---
description: Compare Mint Service Desk vs OpenText ZENworks Service Desk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mint Service Desk vs OpenText ZENworks Service Desk Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Mint Service Desk \<span\>vs\</span\> OpenText ZENworks Service Desk](https://www.capterra.com.au/compare/187044/1049722/mint-service-desk/vs/zenworks-service-desk)

# Compare Mint Service Desk vs OpenText ZENworks Service Desk

Canonical: https://www.capterra.com.au/compare/187044/1049722/mint-service-desk/vs/zenworks-service-desk

> Detailed comparison between Mint Service Desk and OpenText ZENworks Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mint Service Desk | OpenText ZENworks Service Desk |
| **Overall rating** | 4.8/5 | - |
| **Total Reviews** | 23 | 0 |
| **Starting Price** | USD 5.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

### OpenText ZENworks Service Desk

\-

## Key features

### Mint Service Desk

- Analytics
- Asset Tracking
- CMS Integration
- Capacity Management
- Change Management
- Configuration Management
- Customer Support
- Customizable Reports
- Help Desk Management
- Incident Management
- Incident Reporting
- Knowledge Base Management
- Monitoring
- Problem Management
- Reminders
- Self Service Portal
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management

### OpenText ZENworks Service Desk

- Analytics
- Change Management
- Configuration Management
- Customer Support
- Incident Management
- Incident Reporting
- Knowledge Base Management
- Problem Management
- Self Service Portal
- Task Management

## Links

- [View Mint Service Desk Profile](https://www.capterra.com.au/software/187044/mint-service-desk)
- [View OpenText ZENworks Service Desk Profile](https://www.capterra.com.au/software/1049722/zenworks-service-desk)
- [View Original Comparison](https://www.capterra.com.au/compare/187044/1049722/mint-service-desk/vs/zenworks-service-desk)

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