---
description: Compare CiviCRM vs Bitrix24 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CiviCRM vs Bitrix24 Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Membership Management Software](/directory/20045/membership-management/software) > [CiviCRM \<span\>vs\</span\> Bitrix24](https://www.capterra.com.au/compare/79192/113540/civicrm/vs/bitrix24)

# Compare CiviCRM vs Bitrix24

Canonical: https://www.capterra.com.au/compare/79192/113540/civicrm/vs/bitrix24

> Detailed comparison between CiviCRM and Bitrix24. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CiviCRM | Bitrix24 |
| **Overall rating** | 3.9/5 | 4.2/5 |
| **Total Reviews** | 41 | 984 |
| **Starting Price** | USD 0.00 | EUR 61.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### CiviCRM

Nonprofits, NGOs, associations, civic sector organizations, mission-based organizations, event management, political and campaigning groups.

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

## Key features

### CiviCRM

- API
- Activity Tracking
- Attendee Management
- CRM
- Content Management
- Customizable Reports
- Dashboard
- Discount Management
- Email Management
- For Nonprofits
- Invoice Management
- Member Database
- Membership Management
- Referral Tracking
- Reminders
- SMS Marketing
- Search/Filter
- Segmentation
- Web Forms
- Workflow Management

### Bitrix24

- API
- Activity Tracking
- Attendee Management
- CRM
- Content Management
- Customizable Reports
- Dashboard
- Discount Management
- Email Management
- For Nonprofits
- Invoice Management
- Member Database
- Membership Management
- Referral Tracking
- Reminders
- SMS Marketing
- Search/Filter
- Segmentation
- Web Forms
- Workflow Management

## Links

- [View CiviCRM Profile](https://www.capterra.com.au/software/79192/civicrm)
- [View Bitrix24 Profile](https://www.capterra.com.au/software/113540/bitrix24)
- [View Original Comparison](https://www.capterra.com.au/compare/79192/113540/civicrm/vs/bitrix24)

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