---
description: Compare LiveChat vs Chatify to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Chatify Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Chatify](https://www.capterra.com.au/compare/62194/190276/livechat/vs/chatify)

# Compare LiveChat vs Chatify

Canonical: https://www.capterra.com.au/compare/62194/190276/livechat/vs/chatify

> Detailed comparison between LiveChat and Chatify. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Chatify |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 1719 | 3 |
| **Starting Price** | USD 25.00 | EUR 49.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Chatify

Chatify is ideal for distributed 'In-house' customer care teams who offer support via email. Think Universities, omni-channel retailers, start-ups, colleges, restaurants, etc.

## Key features

### LiveChat

- Autoresponders
- Canned Responses
- Collaboration Tools
- Customisable Branding
- Customizable Reports
- Deal Management
- File Sharing
- Geotargeting
- Lead Management
- Mobile Access
- Monitoring
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Web-based Deployment

### Chatify

- Autoresponders
- Canned Responses
- Collaboration Tools
- Customisable Branding
- File Sharing
- Geotargeting
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.capterra.com.au/software/62194/livechat)
- [View Chatify Profile](https://www.capterra.com.au/software/190276/chatify)
- [View Original Comparison](https://www.capterra.com.au/compare/62194/190276/livechat/vs/chatify)

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