---
description: Compare Qualifacts Credible vs NextStep to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Qualifacts Credible vs NextStep Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Mental Health EHR Software](/directory/32510/mental-health-ehr-software/software) > [Qualifacts Credible \<span\>vs\</span\> NextStep](https://www.capterra.com.au/compare/85301/88788/credible/vs/nextstep)

# Compare Qualifacts Credible vs NextStep

Canonical: https://www.capterra.com.au/compare/85301/88788/credible/vs/nextstep

> Detailed comparison between Qualifacts Credible and NextStep. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Qualifacts Credible | NextStep |
| **Overall rating** | 3.9/5 | 4.5/5 |
| **Total Reviews** | 72 | 11 |
| **Starting Price** | - | USD 85.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Qualifacts Credible

Enterprise-level, EHR solution for large community mental health centers, multi-location/specialty agencies, CCBHCs, residential/inpatient facilities, IDD/autism agencies, public health, and more.

### NextStep

NextStep is the ideal solution for all behavioral health + substance abuse providers. Our EHR is well suited for mid-size to larger practices and offers integrated teletherapy for online virtual care.

## Key features

### Qualifacts Credible

- Appointment Scheduling
- Charting
- Claims Management
- Claims Scrubbing
- Compliance Tracking
- Confirmations/Reminders
- Customizable Reports
- E-Prescribing
- EMR/EHR
- Employee Management
- For Mental/Behavioral Health
- Initial Assessments
- Insurance Eligibility Verification
- Medical Billing
- Medication Management
- Patient Records Management
- Practice Management
- Reminders
- Therapy Notes
- Treatment Planning

### NextStep

- Appointment Scheduling
- Charting
- Claims Management
- Compliance Tracking
- Confirmations/Reminders
- E-Prescribing
- EMR/EHR
- Employee Management
- For Mental/Behavioral Health
- Initial Assessments
- Medical Billing
- Medication Management
- Practice Management
- Reminders
- Therapy Notes
- Treatment Planning

## Links

- [View Qualifacts Credible Profile](https://www.capterra.com.au/software/85301/credible)
- [View NextStep Profile](https://www.capterra.com.au/software/88788/nextstep)
- [View Original Comparison](https://www.capterra.com.au/compare/85301/88788/credible/vs/nextstep)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Qualifacts Credible vs NextStep Comparison - Capterra Australia 2026","description":"Compare Qualifacts Credible vs NextStep to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/85301/88788/credible/vs/nextstep","about":[{"@id":"https://www.capterra.com.au/software/85301/credible#software"},{"@id":"https://www.capterra.com.au/software/88788/nextstep#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/85301/88788/credible/vs/nextstep#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/85301/88788/credible/vs/nextstep#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Qualifacts Credible","description":"Credible is an advanced web-based EHR system tailored for behavioral health and human services. Rated Best in KLAS for Software and Professional Services, this comprehensive EHR improves clinical, administrative, and financial operations. It’s recognized for extensive configurability that allows for customization to meet agency needs.   \n\nKey features include intuitive workflows for scheduling, treatment planning, and documentation, customizable forms and assessments, clinical decision support, integrated telehealth and patient portal, mobile access, inpatient and integrated care, clinical alerts, robust analytics, advanced search, and Business Intelligence. Revenue cycle management supports diverse payment models, state-specific reporting simplifies compliance, and integrations offer connection with state HIEs, labs, hospitals, and other systems. Streamlined Implementation and robust customer support ensure customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/04a33e3a-b299-4fef-a988-6fe7a37e4291.jpeg","url":"https://www.capterra.com.au/software/85301/credible","@id":"https://www.capterra.com.au/software/85301/credible#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":72},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"NextStep","description":"NextStep is a cloud-based electronic health records (EHR) system designed for behavioral health and substance abuse staff at inpatient, outpatient and residential care facilities. The ONC certified solution includes patient scheduling, charting, assessments, automated form routing, reminders, customized reporting and dashboards, integrated telehealth, a smart billing engine, billing management, eligibility checking, census management, medication management and an extensive library of forms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4909e68b-6a7d-4361-af76-6860a65f896a.png","url":"https://www.capterra.com.au/software/88788/nextstep","@id":"https://www.capterra.com.au/software/88788/nextstep#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":11},"offers":{"price":"85","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.capterra.com.au/compare/85301/88788/credible/vs/nextstep#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Mental Health EHR Software","position":2,"item":"/directory/32510/mental-health-ehr-software/software","@type":"ListItem"},{"name":"Qualifacts Credible vs NextStep","position":3,"item":"https://www.capterra.com.au/compare/85301/88788/credible/vs/nextstep","@type":"ListItem"}]}]}
</script>