---
description: Compare LiveVox vs Medallia Agent Connect to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveVox vs Medallia Agent Connect Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [LiveVox \<span\>vs\</span\> Medallia Agent Connect](https://www.capterra.com.au/compare/81432/181460/livevox/vs/stella-connect)

# Compare LiveVox vs Medallia Agent Connect

Canonical: https://www.capterra.com.au/compare/81432/181460/livevox/vs/stella-connect

> Detailed comparison between LiveVox and Medallia Agent Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveVox | Medallia Agent Connect |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 32 | 18 |
| **Starting Price** | USD 5,000.00 | USD 39.00 |
| **Free Trial** | - | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveVox

LiveVox provides digital contact center software \&amp; services for companies with 20+ agents looking to connect with customers in North America through their solution portfolio.

### Medallia Agent Connect

Stella Connect by Medallia helps growing startups, large enterprises, SMBS, and BPOs collect real-time customer feedback, streamline QA, and power in-the-moment agent coaching.

## Key features

### LiveVox

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Calendar/Reminder System
- Call Center Management
- Call Tracking Metrics
- Computer Telephony Integration
- FCC Compliance
- Feedback Management
- Interaction Tracking
- Lead Management
- Live Chat
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Third-Party Integrations
- Workflow Management

### Medallia Agent Connect

- API
- Alerts/Escalation
- Call Center Management
- Feedback Management
- Interaction Tracking
- Live Chat
- Monitoring
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Third-Party Integrations
- Workflow Management

## Links

- [View LiveVox Profile](https://www.capterra.com.au/software/81432/livevox)
- [View Medallia Agent Connect Profile](https://www.capterra.com.au/software/181460/stella-connect)
- [View Original Comparison](https://www.capterra.com.au/compare/81432/181460/livevox/vs/stella-connect)

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