---
description: Compare Paylocity vs Zendesk WFM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Paylocity vs Zendesk WFM Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Direct Deposit Payroll Software](/directory/32598/direct-deposit-payroll/software) > [Paylocity \<span\>vs\</span\> Zendesk WFM](https://www.capterra.com.au/compare/86714/170953/webpay/vs/tymeshift)

# Compare Paylocity vs Zendesk WFM

Canonical: https://www.capterra.com.au/compare/86714/170953/webpay/vs/tymeshift

> Detailed comparison between Paylocity and Zendesk WFM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Paylocity | Zendesk WFM |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 1822 | 17 |
| **Starting Price** | - | USD 25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Paylocity

Paylocity works with all size businesses (20-5000+ employees). We partner with HR, Finance, and IT leaders across industries for one platform that covers payroll, benefits, engagement, and data.

### Zendesk WFM

For organizations managing teams in Zendesk.

## Key features

### Paylocity

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Attendance Tracking
- Automated Scheduling
- Clock In/Out
- Customizable Reports
- Employee Management
- Employee Scheduling
- Multi-Location
- Performance Metrics
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Schedule Distribution
- Shift Swapping
- Time & Attendance
- Timesheet Management

### Zendesk WFM

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Attendance Tracking
- Automated Scheduling
- Clock In/Out
- Customizable Reports
- Employee Management
- Employee Scheduling
- Multi-Location
- Performance Metrics
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Schedule Distribution
- Shift Swapping
- Time & Attendance
- Timesheet Management

## Links

- [View Paylocity Profile](https://www.capterra.com.au/software/86714/webpay)
- [View Zendesk WFM Profile](https://www.capterra.com.au/software/170953/tymeshift)
- [View Original Comparison](https://www.capterra.com.au/compare/86714/170953/webpay/vs/tymeshift)

-----

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