---
description: Compare LiveChat vs Slack to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Slack Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [LiveChat \<span\>vs\</span\> Slack](https://www.capterra.com.au/compare/62194/135003/livechat/vs/slack)

# Compare LiveChat vs Slack

Canonical: https://www.capterra.com.au/compare/62194/135003/livechat/vs/slack

> Detailed comparison between LiveChat and Slack. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Slack |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1715 | 24046 |
| **Starting Price** | USD 25.00 | USD 8.75 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Slack

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

## Key features

### LiveChat

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Collaboration Tools
- Content Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Reminders
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management

### Slack

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Collaboration Tools
- Content Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Reminders
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management

## Links

- [View LiveChat Profile](https://www.capterra.com.au/software/62194/livechat)
- [View Slack Profile](https://www.capterra.com.au/software/135003/slack)
- [View Original Comparison](https://www.capterra.com.au/compare/62194/135003/livechat/vs/slack)

-----

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