15 years helping Australian businesses
choose better software
Salesforce Sales Cloud vs Zendesk Suite
Starting Price
Not provided by vendor
USD 55.00/month
Ratings
Overall
4.4 (18,125)Overall
4.4 (3,805)Best for
With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Features
- Call Logging
- Call Monitoring
- Customisable Branding
- Dashboard
- Email Templates
- Knowledge Base Management
- Knowledge Management
- Predictive Analytics
- Real Time Data
- Template Management
- Call Logging
- Call Monitoring
- Customisable Branding
- Dashboard
- Email Templates
- Knowledge Base Management
- Knowledge Management
- Predictive Analytics
- Real Time Data
- Template Management
Deployment
- Cloud-based
- On-premises
- Cloud-based
- On-premises
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat