---
description: Compare Bigin by Zoho CRM vs Contacts+ to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bigin by Zoho CRM vs Contacts+ Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Contacts+](https://www.capterra.com.au/compare/204998/1013064/bigin-by-zoho-crm/vs/contacts)

# Compare Bigin by Zoho CRM vs Contacts+

Canonical: https://www.capterra.com.au/compare/204998/1013064/bigin-by-zoho-crm/vs/contacts

> Detailed comparison between Bigin by Zoho CRM and Contacts+. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | Contacts+ |
| **Overall rating** | 4.7/5 | 2.8/5 |
| **Total Reviews** | 742 | 8 |
| **Starting Price** | USD 1.00 | USD 9.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

### Contacts+

Designed for individuals, teams, and small businesses, Contacts+ is a contact management tool that helps sync, enrich and deduplicate contacts to maintain a complete contact directory across accounts.

## Key features

### Bigin by Zoho CRM

- API
- Channel Management
- Contact Database
- Contact Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Data Synchronization
- Deal Management
- Email Management
- Interaction Tracking
- Lead Management
- Pipeline Reports
- Product Catalog
- Sales Activity Management
- Search/Filter
- Secure Data Storage
- Tagging
- Third-Party Integrations
- Transfers/Routing

### Contacts+

- API
- Contact Database
- Contact Management
- Customizable Fields
- Data Import/Export
- Data Synchronization
- Email Management
- Interaction Tracking
- Search/Filter
- Secure Data Storage
- Tagging
- Third-Party Integrations

## Links

- [View Bigin by Zoho CRM Profile](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm)
- [View Contacts+ Profile](https://www.capterra.com.au/software/1013064/contacts)
- [View Original Comparison](https://www.capterra.com.au/compare/204998/1013064/bigin-by-zoho-crm/vs/contacts)

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