---
description: Compare Wildix vs UNIVOICE to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Wildix vs UNIVOICE Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [Wildix \<span\>vs\</span\> UNIVOICE](https://www.capterra.com.au/compare/218251/1032152/wildix/vs/univoice)

# Compare Wildix vs UNIVOICE

Canonical: https://www.capterra.com.au/compare/218251/1032152/wildix/vs/univoice

> Detailed comparison between Wildix and UNIVOICE. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Wildix | UNIVOICE |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 209 | 1 |
| **Starting Price** | - | JPY 1,200 |
| **Free Trial** | - | Yes |
| **Free Version** | - | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Wildix

Wildix targets all businesses from SMEs to enterprises through certified channel partners. Key industries include: retail, healthcare, hospitality, manufacturing, legal, public sector and education.

### UNIVOICE

UNIVOICE is a collaboration tool for call centers based in Japan and entities in all industries.

## Key features

### Wildix

- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Monitoring
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real Time Editing
- Status Tracking
- Surveys & Feedback
- Video Conferencing
- Virtual Voicemail

### UNIVOICE

- Automatic Call Distribution
- Call Monitoring
- For Cloud Phone Systems
- IVR

## Links

- [View Wildix Profile](https://www.capterra.com.au/software/218251/wildix)
- [View UNIVOICE Profile](https://www.capterra.com.au/software/1032152/univoice)
- [View Original Comparison](https://www.capterra.com.au/compare/218251/1032152/wildix/vs/univoice)

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