---
description: Compare HaloPSA vs InvGate Service Management to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HaloPSA vs InvGate Service Management Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/16/professional-services-automation/software) > [HaloPSA \<span\>vs\</span\> InvGate Service Management](https://www.capterra.com.au/compare/20971/133392/halopsa/vs/service-desk)

# Compare HaloPSA vs InvGate Service Management

Canonical: https://www.capterra.com.au/compare/20971/133392/halopsa/vs/service-desk

> Detailed comparison between HaloPSA and InvGate Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HaloPSA | InvGate Service Management |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 36 | 108 |
| **Starting Price** | USD 119.00 | USD 17.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### HaloPSA

HaloPSA is used by managed service providers, IT service departments, telecommunications companies, consultancy firms, software companies, and cloud solution providers.

### InvGate Service Management

Medium to large organizations. Private enterprises in all industries, Government Organisations, NGOs, and Educational Institutions all rely on InvGate Service Management to meet ITSM needs.

## Key features

### HaloPSA

- API
- Activity Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Tracking
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### InvGate Service Management

- API
- Activity Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Tracking
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Project Management
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View HaloPSA Profile](https://www.capterra.com.au/software/20971/halopsa)
- [View InvGate Service Management Profile](https://www.capterra.com.au/software/133392/service-desk)
- [View Original Comparison](https://www.capterra.com.au/compare/20971/133392/halopsa/vs/service-desk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HaloPSA vs InvGate Service Management Comparison - Capterra Australia 2026","description":"Compare HaloPSA vs InvGate Service Management to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/20971/133392/halopsa/vs/service-desk","about":[{"@id":"https://www.capterra.com.au/software/20971/halopsa#software"},{"@id":"https://www.capterra.com.au/software/133392/service-desk#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/20971/133392/halopsa/vs/service-desk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/20971/133392/halopsa/vs/service-desk#webpage","publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.capterra.com.au/#website"}},{"name":"HaloPSA","description":"HaloPSA is a professional services automation software that modernizes IT service delivery through an all-inclusive platform. The system features a service desk with specialized ticketing capabilities, sales and CRM functionality for enhanced pipeline visibility, and a self-service portal that streamlines customer interactions. The platform includes comprehensive reporting tools that facilitate data-driven decision making alongside contract management features that track agreements. \n\nBilling and invoicing processes are simplified through automation, while stock management centralizes inventory control. Additional capabilities include project management from initiation to completion and time tracking for billing accuracy. The platform integrates with numerous business applications, allowing teams to consolidate workflows in a single environment. Powered by AI technology, HaloPSA delivers a complete solution with all features included as standard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/40dbb611-c592-4c99-8b6d-b6bb52a8649f.jpeg","url":"https://www.capterra.com.au/software/20971/halopsa","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/20971/halopsa#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":36,"ratingValue":4.9},"offers":{"price":"119","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"InvGate Service Management","description":"InvGate Service Desk is an ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset &amp; Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation &amp; smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d175b41e-1ec7-444d-800d-e9633025210d.png","url":"https://www.capterra.com.au/software/133392/service-desk","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/133392/service-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":108,"ratingValue":4.6},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Professional Services Automation Software","position":2,"item":"/directory/16/professional-services-automation/software","@type":"ListItem"},{"name":"HaloPSA vs InvGate Service Management","position":3,"item":"https://www.capterra.com.au/compare/20971/133392/halopsa/vs/service-desk","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/20971/133392/halopsa/vs/service-desk#breadcrumblist"}]}
</script>