---
description: Compare SuperOffice CRM vs LiveAgent to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SuperOffice CRM vs LiveAgent Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [SuperOffice CRM \<span\>vs\</span\> LiveAgent](https://www.capterra.com.au/compare/39294/102188/superoffice-crm/vs/liveagent)

# Compare SuperOffice CRM vs LiveAgent

Canonical: https://www.capterra.com.au/compare/39294/102188/superoffice-crm/vs/liveagent

> Detailed comparison between SuperOffice CRM and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SuperOffice CRM | LiveAgent |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 132 | 1753 |
| **Starting Price** | EUR 57.00 | USD 15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SuperOffice CRM

Medium sized companies looking for a user-friendly CRM system that enables you to track sales activities, nurture leads, send targeted email campaigns and respond quickly to customer support tickets.

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

## Key features

### SuperOffice CRM

- API
- Activity Tracking
- CRM
- Commenting/Notes
- Customer Database
- Customizable Reports
- Email Management
- Help Desk Management
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Reporting
- Reminders
- Search/Filter
- Segmentation
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Workflow Management

### LiveAgent

- API
- Activity Tracking
- CRM
- Commenting/Notes
- Customer Database
- Customizable Reports
- Email Management
- Help Desk Management
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Performance Metrics
- Real-Time Reporting
- Reminders
- Search/Filter
- Segmentation
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Workflow Management

## Links

- [View SuperOffice CRM Profile](https://www.capterra.com.au/software/39294/superoffice-crm)
- [View LiveAgent Profile](https://www.capterra.com.au/software/102188/liveagent)
- [View Original Comparison](https://www.capterra.com.au/compare/39294/102188/superoffice-crm/vs/liveagent)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SuperOffice CRM vs LiveAgent Comparison - Capterra Australia 2026","description":"Compare SuperOffice CRM vs LiveAgent to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/39294/102188/superoffice-crm/vs/liveagent","about":[{"@id":"https://www.capterra.com.au/software/39294/superoffice-crm#software"},{"@id":"https://www.capterra.com.au/software/102188/liveagent#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/39294/102188/superoffice-crm/vs/liveagent#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/39294/102188/superoffice-crm/vs/liveagent#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"SuperOffice CRM","description":"SuperOffice CRM has one goal; to help you find, catch and keep more customers. Our focus on creating a simple and user-friendly CRM solution ensures you work more productively. SuperOffice CRM integrates with all Office applications and supports all leading technology platforms. Available on both desktop, ipad, and as Mobile CRM.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/86faa48e-70a4-454d-bcf6-e9ea997568de.png","url":"https://www.capterra.com.au/software/39294/superoffice-crm","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/39294/superoffice-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":132},"offers":{"price":"57","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.com.au/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"SuperOffice CRM vs LiveAgent","position":3,"item":"https://www.capterra.com.au/compare/39294/102188/superoffice-crm/vs/liveagent","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/39294/102188/superoffice-crm/vs/liveagent#breadcrumblist"}]}
</script>