---
description: Compare VoIP.ms vs PBX.IM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoIP.ms vs PBX.IM Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [VoIP.ms \<span\>vs\</span\> PBX.IM](https://www.capterra.com.au/compare/203084/1080509/voip-ms/vs/PBX-IM)

# Compare VoIP.ms vs PBX.IM

Canonical: https://www.capterra.com.au/compare/203084/1080509/voip-ms/vs/PBX-IM

> Detailed comparison between VoIP.ms and PBX.IM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | VoIP.ms | PBX.IM |
| **Overall rating** | 4.8/5 | - |
| **Total Reviews** | 697 | 0 |
| **Starting Price** | USD 1.10 | USD 25.00 |
| **Free Trial** | No | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Webinars, Documentation, Videos | - |

## Best for

### VoIP.ms

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

### PBX.IM

\-

## Key features

### VoIP.ms

- API
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Communication Management
- Computer Telephony Integration
- For Cloud Phone Systems
- IVR
- Live Chat
- Video Conferencing
- Virtual Extensions

### PBX.IM

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Communication Management
- Computer Telephony Integration
- For Cloud Phone Systems
- IVR
- Monitoring
- Virtual Extensions

## Links

- [View VoIP.ms Profile](https://www.capterra.com.au/software/203084/voip-ms)
- [View PBX.IM Profile](https://www.capterra.com.au/software/1080509/PBX-IM)
- [View Original Comparison](https://www.capterra.com.au/compare/203084/1080509/voip-ms/vs/PBX-IM)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"VoIP.ms vs PBX.IM Comparison - Capterra Australia 2026","description":"Compare VoIP.ms vs PBX.IM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/203084/1080509/voip-ms/vs/PBX-IM","about":[{"@id":"https://www.capterra.com.au/software/203084/voip-ms#software"},{"@id":"https://www.capterra.com.au/software/1080509/PBX-IM#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/203084/1080509/voip-ms/vs/PBX-IM#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/203084/1080509/voip-ms/vs/PBX-IM#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"VoIP.ms","description":"VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local &amp; toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.","url":"https://www.capterra.com.au/software/203084/voip-ms","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/203084/voip-ms#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":697},"offers":{"price":"1.1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"PBX.IM","description":"PBX.IM is an AI-powered unified communication platform designed for a wide range of users, from sales representatives looking to accelerate growth to customer experience teams aiming to boost engagement. \n\nPBX.IM offers a variety of features, including AI call transcription, inbox messaging, an AI autodialer, IVR, and smart routing, all within an advanced yet simple dashboard. Everything you need, in one powerful platform.\n\nPBX.IM offers a variety of powerful features, including:\n-Cloud Phone System for reliable and scalable communication\n-Local Phone Numbers to build trust with customers in any region\n-Call Monitoring for real-time quality assurance and coaching\n-On-Hold Messaging to keep customers informed and engaged\n-Call Queues to manage high-volume calls efficiently\n-Auto Attendant Phone System to guide callers automatically\n-Smart Call Routing to connect customers with the right agent fast\n-Endpoints for seamless device and app integration\n-VoIP Security, and many more","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7d83882d-61d2-4e7a-902b-4e134660e33a.png","url":"https://www.capterra.com.au/software/1080509/PBX-IM","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1080509/PBX-IM#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/30940/voip/software","@type":"ListItem"},{"name":"VoIP.ms vs PBX.IM","position":3,"item":"https://www.capterra.com.au/compare/203084/1080509/voip-ms/vs/PBX-IM","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/203084/1080509/voip-ms/vs/PBX-IM#breadcrumblist"}]}
</script>
