---
description: Compare Okendo vs Loox to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Okendo vs Loox Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Okendo \<span\>vs\</span\> Loox](https://www.capterra.com.au/compare/176189/200494/okendo/vs/loox)

# Compare Okendo vs Loox

Canonical: https://www.capterra.com.au/compare/176189/200494/okendo/vs/loox

> Detailed comparison between Okendo and Loox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Okendo | Loox |
| **Overall rating** | 4.9/5 | 4.9/5 |
| **Total Reviews** | 223 | 16 |
| **Starting Price** | USD 19.00 | USD 10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Okendo

Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. Trusted by 17,000+ brands like SKIMS, Rhode, and Oh Polly to drive growth.

### Loox

Loox is a marketing solution that allows Shopify merchants to collect tons of reviews with photos from happy customers in order to create elegant online stores that shoppers can trust.

## Key features

### Okendo

- Activity Dashboard
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Email Reminders
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Social Media Integration
- Social Sharing
- Third-Party Integrations
- Widgets

### Loox

- Activity Dashboard
- Customisable Branding
- Dashboard
- Data Import/Export
- Email Reminders
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Social Media Integration
- Social Sharing
- Third-Party Integrations
- Widgets

## Links

- [View Okendo Profile](https://www.capterra.com.au/software/176189/okendo)
- [View Loox Profile](https://www.capterra.com.au/software/200494/loox)
- [View Original Comparison](https://www.capterra.com.au/compare/176189/200494/okendo/vs/loox)

-----

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