---
description: Compare SurveyMonkey vs SurveySparrow to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs SurveySparrow Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Polling Software](/directory/31220/polling/software) > [SurveyMonkey \<span\>vs\</span\> SurveySparrow](https://www.capterra.com.au/compare/32728/168823/surveymonkey/vs/surveysparrow)

# Compare SurveyMonkey vs SurveySparrow

Canonical: https://www.capterra.com.au/compare/32728/168823/surveymonkey/vs/surveysparrow

> Detailed comparison between SurveyMonkey and SurveySparrow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | SurveySparrow |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 10427 | 121 |
| **Starting Price** | USD 30.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### SurveySparrow

SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E-

## Key features

### SurveyMonkey

- API
- Autofill
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Personalization
- Real-Time Data
- Reminders
- Response Quotas
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### SurveySparrow

- API
- Autofill
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Personalization
- Real-Time Data
- Reminders
- Response Quotas
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.au/software/32728/surveymonkey)
- [View SurveySparrow Profile](https://www.capterra.com.au/software/168823/surveysparrow)
- [View Original Comparison](https://www.capterra.com.au/compare/32728/168823/surveymonkey/vs/surveysparrow)

-----

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