---
description: Compare PBXware vs Zoho Voice to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PBXware vs Zoho Voice Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [PBXware \<span\>vs\</span\> Zoho Voice](https://www.capterra.com.au/compare/187684/1029158/pbxware/vs/zoho-voice)

# Compare PBXware vs Zoho Voice

Canonical: https://www.capterra.com.au/compare/187684/1029158/pbxware/vs/zoho-voice

> Detailed comparison between PBXware and Zoho Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | PBXware | Zoho Voice |
| **Overall rating** | - | 4.0/5 |
| **Total Reviews** | 0 | 46 |
| **Starting Price** | - | USD 34.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### PBXware

Our Unified Communications \&amp; Collaboration suite serves telecom service providers of all sizes with a wide range of features to support growth and productivity, efficiency, and flexible customization.

### Zoho Voice

Sales and Marketing, Customer Support, Customer Engagement, Business Phone Calls, Tele-Marketing Agents, Call Centers, Contact Centers, Recruiters, Tele-Calling Agents

## Key features

### PBXware

- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Campaign Management
- Computer Telephony Integration
- For Cloud Phone Systems
- Inbound Call Center
- Multi-Channel Communication
- Online Voice Transmission
- Outbound Call Center
- Queue Management
- Reporting/Analytics
- Unified Communications
- VoIP Connection

### Zoho Voice

- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Campaign Management
- Computer Telephony Integration
- For Cloud Phone Systems
- Inbound Call Center
- Multi-Channel Communication
- Online Voice Transmission
- Outbound Call Center
- Queue Management
- Reporting/Analytics
- Unified Communications
- VoIP Connection

## Links

- [View PBXware Profile](https://www.capterra.com.au/software/187684/pbxware)
- [View Zoho Voice Profile](https://www.capterra.com.au/software/1029158/zoho-voice)
- [View Original Comparison](https://www.capterra.com.au/compare/187684/1029158/pbxware/vs/zoho-voice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"PBXware vs Zoho Voice Comparison - Capterra Australia 2026","description":"Compare PBXware vs Zoho Voice to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/187684/1029158/pbxware/vs/zoho-voice","about":[{"@id":"https://www.capterra.com.au/software/187684/pbxware#software"},{"@id":"https://www.capterra.com.au/software/1029158/zoho-voice#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/187684/1029158/pbxware/vs/zoho-voice#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/187684/1029158/pbxware/vs/zoho-voice#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"PBXware","description":"The Bicom Platform is an all-in-one, white label Unified Communications &amp; Collaboration suite for telecom service providers. Our UCaaS Solution was built with 20+ years of experience and partner feedback.\n\nPBXware is our powerful PBX software with advanced communication features, maximum flexibility and scalability, and cost-effective options.\n\nMulti-Tenant PBX allows you to efficiently manage and maintain a diverse customer base from a single installation. \n\nContact Center PBX, our CCaaS solution, prioritizes customer experience, efficiency, and productivity through Omnichannel tools and features, including WhatsApp and FB Messenger integration.\n\ngloCOM is our UC desktop and mobile app that integrates VoIP, video conferencing, hybrid meetings, chat, file sharing, and other collaboration features.\n\nSERVERware is our UC virtualization platform for hosting telephony in the Cloud. Geo-redundancy protects your setup from disasters through separate server replications in distant locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3811fa66-31ee-4287-99b5-76620fa43c37.png","url":"https://www.capterra.com.au/software/187684/pbxware","@id":"https://www.capterra.com.au/software/187684/pbxware#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"Zoho Voice","description":"Zoho Voice is an online business telephony and contact center solution for businesses of all sizes with key features to elevate your business operations.\n - Advanced Calling and Routing: IVR, Messaging, and Voicemail services.\n - Premium features: Power dialer, Call monitoring, and Queue performance metrics.\n - Granular Visibility to calls at both the team and agent levels via detailed Call Analytics and Dashboards.\n - Seamless Integrations with Zoho Apps for better customer interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6f9d0470-ff37-49dc-931b-86da0a25c567.png","url":"https://www.capterra.com.au/software/1029158/zoho-voice","@id":"https://www.capterra.com.au/software/1029158/zoho-voice#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":46},"offers":{"price":"34","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios"},{"@id":"https://www.capterra.com.au/compare/187684/1029158/pbxware/vs/zoho-voice#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"PBXware vs Zoho Voice","position":3,"item":"https://www.capterra.com.au/compare/187684/1029158/pbxware/vs/zoho-voice","@type":"ListItem"}]}]}
</script>
