---
description: Compare LiveChat vs Gubagoo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Gubagoo Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Gubagoo](https://www.capterra.com.au/compare/62194/178750/livechat/vs/chatsmart)

# Compare LiveChat vs Gubagoo

Canonical: https://www.capterra.com.au/compare/62194/178750/livechat/vs/chatsmart

> Detailed comparison between LiveChat and Gubagoo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Gubagoo |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1715 | 7 |
| **Starting Price** | USD 25.00 | USD 349.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Gubagoo

Automotive dealerships, including some of the worlds largest dealer groups and certified OEM programs, use Gubagoo's conversational commerce solutions to sell more cars.

## Key features

### LiveChat

- Activity Tracking
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customisable Branding
- File Sharing
- Lead Capture
- Live Chat
- Mobile Access
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Transcripts/Chat History
- Transfers/Routing

### Gubagoo

- Activity Tracking
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customisable Branding
- File Sharing
- Lead Capture
- Live Chat
- Mobile Access
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.capterra.com.au/software/62194/livechat)
- [View Gubagoo Profile](https://www.capterra.com.au/software/178750/chatsmart)
- [View Original Comparison](https://www.capterra.com.au/compare/62194/178750/livechat/vs/chatsmart)

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