https://www.capterra.com.au/compare/86962/196274/bomgar/vs/manageengine-pam360

> Detailed comparison between BeyondTrust Remote Support and ManageEngine PAM360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | ManageEngine PAM360 |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 2009 | 9 |
| **Starting Price** | USD 1,995.00 | USD 7,995.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### ManageEngine PAM360

ManageEngine PAM360 is used by IT administrators, security teams, government agencies, global enterprises, DevOps engineers, compliance officers, and digital-first organizations.

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Access Management
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Compliance Management
- Credential Management
- File Sharing
- File Transfer
- Least Privilege
- Password Management
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Recording
- Session Transfer
- Two-Factor Authentication
- User Session Management

### ManageEngine PAM360

- API
- Access Controls/Permissions
- Access Management
- Activity Tracking
- Alerts/Escalation
- Audit Trail
- Compliance Management
- Credential Management
- File Sharing
- File Transfer
- Least Privilege
- Password Management
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Session Recording
- Session Transfer
- Two-Factor Authentication
- User Session Management

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.com.au/software/86962/bomgar)
- [View ManageEngine PAM360 Profile](https://www.capterra.com.au/software/196274/manageengine-pam360)
- [View Original Comparison](https://www.capterra.com.au/compare/86962/196274/bomgar/vs/manageengine-pam360)

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