---
description: Compare InAppStory vs Eclipse AI to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InAppStory vs Eclipse AI Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [InAppStory \<span\>vs\</span\> Eclipse AI](https://www.capterra.com.au/compare/219933/1033058/inappstory/vs/eclipse-ai)

# Compare InAppStory vs Eclipse AI

Canonical: https://www.capterra.com.au/compare/219933/1033058/inappstory/vs/eclipse-ai

> Detailed comparison between InAppStory and Eclipse AI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | InAppStory | Eclipse AI |
| **Overall rating** | 5.0/5 | 4.0/5 |
| **Total Reviews** | 29 | 2 |
| **Starting Price** | USD 399.00 | USD 0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, 24/7 (Live rep), Chat |
| **Training** | Documentation, Videos | Webinars |

## Best for

### InAppStory

Medium and large B2C companies with a strong presence in mobile and a focus on customer engagement.

### Eclipse AI

Designed for businesses that want to unify their voice of customer, analyse it and act on it.

## Key features

### InAppStory

- API
- Alerts/Notifications
- Customer Journey Mapping
- Customer Segmentation
- Customisable Forms
- Customizable Templates
- Dashboard
- Data Visualization
- Drag & Drop
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback

### Eclipse AI

- Customizable Fields
- Customizable Templates
- Dashboard
- Data Visualization
- Drag & Drop
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View InAppStory Profile](https://www.capterra.com.au/software/219933/inappstory)
- [View Eclipse AI Profile](https://www.capterra.com.au/software/1033058/eclipse-ai)
- [View Original Comparison](https://www.capterra.com.au/compare/219933/1033058/inappstory/vs/eclipse-ai)

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