---
description: Compare Loox vs TrueReview to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Loox vs TrueReview Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Loox \<span\>vs\</span\> TrueReview](https://www.capterra.com.au/compare/200494/210085/loox/vs/truereview)

# Compare Loox vs TrueReview

Canonical: https://www.capterra.com.au/compare/200494/210085/loox/vs/truereview

> Detailed comparison between Loox and TrueReview. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Loox | TrueReview |
| **Overall rating** | 4.9/5 | 5.0/5 |
| **Total Reviews** | 16 | 150 |
| **Starting Price** | USD 10.00 | USD 49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Loox

Loox is a marketing solution that allows Shopify merchants to collect tons of reviews with photos from happy customers in order to create elegant online stores that shoppers can trust.

### TrueReview

TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management.

## Key features

### Loox

- Activity Tracking
- Customisable Branding
- Dashboard
- Email Management
- Email Reminders
- Engagement Tracking
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Search/Filter
- Social Media Integration
- Social Sharing
- Website Integration

### TrueReview

- Activity Tracking
- Customisable Branding
- Dashboard
- Email Management
- Email Reminders
- Engagement Tracking
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Search/Filter
- Social Media Integration
- Social Sharing
- Website Integration

## Links

- [View Loox Profile](https://www.capterra.com.au/software/200494/loox)
- [View TrueReview Profile](https://www.capterra.com.au/software/210085/truereview)
- [View Original Comparison](https://www.capterra.com.au/compare/200494/210085/loox/vs/truereview)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Loox vs TrueReview Comparison - Capterra Australia 2026","description":"Compare Loox vs TrueReview to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/200494/210085/loox/vs/truereview","about":[{"@id":"https://www.capterra.com.au/software/200494/loox#software"},{"@id":"https://www.capterra.com.au/software/210085/truereview#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/200494/210085/loox/vs/truereview#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/200494/210085/loox/vs/truereview#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Loox","description":"Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos &amp; videos and beautifully display happy customer content.\n\nOver 100,000 Shopify &amp; Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bff6d1b6-bb01-404b-98e7-5dc84771d875.png","url":"https://www.capterra.com.au/software/200494/loox","@id":"https://www.capterra.com.au/software/200494/loox#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":16},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"TrueReview","description":"🤩 Boost your Google reviews (or reviews on any platform) effortlessly with TrueReview! Sending SMS or email review requests is quick and easy, with no complicated setup required.\n\n🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews!\n\n🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports.\n\n✨ Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you.\n\n❤️ Turn your best reviews into stunning visual posts! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/23e6d382-cc21-42c5-9999-8f161b8170d0.png","url":"https://www.capterra.com.au/software/210085/truereview","@id":"https://www.capterra.com.au/software/210085/truereview#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":150},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/compare/200494/210085/loox/vs/truereview#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"Loox vs TrueReview","position":3,"item":"https://www.capterra.com.au/compare/200494/210085/loox/vs/truereview","@type":"ListItem"}]}]}
</script>