---
description: Compare SurveyMonkey vs Zonka Feedback to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Zonka Feedback Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Polling Software](/directory/31220/polling/software) > [SurveyMonkey \<span\>vs\</span\> Zonka Feedback](https://www.capterra.com.au/compare/32728/137773/surveymonkey/vs/zonka-feedback)

# Compare SurveyMonkey vs Zonka Feedback

Canonical: https://www.capterra.com.au/compare/32728/137773/surveymonkey/vs/zonka-feedback

> Detailed comparison between SurveyMonkey and Zonka Feedback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Zonka Feedback |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 10427 | 68 |
| **Starting Price** | USD 30.00 | USD 199.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Zonka Feedback

Zonka Feedback is used by CX leaders, product managers, support teams, and multi-location enterprises to understand customer feedback, act quickly, and drive growth.

## Key features

### SurveyMonkey

- API
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Communication
- NPS of Employees
- Offline Response Collection
- Performance Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Zonka Feedback

- API
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Communication
- NPS of Employees
- Offline Response Collection
- Performance Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View SurveyMonkey Profile](https://www.capterra.com.au/software/32728/surveymonkey)
- [View Zonka Feedback Profile](https://www.capterra.com.au/software/137773/zonka-feedback)
- [View Original Comparison](https://www.capterra.com.au/compare/32728/137773/surveymonkey/vs/zonka-feedback)

-----

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