17 years helping Australian businesses
choose better software
Jira vs Kayako
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
USD 7.53/month
USD 30.00/month
Overall
4.4 (15,025)Overall
4.0 (172)
All teams
Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.
- API
- Activity Tracking
- Capacity Management
- Configurable Workflow
- Customizable Reports
- Dashboard
- Monitoring
- Project Management
- Real-Time Chat
- Surveys & Feedback
- API
- Activity Tracking
- Capacity Management
- Configurable Workflow
- Customizable Reports
- Dashboard
- Monitoring
- Project Management
- Real-Time Chat
- Surveys & Feedback
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
