---
description: Compare UmfrageOnline vs SurveySense to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UmfrageOnline vs SurveySense Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [UmfrageOnline \<span\>vs\</span\> SurveySense](https://www.capterra.com.au/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool)

# Compare UmfrageOnline vs SurveySense

Canonical: https://www.capterra.com.au/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool

> Detailed comparison between UmfrageOnline and SurveySense. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | UmfrageOnline | SurveySense |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 1635 | 1 |
| **Starting Price** | USD 35.00 | USD 19.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, Knowledge Base |
| **Training** | - | - |

## Best for

### UmfrageOnline

Businesses owners wanting to create and carry out customer surveys.

### SurveySense

SurveySense caters to marketing professionals, customer success managers, and market researchers.

## Key features

### UmfrageOnline

- Customisable Branding
- Customizable Questions
- Customizable Templates
- Dynamic Content
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Question Library
- Reporting/Analytics
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customization

### SurveySense

- Mobile Survey
- Multi-Channel Distribution
- Reporting/Analytics
- Survey Builder

## Links

- [View UmfrageOnline Profile](https://www.capterra.com.au/software/201674/enquetes-maken)
- [View SurveySense Profile](https://www.capterra.com.au/software/1041504/customer-feedback-tool)
- [View Original Comparison](https://www.capterra.com.au/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"UmfrageOnline vs SurveySense Comparison - Capterra Australia 2026","description":"Compare UmfrageOnline vs SurveySense to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool","about":[{"@id":"https://www.capterra.com.au/software/201674/enquetes-maken#software"},{"@id":"https://www.capterra.com.au/software/1041504/customer-feedback-tool#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU"},{"name":"UmfrageOnline","description":"Online survey creation in multiple languages for businesses of all sizes, with multi-channel distribution and real-time reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/309acc42-bd22-4076-aacc-330456c2091b.png","url":"https://www.capterra.com.au/software/201674/enquetes-maken","@id":"https://www.capterra.com.au/software/201674/enquetes-maken#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1635},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"SurveySense","description":"SurveySense is a customer feedback tool that helps businesses create and analyze surveys. It offers one-question formats like smileys and star ratings, as well as customizable multi-question surveys. Another feature is real-time alerts for urgent feedback, with email notifications for quick response to customer issues. SurveySense integrates with CRM systems, ensuring customer satisfaction tracking. The tool also provides advanced analytics, with customizable dashboards for customer satisfaction score (CSAT), customer effort score (CES), and net promoter score (NPS) data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a19022e7-1e40-468c-ba4f-25a3262b2fc4.png","url":"https://www.capterra.com.au/software/1041504/customer-feedback-tool","@id":"https://www.capterra.com.au/software/1041504/customer-feedback-tool#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"UmfrageOnline vs SurveySense","position":3,"item":"https://www.capterra.com.au/compare/201674/1041504/enquetes-maken/vs/customer-feedback-tool","@type":"ListItem"}]}]}
</script>