---
description: Compare LiveChat vs Vonage Contact Center to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveChat vs Vonage Contact Center Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> Vonage Contact Center](https://www.capterra.com.au/compare/62194/104649/livechat/vs/contactworld)

# Compare LiveChat vs Vonage Contact Center

Canonical: https://www.capterra.com.au/compare/62194/104649/livechat/vs/contactworld

> Detailed comparison between LiveChat and Vonage Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Vonage Contact Center |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 1715 | 70 |
| **Starting Price** | USD 25.00 | USD 1.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Vonage Contact Center

Contact center solution that assists businesses of all sizes with agent availability viewing, call routing, activity tracking, voice recording, and more.

## Key features

### LiveChat

- API
- Activity Tracking
- CRM
- Customer History
- Dashboard
- Email Management
- Gamification
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Predictive Analytics
- Real-Time Data
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Vonage Contact Center

- API
- Activity Tracking
- CRM
- Customer History
- Dashboard
- Email Management
- Gamification
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Predictive Analytics
- Real-Time Data
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View LiveChat Profile](https://www.capterra.com.au/software/62194/livechat)
- [View Vonage Contact Center Profile](https://www.capterra.com.au/software/104649/contactworld)
- [View Original Comparison](https://www.capterra.com.au/compare/62194/104649/livechat/vs/contactworld)

-----

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