---
description: Compare LoyaltyTrac vs Smile.io to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LoyaltyTrac vs Smile.io Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [LoyaltyTrac \<span\>vs\</span\> Smile.io](https://www.capterra.com.au/compare/86848/169446/loyaltytrac/vs/smile-io)

# Compare LoyaltyTrac vs Smile.io

Canonical: https://www.capterra.com.au/compare/86848/169446/loyaltytrac/vs/smile-io

> Detailed comparison between LoyaltyTrac and Smile.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LoyaltyTrac | Smile.io |
| **Overall rating** | 5.0/5 | 4.9/5 |
| **Total Reviews** | 1 | 67 |
| **Starting Price** | USD 99.00 | USD 199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online | Live Online, Webinars, Documentation, Videos |

## Best for

### LoyaltyTrac

\-

### Smile.io

Ecommerce brands on Shopify and BigCommerce, that want to start turning their one-time customers into loyal brand advocates that come back again and again.

## Key features

### LoyaltyTrac

- Customer Activity Tracking
- Discount Management
- Gamification
- Loyalty Cards
- Loyalty Program
- Membership Management
- Multi-Channel Marketing
- Referral Tracking
- Rewards Management

### Smile.io

- API
- Activity Tracking
- Customer Activity Tracking
- Customer Profiles
- Customisable Branding
- Dashboard
- Discount Management
- For Customer Referrals
- Gamification
- Loyalty Program
- Membership Management
- Multi-Channel Marketing
- Performance Metrics
- Point of Sale (POS)
- Referral Tracking
- Reporting/Analytics
- Rewards Management
- Social Media Integration
- eCommerce Management

## Links

- [View LoyaltyTrac Profile](https://www.capterra.com.au/software/86848/loyaltytrac)
- [View Smile.io Profile](https://www.capterra.com.au/software/169446/smile-io)
- [View Original Comparison](https://www.capterra.com.au/compare/86848/169446/loyaltytrac/vs/smile-io)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LoyaltyTrac vs Smile.io Comparison - Capterra Australia 2026","description":"Compare LoyaltyTrac vs Smile.io to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/86848/169446/loyaltytrac/vs/smile-io","about":[{"@id":"https://www.capterra.com.au/software/86848/loyaltytrac#software"},{"@id":"https://www.capterra.com.au/software/169446/smile-io#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/86848/169446/loyaltytrac/vs/smile-io#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/86848/169446/loyaltytrac/vs/smile-io#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"LoyaltyTrac","description":"Loyalty, Retention and Digital Marketing Solutions for Creating Lifetime Customers","url":"https://www.capterra.com.au/software/86848/loyaltytrac","@id":"https://www.capterra.com.au/software/86848/loyaltytrac#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"Smile.io","description":"Smile.io is the leading loyalty platform built for scaling and enterprise commerce brands on Shopify Plus. Powering programs for over 100,000 merchants, Smile helps brands turn one-time shoppers into repeat, high-value customers through points, VIP tiers, referrals, and personalized rewards.\n\nAs the only loyalty platform both Built for Shopify status and Shopify Technology Partner certification, Smile is both deeply integrated with Shopify's latest technology while being trusted by Shopify at scale. With Smile, you get both quality and scale.\n\nKey capabilities include:\n- Embedded loyalty experiences across product pages, checkout, and customer accounts to drive visibility and redemption.\n- Flexible program design with points, VIP tiers, referrals, promotional multipliers, and fully branded loyalty pages.\n- Advanced analytics and performance insights including repeat purchase rate, customer lifetime value, and benchmarking against top-performing brands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e513234d-6592-4568-8433-867f912f8d27.webp","url":"https://www.capterra.com.au/software/169446/smile-io","@id":"https://www.capterra.com.au/software/169446/smile-io#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":67},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/compare/86848/169446/loyaltytrac/vs/smile-io#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Loyalty Software","position":2,"item":"/directory/10031/customer-loyalty/software","@type":"ListItem"},{"name":"LoyaltyTrac vs Smile.io","position":3,"item":"https://www.capterra.com.au/compare/86848/169446/loyaltytrac/vs/smile-io","@type":"ListItem"}]}]}
</script>
