---
description: Compare LiveChat vs Vira to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Vira Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Vira](https://www.capterra.com.au/compare/62194/206663/livechat/vs/whatsapp-automation)

# Compare LiveChat vs Vira

Canonical: https://www.capterra.com.au/compare/62194/206663/livechat/vs/whatsapp-automation

> Detailed comparison between LiveChat and Vira. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Vira |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1715 | 7 |
| **Starting Price** | USD 25.00 | USD 50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Vira

Vira is a HubSpot WhatsApp integrat that enables marketers, sales teams, and agencies to scale WhatsApp as a powerful marketing and sales channel through campaigns, automation, and advanced analytics.

## Key features

### LiveChat

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Contact Management
- Customisable Branding
- Email Management
- File Sharing
- Geotargeting
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing

### Vira

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Contact Management
- Customisable Branding
- Email Management
- File Sharing
- Geotargeting
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.capterra.com.au/software/62194/livechat)
- [View Vira Profile](https://www.capterra.com.au/software/206663/whatsapp-automation)
- [View Original Comparison](https://www.capterra.com.au/compare/62194/206663/livechat/vs/whatsapp-automation)

-----

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