---
description: Compare Bonterra Penelope vs SmarterSoft to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bonterra Penelope vs SmarterSoft Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Nonprofit Software](/directory/30805/nonprofit/software) > [Bonterra Penelope \<span\>vs\</span\> SmarterSoft](https://www.capterra.com.au/compare/80088/1024581/bonterra-penelope/vs/smartersoft)

# Compare Bonterra Penelope vs SmarterSoft

Canonical: https://www.capterra.com.au/compare/80088/1024581/bonterra-penelope/vs/smartersoft

> Detailed comparison between Bonterra Penelope and SmarterSoft. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bonterra Penelope | SmarterSoft |
| **Overall rating** | 4.2/5 | - |
| **Total Reviews** | 75 | 0 |
| **Starting Price** | USD 400.00 | $700.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Bonterra Penelope

Mid-to-large sized multi-service nonprofits and human service organizations who need secure, cloud-based software that's flexible, configurable, and that helps improve client engagement and outcomes.

### SmarterSoft

\- Human and Social Services organisations&#10;- Nonprofits (NFPs) and Government agencies

## Key features

### Bonterra Penelope

- Access Controls/Permissions
- Ad hoc Reporting
- Assessment Management
- Calendar Management
- Case Management
- Case Notes
- Client Management
- Contact Database
- Customizable Reports
- Document Management
- Email Alerts
- Employee Management
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Task Management
- Task Scheduling
- Workflow Management

### SmarterSoft

- Access Controls/Permissions
- Ad hoc Reporting
- Assessment Management
- Calendar Management
- Case Management
- Case Notes
- Client Management
- Contact Database
- Customizable Reports
- Document Management
- Email Alerts
- Employee Management
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Task Management
- Task Scheduling
- Workflow Management

## Links

- [View Bonterra Penelope Profile](https://www.capterra.com.au/software/80088/bonterra-penelope)
- [View SmarterSoft Profile](https://www.capterra.com.au/software/1024581/smartersoft)
- [View Original Comparison](https://www.capterra.com.au/compare/80088/1024581/bonterra-penelope/vs/smartersoft)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bonterra Penelope vs SmarterSoft Comparison - Capterra Australia 2026","description":"Compare Bonterra Penelope vs SmarterSoft to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/80088/1024581/bonterra-penelope/vs/smartersoft","about":[{"@id":"https://www.capterra.com.au/software/80088/bonterra-penelope#software"},{"@id":"https://www.capterra.com.au/software/1024581/smartersoft#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/80088/1024581/bonterra-penelope/vs/smartersoft#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/80088/1024581/bonterra-penelope/vs/smartersoft#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Bonterra Penelope","description":"Bonterra Penelope is a cloud-based case management software platform that's ideal for human services organizations with 25 or more users.\n\nGet a single source of truth, and free your organization from multiple data silos and outdated systems with a configurable solution that's designed for organizations offering multiple services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe396d53-0779-4857-8da1-fa9aa8b35d27.png","url":"https://www.capterra.com.au/software/80088/bonterra-penelope","@id":"https://www.capterra.com.au/software/80088/bonterra-penelope#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":75},"offers":{"price":"400","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"SmarterSoft","description":"SmarterSoft delivers highly agile Case &amp; Client Data Management for Nonprofits (NFPs) and Government. Your cloud system will be tailored to fit your needs today, with flexibility to adapt to tomorrow.\n\n- Single view of each client’s journey \n- Improved data quality &amp; evidence collection\n- Central visibility &amp; control over your operations\n- Intuitive design \n- Powerful DIY tools for reporting, data &amp; workflow management\n- Highly secure with granular access control\n- Multi-device","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5f20e1aa-9247-4c00-95b2-68f274636403.jpeg","url":"https://www.capterra.com.au/software/1024581/smartersoft","@id":"https://www.capterra.com.au/software/1024581/smartersoft#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"700","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/compare/80088/1024581/bonterra-penelope/vs/smartersoft#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Nonprofit Software","position":2,"item":"/directory/30805/nonprofit/software","@type":"ListItem"},{"name":"Bonterra Penelope vs SmarterSoft","position":3,"item":"https://www.capterra.com.au/compare/80088/1024581/bonterra-penelope/vs/smartersoft","@type":"ListItem"}]}]}
</script>
