---
description: Compare HaloPSA vs Atera to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HaloPSA vs Atera Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [HaloPSA \<span\>vs\</span\> Atera](https://www.capterra.com.au/compare/20971/144309/halopsa/vs/atera)

# Compare HaloPSA vs Atera

Canonical: https://www.capterra.com.au/compare/20971/144309/halopsa/vs/atera

> Detailed comparison between HaloPSA and Atera. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HaloPSA | Atera |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 38 | 448 |
| **Starting Price** | USD 119.00 | USD 129.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### HaloPSA

HaloPSA is used by managed service providers, IT service departments, telecommunications companies, consultancy firms, software companies, and cloud solution providers.

### Atera

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

## Key features

### HaloPSA

- API
- Activity Tracking
- Customer Database
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Policy Management
- Proposal Generation
- Real-Time Data
- Scheduling
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Timesheet Management

### Atera

- API
- Activity Tracking
- Customer Database
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Policy Management
- Proposal Generation
- Real-Time Data
- Scheduling
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Timesheet Management

## Links

- [View HaloPSA Profile](https://www.capterra.com.au/software/20971/halopsa)
- [View Atera Profile](https://www.capterra.com.au/software/144309/atera)
- [View Original Comparison](https://www.capterra.com.au/compare/20971/144309/halopsa/vs/atera)

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