---
description: Compare Constant Contact vs Customerly to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Constant Contact vs Customerly Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Constant Contact \<span\>vs\</span\> Customerly](https://www.capterra.com.au/compare/31898/173977/constant-contact/vs/customerly)

# Compare Constant Contact vs Customerly

Canonical: https://www.capterra.com.au/compare/31898/173977/constant-contact/vs/customerly

> Detailed comparison between Constant Contact and Customerly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Constant Contact | Customerly |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 2915 | 70 |
| **Starting Price** | USD 12.00 | USD 29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Constant Contact

Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals.

### Customerly

Customerly is the first-in-class AI customer service platform for SaaS businesses. We automate support, enhance customer success, and drive engagement with AI, surveys, and email marketing.

## Key features

### Constant Contact

- API
- Activity Tracking
- CRM
- Campaign Scheduling
- Customisable Branding
- Data Analysis Tools
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Survey
- Real-Time Data
- Segmentation
- Social Media Integration
- Subscriber Management
- Survey Builder
- Surveys & Feedback
- Website Visitor Tracking

### Customerly

- API
- Activity Tracking
- CRM
- Campaign Scheduling
- Customisable Branding
- Data Analysis Tools
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Survey
- Real-Time Data
- Segmentation
- Social Media Integration
- Subscriber Management
- Survey Builder
- Surveys & Feedback
- Website Visitor Tracking

## Links

- [View Constant Contact Profile](https://www.capterra.com.au/software/31898/constant-contact)
- [View Customerly Profile](https://www.capterra.com.au/software/173977/customerly)
- [View Original Comparison](https://www.capterra.com.au/compare/31898/173977/constant-contact/vs/customerly)

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