---
description: Compare LiveChat vs Oracle Service to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Oracle Service Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [LiveChat \<span\>vs\</span\> Oracle Service](https://www.capterra.com.au/compare/62194/213720/livechat/vs/oracle-service)

# Compare LiveChat vs Oracle Service

Canonical: https://www.capterra.com.au/compare/62194/213720/livechat/vs/oracle-service

> Detailed comparison between LiveChat and Oracle Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Oracle Service |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 1715 | 13 |
| **Starting Price** | USD 25.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Oracle Service

\-

## Key features

### LiveChat

- API
- Chat/Messaging
- Customer Experience Management
- Customizable Reports
- Deal Management
- Email Management
- Interaction Tracking
- Knowledge Management
- Lead Management
- Live Chat
- Marketing Automation
- Monitoring
- Multi-Channel Communication
- Prioritization
- Real-Time Analytics
- Real-Time Monitoring
- Social Media Integration
- Transfers/Routing
- Workflow Management

### Oracle Service

- API
- Chat/Messaging
- Computer Telephony Integration
- Customer Experience Management
- Customizable Reports
- Email Management
- Interaction Tracking
- Knowledge Management
- Live Chat
- Marketing Automation
- Monitoring
- Multi-Channel Communication
- Prioritization
- Real-Time Analytics
- Real-Time Monitoring
- Social Media Integration
- Workflow Management

## Links

- [View LiveChat Profile](https://www.capterra.com.au/software/62194/livechat)
- [View Oracle Service Profile](https://www.capterra.com.au/software/213720/oracle-service)
- [View Original Comparison](https://www.capterra.com.au/compare/62194/213720/livechat/vs/oracle-service)

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