---
description: Compare SurveyMonkey vs Luminoso to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Luminoso Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [SurveyMonkey \<span\>vs\</span\> Luminoso](https://www.capterra.com.au/compare/32728/192004/surveymonkey/vs/luminoso)

# Compare SurveyMonkey vs Luminoso

Canonical: https://www.capterra.com.au/compare/32728/192004/surveymonkey/vs/luminoso

> Detailed comparison between SurveyMonkey and Luminoso. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Luminoso |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 10455 | 0 |
| **Starting Price** | USD 30.00 | USD 1,250.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Luminoso

Organizations receiving open-ended text data about their products, services, or company.

## Key features

### SurveyMonkey

- Autofill
- Customer Segmentation
- Customizable Reports
- Dashboard
- Data Visualization
- Monitoring
- Multi-Language
- Multiple Question Types
- Negative Feedback Management
- Performance Management
- Predictive Analytics
- Real-Time Data
- Reminders
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Tagging
- Text Analysis
- Web Forms

### Luminoso

- Customer Segmentation
- Dashboard
- Data Visualization
- Multi-Language
- Natural Language Processing
- Negative Feedback Management
- Predictive Analytics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Tagging
- Text Analysis

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.au/software/32728/surveymonkey)
- [View Luminoso Profile](https://www.capterra.com.au/software/192004/luminoso)
- [View Original Comparison](https://www.capterra.com.au/compare/32728/192004/surveymonkey/vs/luminoso)

-----

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