---
description: Compare NAPA TRACS vs Shop-Ware to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NAPA TRACS vs Shop-Ware Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Car Repair Software](/directory/20006/auto-repair/software) > [NAPA TRACS \<span\>vs\</span\> Shop-Ware](https://www.capterra.com.au/compare/61551/153469/napa-tracs/vs/shop-ware)

# Compare NAPA TRACS vs Shop-Ware

Canonical: https://www.capterra.com.au/compare/61551/153469/napa-tracs/vs/shop-ware

> Detailed comparison between NAPA TRACS and Shop-Ware. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NAPA TRACS | Shop-Ware |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 261 | 163 |
| **Starting Price** | USD 109.00 | USD 249.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### NAPA TRACS

NAPA TRACS is designed for auto repair shops, fleet management businesses, automotive service centers, and independent repair facilities.

### Shop-Ware

Independent Automotive Repair, Automotive Aftermarket

## Key features

### NAPA TRACS

- Accounting
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Customer Database
- Customer History
- Employee Scheduling
- Inspection Management
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling
- Multi-Location
- Point of Sale (POS)
- Reporting & Statistics
- Service History
- VIN Lookup
- Workflow Management

### Shop-Ware

- Accounting
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Customer Database
- Customer History
- Employee Scheduling
- Inspection Management
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling
- Multi-Location
- Point of Sale (POS)
- Reporting & Statistics
- Service History
- VIN Lookup
- Workflow Management

## Links

- [View NAPA TRACS Profile](https://www.capterra.com.au/software/61551/napa-tracs)
- [View Shop-Ware Profile](https://www.capterra.com.au/software/153469/shop-ware)
- [View Original Comparison](https://www.capterra.com.au/compare/61551/153469/napa-tracs/vs/shop-ware)

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