---
description: Compare Bigin by Zoho CRM vs Salesforce for Retail to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bigin by Zoho CRM vs Salesforce for Retail Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Salesforce for Retail](https://www.capterra.com.au/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm)

# Compare Bigin by Zoho CRM vs Salesforce for Retail

Canonical: https://www.capterra.com.au/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm

> Detailed comparison between Bigin by Zoho CRM and Salesforce for Retail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | Salesforce for Retail |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 724 | 12 |
| **Starting Price** | USD 1.00 | USD 25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

### Salesforce for Retail

150,000+ companies who build deeper connections to their customers, consumers, and employees with Salesforce

## Key features

### Bigin by Zoho CRM

- API
- Activity Dashboard
- CRM
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing
- Interaction Tracking
- Lead Management
- Live Chat
- Personalization
- Product Catalog
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Reports
- Third-Party Integrations

### Salesforce for Retail

- API
- Activity Dashboard
- CRM
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing
- Interaction Tracking
- Lead Management
- Live Chat
- Personalization
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations

## Links

- [View Bigin by Zoho CRM Profile](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm)
- [View Salesforce for Retail Profile](https://www.capterra.com.au/software/216905/salesforce-retail-crm)
- [View Original Comparison](https://www.capterra.com.au/compare/204998/216905/bigin-by-zoho-crm/vs/salesforce-retail-crm)

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