---
description: Compare Casebook vs SmarterSoft to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Casebook vs SmarterSoft Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [Casebook \<span\>vs\</span\> SmarterSoft](https://www.capterra.com.au/compare/200357/1024581/casebook-platform/vs/smartersoft)

# Compare Casebook vs SmarterSoft

Canonical: https://www.capterra.com.au/compare/200357/1024581/casebook-platform/vs/smartersoft

> Detailed comparison between Casebook and SmarterSoft. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Casebook | SmarterSoft |
| **Overall rating** | 4.2/5 | - |
| **Total Reviews** | 86 | 0 |
| **Starting Price** | USD 29.00 | $700.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Casebook

Human services nonprofits, government agencies, programs, and private providers.  &#10;&#10;Per-User Pricing starts at $29 monthly (includes Reporting)

### SmarterSoft

\- Human and Social Services organisations&#10;- Nonprofits (NFPs) and Government agencies

## Key features

### Casebook

- Access Controls/Permissions
- Ad hoc Reporting
- CRM
- Calendar Management
- Case Management
- Case Notes
- Client Management
- Contact Database
- Customizable Reports
- Document Management
- Email Alerts
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Task Management
- Task Scheduling
- Volunteer Management
- Workflow Management

### SmarterSoft

- Access Controls/Permissions
- Ad hoc Reporting
- CRM
- Calendar Management
- Case Management
- Case Notes
- Client Management
- Contact Database
- Customizable Reports
- Document Management
- Email Alerts
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Task Management
- Task Scheduling
- Volunteer Management
- Workflow Management

## Links

- [View Casebook Profile](https://www.capterra.com.au/software/200357/casebook-platform)
- [View SmarterSoft Profile](https://www.capterra.com.au/software/1024581/smartersoft)
- [View Original Comparison](https://www.capterra.com.au/compare/200357/1024581/casebook-platform/vs/smartersoft)

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